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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

February 04, 2023

My wife and I have purchased many vehicles over the years and I have to say hands down it was a pleasure meeting this young man and doing business with him. HE WENT ABOVE AND BEYOND Keep up the good work!!!! More

by Tyree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Javier Andrade
Feb 06, 2023 -

Gallatin Ford responded

Thank you Tyree! So glad to hear that Javier, and our entire team were able to make it happen for you. We appreciate your business!

February 03, 2023

They do what they say & when they promise. Sales staff are very efficient and go the extra mile. More

by msummar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, John Booker, Mike Olari
Feb 03, 2023 -

Gallatin Ford responded

Thank you! We appreciate your business and for taking the time to leave a review!

January 31, 2023

We had a wonderful experience. They were friendly and upfront with what they could and could not do. More

by ttdt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Andrade
Jan 31, 2023 -

Gallatin Ford responded

Thank you! So glad to hear that you had a wonderful experience! We appreciate your business.

January 29, 2023

We were very pleased with the service we received when purchasing our Bronco Sport. Our salesperson, Javier, was great at keeping us updated while we were waiting for it to come in. We would recommend Mir More

by Robert & Gina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Odell, Jim Morgan, Javier Andrade
Jan 29, 2023 -

Gallatin Ford responded

Thank you Robert & Gina! So glad to hear that Javier, and our entire team were able to make it happen for you. We appreciate your business!

January 28, 2023

My sales person was Tammy Morrison. She conducted herself very professionally and honestly. She answered all my questions, and she did not know the answer she found out very quickly. More

by davidmarcin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Morrison
Jan 29, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business!

January 25, 2023

Our experience was great. This was our 3rd purchase. Always a pleasure. Will definitely recommend them to my friends. Our salesman and the managers treat us like family. More

by JMFENTRESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Jim Elgas, Donnie Hulan
Jan 26, 2023 -

Gallatin Ford responded

So glad to hear! We truly appreciate your business and for taking the time to leave a review!

January 23, 2023

Ryan did a wonderful job! He made the process smooth and easy. I’m so excited about my new truck! Thanks again! More

by whitneymorris93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Skirvin
Jan 26, 2023 -

Gallatin Ford responded

So glad to hear that Ryan and our entire team were able to make it happen for you! We appreciate your business!

January 23, 2023

There a reason I only take my car here. TJ and his team is awesome. More

by Jbrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
Jan 26, 2023 -

Gallatin Ford responded

So glad to hear. Thank you!

January 20, 2023

Tried charge for transmutation when it was under factory and lifetime warranty. Took months of going back and forth. Service desk was never friendly or helpful. We will never go back after using them for ye More

by Nina
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Pardue
Jan 20, 2023 -

Gallatin Ford responded

Hi Nina. We apologize for anything less than less than exceptional customer service. We feel we went above and beyond after we were provided the lifetime powertrain information that was purchased from another dealer. We absorbed over $4000 worth of rental expenses that were not covered by the contract. Please reach out to Larry Starratt, our fixed operations manager, at 615-527-7855 if you would like to discuss further.

Jan 20, 2023 -

Nina responded

I couldn’t go 3 months without a car. That’s how long this went on.

January 20, 2023

This was the easiest car purchase in life. Tammy was incredibly helpful. I will buy my next car from her. Jim in finance was phenomenal. More

by lesley.logan7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Tammy Morrison, Robert Velez
Jan 20, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

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