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Galpin Honda
Mission Hills, CA
5,364 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,364 reviews
October 29, 2025
Great customer service from Jerry Mares. He went above and beyond for me. And without that heavy handed sales pressure that makes people hate buying cars. He was easy to deal with, really he He went above and beyond for me. And without that heavy handed sales pressure that makes people hate buying cars. He was easy to deal with, really helpful and met me at the dealership several times before I decided to purchase. I chose Galpin Honda because of their good reviews and Jerry confirmed the reason for all of these good reviews. Anthony Ly on finance was great too. More
by J.Johnson
Employees Worked With
Jerry Mares & Anthony Ly
October 20, 2025
Beware! !!! Do NOT buy here!!!! I drove 75 miles to them because they advertise a 10yr/100,000 mile added warranty that comes with the vehicle you buy. !!! Do NOT buy here!!!! I drove 75 miles to them because they advertise a 10yr/100,000 mile added warranty that comes with the vehicle you buy. Got a used 22 Honda Pilot and only after a bout 3 months they tell me I have to replace the seat frame ($4000) because it’s defective but that I’m NOT covered!!!! Ummm, excuse me?! You want me to pay $4000 out of pocket on a vehicle you just sold me a few months ago that YOU certified? Yeah, no. Absolutely not. So i started reaching out to my Sales guy, Hugo Lopez, who stated that I would have to reach out to the used car sales manager, David Godina, who by the way, never has time to ever get back to anyone apparently. Because he called me one time and I called him right back and then I called them again and again and again and he’s just so busy screwing people over on their “certified” used vehicle vehicles that he never has time to call anyone back. The only time I was able to get a hold of him was after Peter, the service manager, who has been nothing short of amazing by the way, is the one that told him to get a hold of me I think it’s ridiculous that they only care about the money and don’t care about the loyalty of a customer, or making sure that customers are happy. Please be aware of this scam that they are running at this dealership, they tell you one thing, but it’s a lie and it’s really another. They told me that on this used certified vehicle that I was purchasing. There was one minor accident turns out there’s two. Why lie?! I haven’t even had the car a full year yet it’s only been about seven months and the car has lost $11,000 in value!!!! reason being? Apparently the higher trim vehicles are in short demand, so please be aware when you guys are purchasing vehicle vehicles through this dealership. I only ever came back here because it’s my 3rd Honda in the last 12 years and I WAS a loyal customer. Again, WAS! Now they’re trying to get me into a brand new pilot and they are telling me that in order for me to get any discount I will be forced to finance through Honda. I can’t go through my own credit union. I think management really needs to take a look into this. And I think higher management needs to retrain the used car sales manager into having better customer service. I really am hoping to hear back from the GM (David Gillum), if he cares about his loyal customers. I’ll post an update. More
by Yuliana Lopez
Employees Worked With
David Godina
September 24, 2025
Awesome dealership. Briana Delgado from internet sales helped me through the entire purchase. I feel I got a good deal. I got exactly what I wanted and I'm very happy w Briana Delgado from internet sales helped me through the entire purchase. I feel I got a good deal. I got exactly what I wanted and I'm very happy with the car. Also xxxxxxto Angel Hernandez in finances for making final part of buy painless. More
by maddabbo
Employees Worked With
Briana Delgado
August 29, 2025
Ricky Beltran is the BEST! !!! He patiently taught me the tips and tricks of my 2026 Honda CR-V. He paired my phone (even though my iphone wasnt cooperating), explained all the !!! He patiently taught me the tips and tricks of my 2026 Honda CR-V. He paired my phone (even though my iphone wasnt cooperating), explained all the safety features and was a delight to work with! Ricky even put on my new license plates for me as a special favor. He deserves 100 gold stars! More
by JeanSimpson
August 22, 2025
I had to talk to Mr Godina the General manager of GALPIN Honda in Mission Hills regarding my problem of Home charger but he was denying his responsibility and was rude and did not care about my problem. Honda in Mission Hills regarding my problem of Home charger but he was denying his responsibility and was rude and did not care about my problem. More
by Sh
Employees Worked With
David Godina
August 18, 2025
My experience at Galpin Honda with Edgar Barron was far beyond my expectations. He was very helpful made us feel so comfortable and welcome since we got there. He really took the time to explain all the f beyond my expectations. He was very helpful made us feel so comfortable and welcome since we got there. He really took the time to explain all the features without rushing. I highly recommend Edgar to anyone looking for a new or used car—he truly goes above and beyond. Thank you Edgar I rate him 100/10 More
by Star196973
July 21, 2025
It was great working with Edgar Barron during my recent car purchase. He was friendly, knowledgeable, professional, and attentive to my needs. I walked in not expecting to make a deal, but he made the enti car purchase. He was friendly, knowledgeable, professional, and attentive to my needs. I walked in not expecting to make a deal, but he made the entire process very smooth. He answered every question with patience and never made me feel rushed/pressured. Made every effort to ensure I was happy with my purchase. I would highly recommend working with Edgar at Galpin Honda! More
by steph.adreanna
Employees Worked With
July 03, 2025
Ulysses was very helpful from the first phone call and all throughout the process. I will refer all friends and family to him. all throughout the process. I will refer all friends and family to him. More
by Shirvanian.s
Employees Worked With
