Galleria Chevrolet

Seth did a great job on documenting and communicating my needs. He managed my expectations with recalls and service bulletins about my transmission. needs. He managed my expectations with recalls and service bulletins about my transmission. More

John Diggs is a dishonest and rude manager. The dealership lost my tags and he lied about it. I leased a car from them. When I went to pick up my plates and tags, he initially told me they lost The dealership lost my tags and he lied about it. I leased a car from them. When I went to pick up my plates and tags, he initially told me they lost them and that I would have to go to the DMV to request new ones. After I insisted that he look harder, he messaged me on a Wednesday to tell me they found them. I got there on a Saturday to pick them up, but they only had the plates and gave me a photocopy of the tags. When I asked where the tags were, he told me he mailed them the prior Monday. However, when he messaged me on Wednesday to pick up the plates AND tags, he never mentioned this. It also makes no sense because they already knew I was coming to pick them up, so why would they mail them to me? I asked for a tracking number and he said they didn't have one and he got angry when I pressed him to explain how any of that made sense to me. He kept speaking over me and yelling in a very unprofessional manner. This dealership has an F rating with the Better Business Bureau. There are numerous other issues I've had with this dealership, and I am finally writing a review and making a complaint with GM. More

Professional service department. Met promptly and repair done in reasonable of time. Price was fair. Met promptly and repair done in reasonable of time. Price was fair. More

Worked with Marcus Hines on the purchase of a used vehicle. He was incredibly professional, friendly and went the extra mile. vehicle. He was incredibly professional, friendly and went the extra mile. More

Great customer service Took my Silverado for an oil change and you guys did a good service, Thanks!! change and you guys did a good service, Thanks!! More

Ronnie was absolutely amazing and welcoming. He was helpful from the very beginning when I came in looking for my first new car. He worked hard to get the color I wanted as well as was flexible He was helpful from the very beginning when I came in looking for my first new car. He worked hard to get the color I wanted as well as was flexible and patient with myself and my partners questions. The whole team was wonderful, kind and smiling and they knew who I was when I had to go back and get it. More

Easy, no nonsense dealer. Drove over an hour to this dealer instead of 2 other dealers closer to me. Drove over an hour to this dealer instead of 2 other dealers closer to me. More

Easy schedule of service. Performed quickly and on time. Will continue to use Galleria Chevrolet for service needs. Performed quickly and on time. Will continue to use Galleria Chevrolet for service needs. More

Great customer service and speedy service. I recommend going to this dealer. I was treated with respect! I recommend going to this dealer. I was treated with respect! More

The process was easy and straight to the point and I could appreciate that. The salesman did a great job. could appreciate that. The salesman did a great job. More