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Galpin Honda

Mission Hills, CA

4.9
5,345 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
Contact Dealership

11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,345 reviews

February 29, 2016

Amazing service and help.. Vannessa gonzalez was amazing, helping me find a car that fits my needs. Galpin honda provides the very best service by far compared to other dealers. More

by Joselozano..
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vannessa Gonzalez
Feb 29, 2016 -

Galpin Honda responded

It's good to hear that you had such a good experience when visiting us. It's great to know you've experienced first-hand our customer service oriented dealership, and we hope you'll consider us again next time you're in the market for a car! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 29, 2016

Bought 2 cars! I've purchased two cars here already , the best service ever , wouldn't switch to another dealership! Very friendly , especialy Sam Danho , good human More

by Flaucy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Danho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Galpin Honda responded

Thanks for your five-star review and your loyalty! We're glad to hear Sam took care of you, and if there's anything else we can do for you, give us a call any time! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 29, 2016

Amazing experience I had an examining experience leasing a new Honda Accord. Alen and Armen were beyond helpful and I had the best customer service experience at a car d More

by Edo4477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Bagdasaryan, Armen Bandari
Mar 01, 2016 -

Galpin Honda responded

Thanks so much for your warm recommendation of Alen, Armen and the team here at Galpin Honda. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 29, 2016

Best experience ever Came in to Galpin Honda and wasn't really expecting to get a car that same day but this team made it hard to say no! I dealt with Sevan from the Inter More

by DavidM1909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sevan Behjou
Mar 01, 2016 -

Galpin Honda responded

David, we are happy you found Sevan helpful in the purchase of your new Honda! We thank you for choosing Galpin, and if there's anything else we can do for you, please let us know! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 29, 2016

Stephanie Zamora, perfect service Galpin Honda has been really helpful. Stephanie Zamora really took me step by step explain everything to me in detail and respect my needs. She worked More

by Jorge Leal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Zamora
Mar 01, 2016 -

Galpin Honda responded

We appreciate your feedback, Jorge. We're happy to hear you've been well taken care of by Stephanie and the rest of our team, and we hope you're loving your new car! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 29, 2016

Carlos Rodriguez Is The Man I was in to look at some hondas and i was lucky enough to be helped out by carlos and he was awesome he was super helpful and attentive and he really More

by Alex91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Mar 02, 2016 -

Galpin Honda responded

We are thrilled to hear of your visit to our dealership, Alex. We strive to provide our customers with excellent service in a professional and helpful manner. We're grateful for your glowing review and we're honored to have been of service to you! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 29, 2016

Great Customer Service Junior Morales' customer service is his #1 priority. I was a first time buyer and was nervous at first but he made me feel comfortable and I was able More

by Jessica R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Junior Morales
Feb 29, 2016 -

Galpin Honda responded

Jessica, thanks so much for your warm recommendation of Junior and the team here at Galpin Honda. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come.

February 29, 2016

Thank you so much Junior Morales Thank you for the wonderful experience and answering all my questions ... And making sure I got a great deal and following up with me after I got vehi More

by SELENEJAIMES01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Junior Morales
Feb 29, 2016 -

Galpin Honda responded

Thank you for your kind review and your recommendation of Junior! We always take the time to make sure our customers find their perfect match. Please let us know if there's anything else we can do for you. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 29, 2016

Great job Micael Johansson I came in for the internet department and met with Micael Johansson. He listened and really took the time to make sure I got what I wanted and presen More

by Mike W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micael Johansson, Micael Johansson
Feb 29, 2016 -

Galpin Honda responded

Mike, we are glad you chose Galpin to purchase your vehicle. We understand buying a new car is a major decision, and we're glad Micael was able to help you find your perfect match. Thank you for your positive review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 28, 2016

Great Sales Rep. Donna is an outgoing person she helped us with all of our questions that we had. To be a girl she knew more about cars than I did.She's really friendl More

by chiquitina082
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Alvarez
Feb 29, 2016 -

Galpin Honda responded

We're so happy you enjoyed working with Donna and our staff when purchasing your new Civic! If you ever have any more questions or problems, the Galpin team is always here to help! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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