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Galpin Honda

Mission Hills, CA

4.9
5,351 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,351 reviews

March 09, 2016

Amazing Customer Service!! I had such a great experience at Galpin Honda, thanks to Kathy Cong. She made the whole process super easy. She truly went above and beyond. She is su More

by JessicaHondaCivicLX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Mar 10, 2016 -

Galpin Honda responded

We are pleased to hear of your experience with Kathy Cong. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. Congratulations on your Honda Civic LX! We appreciate your recommendation of Cathy, and the staff here at Galpin Honda look forward to further serving you in the future. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 08, 2016

Excellent service My sales man Sam danho did an amazing job with helping me get into my dream car the Honda Accord he helps me understand the leasaing process and helpe More

by Carolyncash21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Danho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Galpin Honda responded

Carolyn, thank you for your strong recommendation of Sam! We're thrilled to hear of your visit to Galpin Honda. Congratulations on your Honda Accord. We strive to provide our customers with excellent service in a professional and helpful manner. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 08, 2016

Awesome dealership!! Look for Ali Ashikali. I have bought 2 cars from Galpin both with Ali. Had a great experience both the times. Cars are working perfectly. My experienc More

by Archie575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ashikali
Mar 09, 2016 -

Galpin Honda responded

Archie, we definitely appreciate your continued business with Galpin Honda! We're glad you chose us! Thanks for the feedback and strong recommendation of Ali! If there's anything else we can do for you, please feel free to give us a call. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 07, 2016

Awesome Sales Team! My sales guy was Josh Bautista and if you want someone who knows how to take care of you and will fight to get you the best deal, then this is the guy More

by Raymond A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bautista
Mar 08, 2016 -

Galpin Honda responded

Raymond, we appreciate your five star review! Thank you for the feedback. We're glad to see that Josh was helpful during your visit. We hope you enjoy your new purchase for many years to come. Reach out to us if you need anything else. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 07, 2016

Satisfied buyer I had a great experience with my salesman felt he went above and beyond for me...I was very satisfied with my purchase and the service?? More

by Carguy cat123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Tumasov. Was the name of my sale-man
Mar 07, 2016 -

Galpin Honda responded

We appreciate your feedback. We're happy to hear you've been well taken care of by Alexander and the rest of our team, and we hope you're loving your new car. Please let us know if there's anything else we can do for you. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 06, 2016

Grateful Kathy Cong was very concerned with building a relationship with her customer and went out of her way to make sure I left extremely happy. She was very More

by Jenny T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Mar 07, 2016 -

Galpin Honda responded

Jenny, thank you for your feedback and recommendation of Kathy! Don't hesitate to call if you need anything. Thanks again for the five star review. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 06, 2016

5 star for everything! I had a great experience checking cars and speaking with the representative. They have a good deals which made me lease a car. Good service and good e More

by Jpb12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
Mar 07, 2016 -

Galpin Honda responded

Thank you for your feedback. We're glad to hear that Javier was helpful during your visit. Let us know if there's anything else we can do for you in the future.

March 06, 2016

great experience I am so happy with my new car, i got a 2016 civic and my sales person Oliver Lopez was very friendly and made me feel very comfortable. Great personal More

by lillian alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
oliver lopez
Mar 07, 2016 -

Galpin Honda responded

Thank you for your review Lillian! We appreciate you business. Congratulations on your new Honda Civic. We're glad that Oliver was helpful in your buying experience. We hope to continue serving you for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 05, 2016

Friendly, No Pressure Tactics Had a great experience with Galpin. Not only was the staff friendly but, not once did i feel the pressure of a sale. They also aren't trying to sell y More

by Gio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bautista
Mar 07, 2016 -

Galpin Honda responded

Gio, thank you for your feedback. We're thrilled to hear of your visit to our dealership. We strive to provide our customers with excellent service in a professional and helpful manner. If there's anything else we can do for you, please feel free to give us a call. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 04, 2016

Outstanding buy... We were referred by a friend because of his professional manners and willingness to a fair deal! We are buying another Honda in coming weeks. More

by Escarcivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Arias
Mar 07, 2016 -

Galpin Honda responded

Thank you for your feedback. We're glad that your visit to our dealership was a pleasant one. If there's anything else we can do for you, please feel free to give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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