Galleria Chevrolet
Dallas, TX
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480 Reviews of Galleria Chevrolet
They are the very best. We got our first Traverse there. Since then we have never used another place for the service of our cars. Thank you! We got our first Traverse there. Since then we have never used another place for the service of our cars. Thank you! More
The young lady service adviser explained the implications of my recall notice in excellent detail and otherwise provided the service that I needed without any problems. My wait time was reasonable. of my recall notice in excellent detail and otherwise provided the service that I needed without any problems. My wait time was reasonable. More
Mark Smith, my service advisor, provided exceptional assistance. He is a very He is a commendable individual who understands the importance of treating returning customers well. assistance. He is a very He is a commendable individual who understands the importance of treating returning customers well. More
Took my car in for an oil change and tire rotation. A little over an hour later the tech comes in and tells me the sensor in the back right tire is not working and that is why the light on my dash is o A little over an hour later the tech comes in and tells me the sensor in the back right tire is not working and that is why the light on my dash is on. I explained to him the light was not on when I drove the car in. He insisted that it was and wanted $136.00 to fix it. On top of that there was oil/grease on my center console, the tires did not have the correct amount of air in them, he tried to tell me I needed new air filters till I said I had just replaced them and then he admitted that they did not need it for another 7500 miles. When driving out of the dealership with the broken tire sensor it gives you a great big notice on your dash that the sensor is not working and you have to over ride it to get it to go away. Not something you can possibly miss. This dealership has had multiple owners and every time you bring your car in for service it is all new faces in the service department. This place gives Chevrolet a Bad Name. More
Brennan was extremely helpful in communicating the repair needed on my truck. She was instrumental in helping me obtain a loaner while waiting for the part that was on a national back order. I recently had needed on my truck. She was instrumental in helping me obtain a loaner while waiting for the part that was on a national back order. I recently had a fantastic experience with Brennan, my service advisor. She was a great communicator, keeping me informed about the status of my vehicle and the delay in parts availability. I truly appreciated her transparency and proactive updates. When it became clear that the repair would take longer than expected, Brennan helped me secure a loaner vehicle, which was a huge help. Her excellent customer service made a potentially frustrating situation much more manageable. I highly recommend Brennan and will definitely be back for any future automotive needs. More

