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Galpin Honda

Mission Hills, CA

4.9
5,343 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,343 reviews

January 31, 2016

Galpin Honda Review All I can say is Galpin Honda changed my perception of the typical car buying experience. My sales person Sevan was honest and straight forward from t More

by jazzy1088
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sevan Bejou
Feb 01, 2016 -

Galpin Honda responded

Thanks for your review! We strive to redefine what people think buying a car should be like. We appreciate your recommendation of Sevan, and the staff here at Galpin Honda look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

January 31, 2016

Great Service Stephanie Zamora is very friendly, professional and warm. She answered all my questions, and worked extra hard to make sure i was leaving with the bes More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Zamora
Feb 01, 2016 -

Galpin Honda responded

We appreciate your recommendation of Stephanie and our dealership, and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

January 31, 2016

Ali Ashkali Galpin Honda Mission Hills Ali was exceptionally helpful and fought for the pricing on my CPO Civic. He always offered us food and drink and was remarkably friendly. Thanks for More

by rpbennett92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ashkali
Feb 01, 2016 -

Galpin Honda responded

Thanks for your kind review, and your loyalty! We hope you enjoy your Civic, and look forward to serving you again in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

January 31, 2016

Great customer service Walter B was really nice and helpful. Right when I walked in he went up to me and my brother and introduce himself we didn't have to wait to be helped More

by MeryC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stepan Vardanyan, Liz Zamora, Walter Barry
Feb 01, 2016 -

Galpin Honda responded

Thank you for the five-star review! We listen to the needs of every customer and are happy Walter was able to provide you and your brother with the guidance needed in finding perfect matches for the both of you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

January 31, 2016

Very great experience Extremely fast and great experience at Galpin Honda. Would recommend this dealership and Kathy Cong in the future! I was in and out in no time and am More

by matt550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Feb 01, 2016 -

Galpin Honda responded

Thanks so much for your warm recommendation of Kathy and the team here at Galpin Honda. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

January 31, 2016

Friendly Dealership and sales people were very helpful and made leasing a car easy. Kathy Cong made sure we were taken care of and was very helpful. More

by Rabbitdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Feb 01, 2016 -

Galpin Honda responded

We are thrilled to hear of your visit to our dealership. We strive to provide our customers with excellent service in a professional and helpful manner. If there is anything else we can do for you, please give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

January 31, 2016

Second time back! I purchased my first car in 2014 with Kathy Kong. I had an awesome experience and when my dad was ready to purchase I car for himself, I contacted her More

by ajgomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Feb 01, 2016 -

Galpin Honda responded

We're glad to hear that you and your father were satisfied with your recent car buying experience! We appreciate your recommendation of Kathy, and we hope your father enjoys his new Honda for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

January 31, 2016

Best service Junior Morales is the best! He will help you as much as he can. You can trust him. He will not only give you the best deal, but he will also keep chec More

by Livia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Junior Morales
Feb 01, 2016 -

Galpin Honda responded

Thank you for your review, Livia! We strive to provide our customers with exceptional deals and customer service. If there is anything else we can do for you, please give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

January 31, 2016

Go Find Junior Morales Once I heard from a Co-Worker that this guy had sold my buddy's mom a car, sister, and girlfriend a car I had to go check him out see what he had to o More

by LCortez94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Junior Morales
Feb 01, 2016 -

Galpin Honda responded

We're glad you chose Galpin to purchase your new Honda. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. If there is anything else we can do for you, please give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

January 30, 2016

Incredible Customer Service had Amazing experience First of I would like to say thank you so much Sam Danho! He is the best of the best. Sam is super friendly and answered all my questions. He walked m More

by Judith1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Danho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2016 -

Galpin Honda responded

Judith, we are happy to hear of your positive experience with the Galpin Honda team. We listen to the needs of every customer and are happy Sam was able to provide you with the guidance needed in making your decision. Thanks again for the five star review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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