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Galpin Honda
Mission Hills, CA
5,343 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,343 reviews
February 11, 2016
Best experience at a dealership so far 👍🏼 I recently leased a Honda Civic 2016 at Galpin Honda. My experience was great as always. This is my 3rd lease with your group and the 2nd time Gee wa I recently leased a Honda Civic 2016 at Galpin Honda. My experience was great as always. This is my 3rd lease with your group and the 2nd time Gee was my salesperson. Gee has been always very helpful, courteous and straightforward. He listens to my needs and gives great advise when It comes to buying or leasing a car depending on your situation. He is very professional and not pushy at all. He will go out of way to help you as much as possible. He got me through the process quickly and I was able to drive the car home the same day, that's why I keep on coming back to your dealership. Thank you Gee. More
by Ever
Employees Worked With
Gee (Diogenes S.)
February 10, 2016
Great Experience Great customer service. Alexander Tumasov was able to provide me with clear info regarding the cars I was looking at. In the end, I drove away with a Great customer service. Alexander Tumasov was able to provide me with clear info regarding the cars I was looking at. In the end, I drove away with a great vehicle and couldn't be happier. Thanks! More
by Trisha123
Employees Worked With
Alexander Tumasov
February 10, 2016
amazing Kathy Cong went above and beyond, best service ever. I would refer this dealership to everyone I know. She was amazing. Contact her for all vehicles Kathy Cong went above and beyond, best service ever. I would refer this dealership to everyone I know. She was amazing. Contact her for all vehicles. More
by kbelmot
Employees Worked With
Kathy Cong
February 10, 2016
Great experience! Chris was great! We got our online quote quickly, he called immediately and we were able to purchase our Odyssey the same day. Chris had everything re Chris was great! We got our online quote quickly, he called immediately and we were able to purchase our Odyssey the same day. Chris had everything ready to go to make it an easy experience. He was extremely knowledgeable and taught me about all the great features on the car, and made the whole experience easy and enjoyable. I will be recommending him and Galpin Honda to family and friends, and I'm sure we'll be lifelong customers after the great experience! More
by Alaw
Employees Worked With
Christopher Sandoval
February 09, 2016
Awesome Experience Donna Alvarez at Galpin Honda was very pleasant and professional. She answered all my dumb questions and still smiled. Would recommend going here fi Donna Alvarez at Galpin Honda was very pleasant and professional. She answered all my dumb questions and still smiled. Would recommend going here first. Went to other dealers near by, and the experience was a one star, she made it a five star. More
by BenLara
Employees Worked With
Donna Alvarez
February 08, 2016
Exceptional service/ the best salesman I have always dreaded going in to a dealer to buy a car until I went to galpin Honda. The dealer provides nothing but the best customer service. My ov I have always dreaded going in to a dealer to buy a car until I went to galpin Honda. The dealer provides nothing but the best customer service. My overall experience was exceptional. I want to give an extra thank you to the best salesman josh Bautista. I am so glad to meet such an honest, respectful, knowledgable young man. He was able to answer all of my questions. I never felt that he just wanted to make a sale but took the time to give us all our options. He took such pride in his work. I refer all my friends and family to him. We were so happy with him with the first sale that we went back within months to buy a second car. Again, so helpful the second time around!!! More
by Edith
Employees Worked With
Josh Bautista
February 06, 2016
Best Car Purchasing Experience They make Galpin #1 Michael, Sevan made it fun exciting and easy .Thank you Mike and Sevan for making it the best car purchasing experience They make Galpin #1 Michael, Sevan made it fun exciting and easy .Thank you Mike and Sevan for making it the best car purchasing experience More
by JStephens
Employees Worked With
Sevan Behjou, Mike Skierka
February 04, 2016
Lifetime Repeat Customers to Galpin Honda & Kathy Cong! This was our 2nd time purchasing a vehicle with Galpin Honda (Mission Hills), both times with the help of Sales Rep, Kathy Cong. On both occasions we This was our 2nd time purchasing a vehicle with Galpin Honda (Mission Hills), both times with the help of Sales Rep, Kathy Cong. On both occasions we were able to trade in older vehicles that caused us many headaches & walked out with brand new ones! Kathy helped us get payments that fit our budget & held our hand during the whole process! A very pleasant experience! Galpin Honda & Kathy Cong will definitely have us as Lifetime Repeat Customers, including our Friends & Family! More
by MargieB123
Employees Worked With
Kathy Cong
February 03, 2016
Galpin Honda Cares! Have been going to this dealership for 5 years our family keep coming back because of best customer service. Our sales agent has always been cris sand Have been going to this dealership for 5 years our family keep coming back because of best customer service. Our sales agent has always been cris sandoval, the best sales agent ever. More
by Lason20
Employees Worked With
Christopher Sandoval
February 02, 2016
The easiest car buying experience I've had Kathy Cong was my salesperson. Kathy was professional and was to the point when it came time to negotiate the price. No hidden fees or any nonsense yo Kathy Cong was my salesperson. Kathy was professional and was to the point when it came time to negotiate the price. No hidden fees or any nonsense you deal with at other dealerships. More
by Matt
Employees Worked With
Kathy Cong
