Gallatin Ford
Gallatin, TN
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1,315 Reviews of Gallatin Ford
Cam will be my 1st suggestion to anyone. He was very personable towards my wife and I as we purchased her new car. Upfront and transparent all the way through the transaction. Great person all around. personable towards my wife and I as we purchased her new car. Upfront and transparent all the way through the transaction. Great person all around. More
The most helpful, sweet group of people to work with! Having our 4 month old with us, we felt very welcomed and comfortable. Thank you for taking care of our family and going beyond “customer service” an Having our 4 month old with us, we felt very welcomed and comfortable. Thank you for taking care of our family and going beyond “customer service” and being personable and professional. More
Both the sales manager (John) and the salesperson (Charlie)were outstanding. I would buy another vehicle and will do that. Great pre and post delivery service. I plan on buying another car from th (Charlie)were outstanding. I would buy another vehicle and will do that. Great pre and post delivery service. I plan on buying another car from them in 6-12 months. Great job Miracle Ford Team! More
Olivia is TOP NOTCH! Not only is she pleasant and professional, she is an absolute joy! Olivia made the buying of my new vehicle a smooth and exciting experience. Mr. Booker and Mr. Morgan were als professional, she is an absolute joy! Olivia made the buying of my new vehicle a smooth and exciting experience. Mr. Booker and Mr. Morgan were also very helpful and professional. I highly recommend Olivia and Miracle Ford! ❤️ More
Olivia has been awesome! She texted me about this vehicle and helped us through the process. Everyone at Miracle Ford was great. Sandra - Time Marches On! 🤟🏻 and helped us through the process. Everyone at Miracle Ford was great. Sandra - Time Marches On! 🤟🏻 More
We purchased a used vehicle that had a couple of mechanical issues, and KJ has gone above and beyond to get it taken care of for us. He has been patient with us through the whole process and has don mechanical issues, and KJ has gone above and beyond to get it taken care of for us. He has been patient with us through the whole process and has done everything possible to make sure our car drives smoothly. We will be customers for life! More
Dropped off vehicle for quote on AC repair, gave the go ahead for repairs and was told 3 days max. A month later picked up car. I was lied to on at least 9 occasions. The porter service promised many many ahead for repairs and was told 3 days max. A month later picked up car. I was lied to on at least 9 occasions. The porter service promised many many pickups that left me waiting 6 different days with no explanation or warning.. Could not get a update or explanation unless I made 6 calls requesting a callback which took 4 days of more calls by me to get a response.. Nothing was done to compensate me. No loaner car,, no offer of discount, absolutely nothing.. I was told management would want to call me about this, as normal that didn't happen. Bryan apologized so that's a point in his favor. I would not let this dealer clean the windshield of my vehicles as it would take a week and 10 lies on their part. Looked at a new F150 when I picked up car, sales acted indifferent about showing me a vehicle. I think I was interrupting. Two days after getting car back I traded it for a new F150 XLT 4X4 at Town and Country Ford. Much, much better customer service and that's where all my business will go. More


