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Galpin Honda

Mission Hills, CA

4.9
5,343 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
Contact Dealership

11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,343 reviews

March 22, 2016

Purchased a new car, Honda Civic Enrique Beltran made everything so easy and comfortable. He was so patient with us and great in explaining everything. I am very happy with my purcha More

by yolie71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
Mar 24, 2016 -

Galpin Honda responded

We sincerely appreciate your glowing review of your visit to Galpin Honda. We are thrilled that Enrique was helpful in your car buying experience. If there's anything else we can do for you, please feel free to give us a call. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 22, 2016

Excellent Customer Service Excellent customer experience on my first visit. I had to get my vehicle serviced with little to no time and being a non appointment. Henry at Galpin More

by Ricardo Contreras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry
Mar 24, 2016 -

Galpin Honda responded

Ricardo, we sincerely appreciate your kind words. We are glad that Henry could assist in having your vehicle serviced. If there is anything else we can do for you, please give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 22, 2016

Great experience! I just bought a 2013 honda civic with the help of Abe T.! He greeted us with a smile right away. He was so helpful and super friendly! He wasn't pushy More

by Karina415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
Mar 22, 2016 -

Galpin Honda responded

Karina, congratulations on your Honda Civic! We're happy to hear about your pleasant experience with Abe. We always strive to present the best deals with a professional and caring staff here at Galpin Honda. Thank you for the positive feedback. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 21, 2016

Go see Amanda at galpin Honda I just got my new 2016 civic at galpin Honda from Amanda uncarphertarter. Amanda did a great job, she was very helpful and made the whole process fun More

by Uriel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 22, 2016 -

Galpin Honda responded

Uriel, thank you for taking the time to write a review. We're pleased that Amanda was so helpful in your car buying experience. Congratulations on your new Honda Civic. We sincerely appreciate your business and hope to continue serving you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 21, 2016

First time buyes Me and my wife were nervous about visiting any dealers because we thought they wouldn't take us seriously because of our age(20 & 22) and we were firs More

by DanIngirdSara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hugo Lopez
Mar 22, 2016 -

Galpin Honda responded

We are glad you chose Galpin to purchase your first vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. Congratulations on your new Honda Civic! We appreciate your recommendation of Hugo, and the staff here at Galpin Honda look forward to further serving you in the future. See you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 21, 2016

Matthew Slavin greatly exceeded our expectations We recently worked with Matt Slavin at Galpin Honda, and we're very impressed with his professionalism and focus on the highest level of customer serv More

by Richard G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Slavin
Mar 22, 2016 -

Galpin Honda responded

Richard, thank you for your strong recommendation of Matt. We appreciate your five star review of Galpin Honda. We always strive to present the best deals with a professional and caring staff. If there's anything else we can do for you, please feel free to give us a call. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 21, 2016

Excellent service Loved the respect I was given by the entire staff they all treated me like a VIP. Our sales guy Chaudry was the best he was able to get us exactly wha More

by Jennyfer Molina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
Mar 22, 2016 -

Galpin Honda responded

We are very happy to hear that you had such a positive experience when visiting us, Jennyfer. It's great to know you've witnessed first-hand our customer service oriented dealership. We appreciate your recommendation of Chaudry and hope we may be of service again in the future. Drive safe and see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 20, 2016

Amazing service! As a 22 year old who is just starting to build credit and a first time buyer, Chaudry Ahmed here at Galpin Honda made it possible to lease my awesomel More

by Diana Gee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
Mar 22, 2016 -

Galpin Honda responded

Diana, thanks for taking the time to write a review! We're glad that Chaudry was helpful during your visit. Congratulations on your new Honda Fit! It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Drive safe and see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 20, 2016

Boicot a cargo from Mathew McCaster Muy buena atención buen servicio excelente persona muy recomendable mi experiencia ha sido muy buena estoy muy feliz porque honda me a ayudado a logra More

by Paola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew McCaster , Mathew McCaster El
March 19, 2016

Amazing customer service My parents have purchased many cars from Sam Danho. I am 18 years old and a first time buyer, unfortunately I couldn't get my parents to co-sign for m More

by Davida7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Danho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2016 -

Galpin Honda responded

Thank you for this positive review. Congratulations on your Honda Civic! We're happy to help first time buyers such as yourself. We appreciate your recommendation of Sam, and the staff here at Galpin Honda look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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