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Gallatin Ford

Gallatin, TN

4.6
1,315 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,315 Reviews of Gallatin Ford

May 17, 2022

A one star rating is too high. I have a 2006 Explorer that had a check engine light. My wife suggested to take it to Ford as they have all the correct software to diagnosis the pro More

by Owen hamilton
Recommend Dealer
No
Employees Worked With
Wayne Hill.
May 18, 2022 -

Gallatin Ford responded

Hi Owen, I am sorry to hear about how you feel. This is Robert Fleites, the fixed operations director at Miracle, and I'd like to speak with you about your experience. Could you please text me at ‭(321) 403-7687‬ and I will call you back. Thanks.

May 19, 2022 -

Owen hamilton responded

Have sent a text to Robert Fleites and waiting for a reply.

May 14, 2022

Ryan was wonderful! Honest , upfront and educated about the vehicles. We Highly recommend Ryan Skirvin ! More

by mamaw65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Skirvin
May 16, 2022 -

Gallatin Ford responded

So glad to hear! We truly appreciate your business and for taking the time to leave a review!

May 13, 2022

Honest and fair. No pressure to purchase. Limited inventory but that is the times we are in More

by Clemsongal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Skirvin
May 14, 2022 -

Gallatin Ford responded

So glad to hear! We appreciate your business. Thank you for taking the time to leave a review.

May 07, 2022

Cam was polite an Helpful as can be! It was an all around pleasure buying at this dealership😊 More

by mccaddin_britney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Cameron Hall
May 08, 2022 -

Gallatin Ford responded

Thank you Britney! We truly appreciate your business and for taking the time to leave a review!

May 07, 2022

Told the salesman what another dealership was offering for our navigator as is said I wouldn’t take less obviously but liked their expedition more. I specified already had financing and would not have mor More

by mathiswoods
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie Piper
May 09, 2022 -

Gallatin Ford responded

We appreciate Mathis making the trip up to see us. Our final offers are always based on our being able to inspect a vehicle. We agreed upon a price on the phone subject to inspection. Mathis was nice enough to shoot a video of the vehicle running, and based on the sound that was being made while the engine was running, we had our service department diagnose what we heard at our own expense and no charge to him, and it was deemed to need about $5,000 of work to bring the vehicle up to retail condition. If he restores the vehicle to retail condition, we are happy to meet the original quote upon a second and final inspection.

May 09, 2022 -

mathiswoods responded

Fair trade in kbb is 16400 that’s with mechanical issues on a 2014 Lincoln Navigator! You offered 5000 for trade nothing right about it! Say you took off the 5000 it’s still $11400! You still not being fair at the $5000 offer. Nice try though!

April 15, 2022

Everyone was really professional, friendly, and easy to work with. Only complaints: on a used car they added a paint protection package as an additional cost above the advertised price. I didn’t want it, b More

by pl.duncanson
Recommend Dealer
Yes
Employees Worked With
Olivia Tipton
Apr 15, 2022 -

Gallatin Ford responded

We're so glad that Olivia was able to get you taken care of! We appreciate you taking the time to leave a review!

March 29, 2022

Great service and friendly staff. Would recommend this dealership for any new or used needs. More

by Peggy.roddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Donnie Hulan, Ryan Skirvin
Mar 31, 2022 -

Gallatin Ford responded

Thank you so much Peggy!

March 28, 2022

Great team! The salesman and the finance manager worked with me to get me in a car I would like. Got me a great monthly payment plan and approved with a lender d More

by stephenmorgan92790
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Ryan Skirvin
Mar 28, 2022 -

Gallatin Ford responded

So glad to hear that our team was able to make it happen for you! We truly appreciate your business.

March 23, 2022

Cameron was very helpful throughout the entire process. He kept me up to date on the price negotiations and had my new EcoSport detailed with a full tank of gas ready for me when I arrived. All in all, i More

by Lisa.perry2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Cameron Hall
Mar 25, 2022 -

Gallatin Ford responded

So glad to hear Lisa! We truly appreciate your business and for taking the time to leave a review!

March 21, 2022

We were looking for a car for a couple of weeks. We just happened to drive by Miracle Ford and saw a 2022 Ford Ranger that caught our eye. Ryan Skirvin just happened to be walking out so we stopp More

by Billy C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Skirvin
Mar 22, 2022 -

Gallatin Ford responded

Thank you Billy! So glad that Ryan and our entire team were able to make it happen for you all. We truly appreciate your business and for taking the time to leave a review!

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