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Galpin Honda

Mission Hills, CA

4.9
5,343 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
Contact Dealership

11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,343 reviews

March 30, 2016

Best service from Michael Fogelman We came to Honda Galpin and Michael Fogelman helped us with a warm hearted environment. He gave great customer service. And best part, WE GOT OUR FIRS More

by Kayleynicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael fogelman
Mar 31, 2016 -

Galpin Honda responded

Congratulations on your first car! We're so happy that Michael could assist in this monumental moment. Thank you for choosing Galpin Honda. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 30, 2016

2016 Honda Civic Our experience was amazing! Mike is the best, and the entire staff was great! We referred 3 customers to him and 2 also bought Civics! Don't buy a More

by Jan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael fogelman
Mar 31, 2016 -

Galpin Honda responded

Thank you for your loyal business! We really appreciate your recommendation of Mike and the team here at Galpin Honda. We always strive to present the best deals with a professional and caring staff. Thanks again for the feedback. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 30, 2016

Excellent customer service by salesman Enrique Beltran After contemplating for quite sometime I finally decided to purchase a newer vehicle and I am glad I did. I was trying to avoid from having to deal wi More

by Chernandez90039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ENRIQUE BELTRAN
Mar 31, 2016 -

Galpin Honda responded

Thanks so much for your feedback. We're thrilled you found Enrique helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. Congratulations on your Toyota Camry! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 30, 2016

Best salesman Lou Aguirre After talking to and visting many car dealerships, Lou Aguirre from Galpin Honda was the was the best car salesman I ever got a chance to meet and neg More

by Kenny Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Aguirre
Mar 31, 2016 -

Galpin Honda responded

Kenny, we sincerely appreciate your strong recommendation of Lou! We're thrilled that your visit to Galpin Honda was a pleasurable one. It is our goal for all our staff to provide a positive customer experience. Drive safe and see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 30, 2016

Great experience hustle free! My wife and I are very satisfied with our purchase with our New Honda Pilot. The over all experience at Galpin Honda was good. I liked the fact that g More

by MG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silas Gary Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir
Mar 31, 2016 -

Galpin Honda responded

Thanks so much for your feedback. We're glad you chose our Galpin Honda. Congratulations on your new Pilot! Please let us know if there's anything else we can do for you. Drive safe and see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 29, 2016

Eddy is great! Great dealership Eddy went out of his way to make sure I could drive away in a car I wanted even though I did not have an ideal situation. Mission accomplished and I l More

by ToddinLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Centes
Mar 31, 2016 -

Galpin Honda responded

Congratulations on your new Honda Accord! We're happy you found Eddy helpful during your visit. Please don't hesitate to give us a call if there is anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 29, 2016

Awesome Experience I had been contemplating in buying a new car for a while. I finally decided to shop around and Galpin Honda was the only dealer who had the best price More

by NancyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Aguirre
Mar 31, 2016 -

Galpin Honda responded

Nancy, we are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and are happy Lou was able to provide you with the guidance needed in making your decision. Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 29, 2016

Great service Love this place. Came here my first time. Treated me very nicely. Answered all my questions. My sales guy Ron was very patient, knew which car would b More

by Bunnysiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Mar 31, 2016 -

Galpin Honda responded

Thank you for your kind words. Congratulations on your new car! We appreciate your recommendation of Ron, and the staff here at Galpin Honda look forward to further serving you in the future. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 28, 2016

Great dealership to deal with My wife and I were looking for a larger vehicle for our family and went to check out a slightly used Pilot with Lou Aguirre. Turned out to be just wha More

by Ramedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Aguirre
Mar 31, 2016 -

Galpin Honda responded

Thank you for your review. It's great to hear that Lou helped you get the Honda Pilot that you were looking for. We strive to make sure all our staff provide a positive customer experience and we’re glad you are satisfied. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 28, 2016

AMAZING CUSTOMER SERVICE OVERALL Just recently bought a brand new 2016 Honda Civic and all thanks to Yusuf Faud he made everything so easy and he was so helpful I definitely recommend More

by Genesiscaldera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yusuf Faud
Mar 31, 2016 -

Galpin Honda responded

Congratulations on your 2016 Honda Civic. We're pleased that Yusuf helped you in finding the right car. We hope you enjoy your new purchase for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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