Gallatin Ford
Gallatin, TN
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1,315 Reviews of Gallatin Ford
We had an incredible experience with Olivia! She was extremely responsive leading up to our appointment, easy to schedule with, and enthusiastic about meeting with us. It snowed the morning of o She was extremely responsive leading up to our appointment, easy to schedule with, and enthusiastic about meeting with us. It snowed the morning of our appointment, so we ended up rescheduling, but she reached out later in the day to make sure we didn't want to still come in. The weather had cleared up, so we made the trek out to Gallatin. She was able to find us the two vehicles we wanted to drive (Explorer and Expedition) and was very knowledgable about the product. When I asked about a feature that she wasn't sure about, she was honest and let us know that she would find out rather than try to BS her way out of it. In addition to teaching us about the vehicle, she was extremely personable and kind. The folks at Miracle Ford are making the best out of the hand that is being dealt in the car industry right now with the pandemic and the chip shortage and everything else in the world. Not only do they offer the amazing Power Train Warranty, but they are doing their best to get inventory, even if it means customers ordering vehicles that they may not end up purchasing in the end. We may not end up with a Ford for this purchase, but we will definitely be back at Miracle Ford the next time we are looking. More
I have been buying cars at Miracle Ford for over 20 years and love doing business there. It like seeing ole friends every time I go back. and love doing business there. It like seeing ole friends every time I go back. More
Olivia and the entire team at miracle Ford were very helpful. Olivia reached out to me and offered to help me find a vehicle that I was very interested in. I was originally going to buy a Mazda cx-5. Th helpful. Olivia reached out to me and offered to help me find a vehicle that I was very interested in. I was originally going to buy a Mazda cx-5. The gentleman that was in contact with me was very rude at times and was very pushy to make me drive an hour for a vehicle that I might not be ready to purchase. I was able to purchase a vehicle that fit my needs. She kept me informed about my vehicle and she was also very knowledgeable about the features and models. She had me excited to purchase my vehicle, it was easy and she didn’t act like the previous salesman. I’ll probably be back in 2 years to purchase another vehicle. I definitely know who I’m going to visit for my next vehicle purchase. More
I worked with ken Johnson on my used car purchase He went above and beyond helping meet my needs and expectations Got a great deal and excellence in customer service I’m very pleased and ex emotiona went above and beyond helping meet my needs and expectations Got a great deal and excellence in customer service I’m very pleased and ex emotionally content Thank you K J T w h More
When I arrived at the dealership, Olivia was assigned to me. She was very nice, took her time to listen to my vehicle wants and needs and showed me everything that fit my description. I never felt rushed or me. She was very nice, took her time to listen to my vehicle wants and needs and showed me everything that fit my description. I never felt rushed or pressured in any way. Now, after the time spent with her during that one day, she feels like family! The dealership is top notch - everyone is super friendly and not the least bit pushy. This is my second vehicle purchase from Miracle Ford and will be the first place I go when I’m ready to purchase my next vehicle. More
Oliva was excellent. So kind and patient with my daughter and her first time buying experience. My daughter even named her new car Loretta Olivia!!! 10 out of 10 this one So kind and patient with my daughter and her first time buying experience. My daughter even named her new car Loretta Olivia!!! 10 out of 10 this one is…go see her if you need a new car!!! More


