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Galpin Honda

Mission Hills, CA

4.9
5,351 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,351 reviews

February 26, 2016

Fantastic customer service Galpin Honda is the best dealer I have ever been to. It's not like other dealers where if you don't qualify you don't get the car but at Galpin Honda More

by Eric Luna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Lopez
Feb 29, 2016 -

Galpin Honda responded

We are thrilled to hear of your visit to our dealership, Eric. We strive to provide our customers with excellent service in a professional and helpful manner. We appreciate your recommendation of Oliver, and the staff here at Galpin Honda look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 26, 2016

Found The Car I Wanted I was able to find the car I wanted at a price within my budget. Service was great and Chaudry Ahmed was very helpful, courteous, and low pressure. Ch More

by LBCDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
Feb 29, 2016 -

Galpin Honda responded

We're so happy you enjoyed working with Chaudry and the rest of our staff when purchasing your vehicle! We always strive to present the best deals with a professional and caring staff here at Galpin. Thanks again for the feedback. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 26, 2016

Great Customer Service and Understandable The Galpin Honda in Mission Hills feels like home. You are greeted with smiles and even offered free drinks. Ron Vinas was the associate that assisted More

by Maark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Vinas
Feb 29, 2016 -

Galpin Honda responded

We are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. Thanks again for the five star review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 26, 2016

GALPIN IS BLESSED TO HAVE JUNIOR MORALES AND KYLEE DAWSON Boy oh boy did they make my visit and my purchase at Galpin Honda a lifetime to remember. PURCHASING MY FIRST CAR WAS AWESOME WITH THESE TWO!!! :D Fo More

by EddieShaqubiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Junior Morales, Kylee Dawson,
Feb 26, 2016 -

Galpin Honda responded

Thanks for the "10-star" review! We're glad to hear Junior and Kylee took such great care of you. We hope you're enjoying your new Civic, and please let us know if there's anything else we can do for you. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 26, 2016

Great customer service Junior Morales is great, he met all my needs and the price was right. I highly recommended him and the dealership. love my new car. More

by Ros1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Junior Morales
Feb 26, 2016 -

Galpin Honda responded

We are happy you found Junior helpful in the purchase of your new car! Please let us know if there's anything else we can do for you. Drive safe and see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 26, 2016

THANK YOU, GALPIN HONDA. THANK YOU, SILAS GARY, JR. After 12 years, my beat up used 2000 Camry finally succumbed. I already knew that my next car would be from Honda. I shopped online for the car that I More

by Fel GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silas Gary Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Galpin Honda responded

We are ecstatic of your purchase and recommendation of Silas! We hope you enjoy your new purchase for many years to come. Safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 25, 2016

Galpin Goes Above and Beyond The quality service, friendliness and knowledge of their vehicles was excellent. Michael Fogelman made sure all of my standards were met and surpassed More

by Fr3dfr3d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fogelman
Feb 26, 2016 -

Galpin Honda responded

We are thrilled to hear of your visit to our dealership! We strive to provide our customers with excellent service in a professional and helpful manner. If there's anything else we can do for you, please feel free to give us a call. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 25, 2016

This was a great experience! From the moment I pulled into the lot I felt comfortable. I was greeted with a smile and immediately felt at ease. There was a lot of thought put into More

by Dougs Gray Fox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylee Dawson, Christopher Sandoval, Liz Zamora
Feb 26, 2016 -

Galpin Honda responded

Thank you for the glowing review! We appreciate your recommendations of Chris, Liz, and Kaylee, and we're glad to hear you're loving your new Honda. We always strive to present the best deals with a professional and caring staff here at our location. Thanks again for your feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 24, 2016

Amazing experience I leased my 2016 Honda crv from Chris and will recommend all my friends and family to him. He answered all my qwuestions and made my car buying exp More

by Ana r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Feb 25, 2016 -

Galpin Honda responded

We're so happy you enjoyed working with Chris and our staff when leasing your new CRV. We always strive to present the best deals with a professional and caring team here at our location. Thanks again for the feedback. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 24, 2016

Galpin was great! Kathy Cong was my saleswoman, and she did a great job. There was no pressure at all and the sale went smooth. It took a long time from signing the p More

by Chris7721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Feb 25, 2016 -

Galpin Honda responded

We are glad to be a part of your pleasurable car buying experience, Chris! We always want our customers to feel the way you felt when leaving our location. We hope you're enjoying your Edge, and we appreciate your recommendation of Kathy! Please do not hesitate to give us a call if there is anything we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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