Galleria Chevrolet

David Price and his manager did a great job of getting to the point on pricing and were very aggressive. They did a great job of following up on my inquiry and made the experience very good. the point on pricing and were very aggressive. They did a great job of following up on my inquiry and made the experience very good. More

Awesome experience! From beginning to end we felt welcome and comfortable with the staff. They were friendly and professional and accomodating. They actually made buying a car an enjoyable experien welcome and comfortable with the staff. They were friendly and professional and accomodating. They actually made buying a car an enjoyable experience! More

Although the method was new to me, when it came time for my husband and I to find a vehicle for our soon-to-be 16 year old daughter, I relied on the internet to help us locate potential vehicles. The proce my husband and I to find a vehicle for our soon-to-be 16 year old daughter, I relied on the internet to help us locate potential vehicles. The process was a huge time saver. My search began with an online inquiry and price quote, to which Gina Church promptly replied. Both Gina and her supervisor, James Lovely, were honest and understanging of the limited amount of time I had to devote to finding a vehicle. More importantly, neither ever acted over zealously in closing the deal, but rather seemed genuinely concerned about finding the right car for our daughter and at the right price. When we finally settled on a vehicle and price, Mike Purtell and Barry Feil had everything ready to go by the time my husband and I arrived at the Dallas dealership. Needless to say, this was by far the most pleasant car buying experience I have ever had. More

In 14 years of marriage, this is the 10th automobile my husband and I have purchased together. We both left Bankston Chevrolet with the same opinion - that was the best buying experience we have ever had. husband and I have purchased together. We both left Bankston Chevrolet with the same opinion - that was the best buying experience we have ever had. Our salesman was very genuine. He actually listened, and worked with us to get to where and what we wanted. The company seems very transparent, not like they are trying to hide something, or do the get rich quick scheme! We will definately recommend Bankston Chevrolet and Jeff Files to our frieds and family. As well as, return there to purchase in the future. More

Very professional sales staff. Took my name when they did not have the automobile I wanted and called me the next morning. Brought the automobile to Dallas for me to drive. Automobile was 2010 and was did not have the automobile I wanted and called me the next morning. Brought the automobile to Dallas for me to drive. Automobile was 2010 and was in perfect shape. Salesman Barry Feil followed up on it and made a very fair offer on my trade-in. None of the usual "I have to check with my manager" or low-balling the bid. The entire transaction was completed in about 2 hours from start to finish. Barry called the next day to check on the purchase and to thank me for my business. I had just purchased the day before a new $103,000 sports car for my wife and had been provided perfect service. I was not surprised by that since the dealership is known for its professionalism and the car was high dollar. However I was pleasantly surprised to be accorded the same professional treatment at Bankston by Barry and his associates the next day when I purchased a vehicle for less than $20,000. This is my second purchase from a Bankston dealership, and I would certainly recommend them and particularly Barry Feil. More

I have been looking for a used truck. I have looked all over. I called and talked to Shaun and JT. I told them what I was looking for and they got right on it. They took the time to find what I was looking over. I called and talked to Shaun and JT. I told them what I was looking for and they got right on it. They took the time to find what I was looking for. I have never bought a truck this easy. I was in and out in about a Hour and Half. My wife is looking because of how easy this was. I told them what I was looing to spend and they made it happen. I would like to say thank you for the great service. Buying a car or truck should not be hard and they made it easy. I will call them on the next go around. Thank you for everything. Raymond Howey More

Met with JT to buy an equinox. Bought a 2011 and left with it. Had it 3 days and brought it back because of the horrible gas mileage it got. JT was waiting for us and very anxious to make things right. E with it. Had it 3 days and brought it back because of the horrible gas mileage it got. JT was waiting for us and very anxious to make things right. Ended up figuring out it was just a fluke issue with that particular equinox but ended up buying a 2012 anyway. I really wish JT could have handled the deal all by himself because my experience with the finance guy "mike" was HORRIBLE!! He was very arrogant, rude and unprofessional which I found surprising since we have better than most credit wise. To make a long story short the GM had to get involved and I'm really glad because she was as pleasant as JT. I can't leave out the used car manager Shawn. He was really nice as well. Maybe the people in the new car building should go next door to the used car building and get some pointers on customer service. Thanks JT and Shawn for making it right! See you when we are ready again for another car or truck! :) More

When Sheila answers the phone, not friendly and lies to customer. It took me from 8:30 am to4:30 pm to be connected to finance department customer. It took me from 8:30 am to4:30 pm to be connected to finance department More

Went in to get car serviced. Was going to cost too much so ended up with a new car. It just took too long. Was there for almost 5 hours with kids. But everyone was nice. so ended up with a new car. It just took too long. Was there for almost 5 hours with kids. But everyone was nice. More

My overall experience was positive. The dealership dealt with me honestly and fairly and sold the car at the price they advertised with little hassle in the sales price. My only difficulty was actually fini with me honestly and fairly and sold the car at the price they advertised with little hassle in the sales price. My only difficulty was actually finishing the purchasing of the vehicle once we agreed to the price and the deal. The dealership only has one finance individual and when you have a busy time, customers are forced to wait a long time to get the paperwork completed. I would definitely buy another car there, just think they could use some help in the finance department, especially on the weekends. More