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Galpin Honda
Mission Hills, CA
5,343 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,343 reviews
January 05, 2017
Excellent service and not too pushy I've never leased or purchased a car from a dealership before but Mathew McCaster made it very easy for me to pick the right car that suited my budget I've never leased or purchased a car from a dealership before but Mathew McCaster made it very easy for me to pick the right car that suited my budget and needs. He was very honest, straightforward, and a great person to work with. Artin Mardiroos from finance also explained all of the numbers and warranty options to me and even included recommendations. He is very professional and hardworking. Overall I couldn't have asked for a better experience. More
by Paul L
Employees Worked With
Mathew McCaster, Artin Mardiroos, Mathew McCaster El
January 05, 2017
2nd Lease with Silas For the 2nd time, Silas went out of his way to get me best deal possible, got me an upgraded Honda Civic honoring all the perks For the 2nd time, Silas went out of his way to get me best deal possible, got me an upgraded Honda Civic honoring all the perks More
by Mario Morataya
Employees Worked With
January 04, 2017
Great People My husband and I was looking for a new care for me. We were not sure if we wanted a honda. We had a great sales rep help us. He inform us that they ha My husband and I was looking for a new care for me. We were not sure if we wanted a honda. We had a great sales rep help us. He inform us that they had a big sale going on due to the end of the year. We found a Honda accord. I fell in love with it he explain detail to detail of what the car had. and we end up getting it. Thank you Nasser Raed More
by Dulces Covarrubias
Employees Worked With
Nasser Raed
January 03, 2017
Bought a car from Mathew McCaster Matthew was so helpful! Not pushy gave us space to think and talk; showed us every car we wanted to see and made us feel well taken care of. Matthew was so helpful! Not pushy gave us space to think and talk; showed us every car we wanted to see and made us feel well taken care of. More
by Erica
Employees Worked With
Mathew McCaster, Mathew McCaster El
January 02, 2017
Great experience Jamie Bonilla was very helpful,had great customer service,showed us various options on what we can afford and helped us out to make the right choice o Jamie Bonilla was very helpful,had great customer service,showed us various options on what we can afford and helped us out to make the right choice on our next family car More
by Yttati
Employees Worked With
Jamie Bonilla, Jayce Ruiz
January 02, 2017
Great 1st time experience Sales rep. Mile was great. He was very easy to speak with and negotiate prices on the vehicle we bought. Offered great customer service such as bevera Sales rep. Mile was great. He was very easy to speak with and negotiate prices on the vehicle we bought. Offered great customer service such as beverage welcoming and comfortable 1st time buying expirience. I do recommend him for sales. Thank you Mile! More
by Cjhanne
Employees Worked With
Mile Naumovski
January 01, 2017
Great! Mr. Sam was so helpful and positive! He helped us find the perfect car at a reasonable price. Sam's friendly and warm personality made the whole exper Mr. Sam was so helpful and positive! He helped us find the perfect car at a reasonable price. Sam's friendly and warm personality made the whole experience so much easier. Thank you Sam! More
by Jgalvan
Employees Worked With
January 01, 2017
Eddie Garrido Coming to this dealer hoping to qualify for a new car was what i was expecting. I come in with a friend looking for edwin to help us out. We waited Coming to this dealer hoping to qualify for a new car was what i was expecting. I come in with a friend looking for edwin to help us out. We waited and waited for him but he was busy and never came. Meanwhile, eddie garrido was taking care of us. He was amazing, he did not give up on me. He gave the best customer service and explained everything in detail. He also was honest of the things i couldn't do but he did not give up on me. The next day he was able to get me a good deal on a new car. If you come to this dealer go with Eddie Garrido he will take care of you but also you have to give your part too which is waiting but he will pay off. More
by mannyyoshi
Employees Worked With
Eddie Garrido
December 31, 2016
great sales staff ( yusef fuad ) and location I have bought 3 cars from this great galpin honda and my salesman is yusef fuad!!! great guy and does an excellent job there. i was treated very well! I have bought 3 cars from this great galpin honda and my salesman is yusef fuad!!! great guy and does an excellent job there. i was treated very well!!!😄😄😄 i always tell my friends and family about Galpin Honda. plse go there!!! More
by Newton D.
Employees Worked With
yusef fuad
December 31, 2016
We had lost hope I already had lost hope on buying a car because of others dealers but it was nice to see Honda was trying their best to work with me! Thanks to our sa I already had lost hope on buying a car because of others dealers but it was nice to see Honda was trying their best to work with me! Thanks to our salesman Ulysses Martinez on following up with us every day until the day we left with our new vehicle! I'm excited to start the year with a new car thanks! More
by Sinalisco7
Employees Worked With
Ulysses Martinez, Josh Lubeck
