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Galpin Honda

Mission Hills, CA

4.9
5,348 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,348 reviews

November 22, 2015

Excellent, positive people. Everyone is very nice and polite. Great customer service. Showed me everything I asked to see. They were 100% focused on my satisfaction on selecting More

by Johnny10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander
November 21, 2015

Happy! Love my car, my deal, Oscar Rodriguez and the Sales Manager are awesome! I will always be their customer! Make you feel at home and work their deals More

by Lisa Guzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez
November 21, 2015

Happy boyfriend My boyfriend and i went in looking for him to trade in his leased Mitsubishi and the first friendly face to greet us was Luis Nava. He helped my boyfr More

by disney_yvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Nava
November 21, 2015

About my experience I had an amazing experience at this dealership.I never buy a new car so was worry about that.when i go there i found a really good man who help to me More

by carguy mehedi 1234
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe A. Tareen
November 20, 2015

First time buyer I bought a new 2016 Honda Accord and it's been great thanks to the best sales consultant Sam Danho right when I walked in For my appointment he was v More

by Rugbydud88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 24, 2015 -

Galpin Honda responded

Rugbydud88, we are happy to make your experience fun and engaging! Let us know if you ever need more help -- until then safe travels! Thank you.

November 20, 2015

We Were Treated Like Celebrities- Taken Care of So Well! We had an amazing experience at this dealership. We were helped by Gilbert Jordan, and he was professional, personal, experienced, calm, and relaxing. More

by YbarraFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Jordan, Carlos Guzman, Jorge Sanchez
Nov 24, 2015 -

Galpin Honda responded

We appreciate your recommendation of our staff at the dealership. Customer satisfaction and service is of the most utmost importance to us, so we strive to provide a stress-free environment conducive to helping you make the best decision for your family. It's good to hear you were well taken care of by the team. We greatly appreciate this feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

November 19, 2015

wonderful experience Carlos Rodriguez helps us alot with our new car purchase love this place he did everything he could to get us a the car we wanted More

by iris1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Nov 24, 2015 -

Galpin Honda responded

We are glad to be a part of your pleasurable car buying experience. We always want our customers to feel the way you felt when leaving our location. Thanks for the positive review! We appreciate your recommendation of our dealership and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

November 19, 2015

Power Team! Jayce & Liz made purchasing my new car a great experience. Jayce was so patient and helpful. Answered all of my questions and worked with me on gett More

by Jade4tay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Zamora, Jayce Ruiz
Nov 24, 2015 -

Galpin Honda responded

We appreciate your five star review! Our customers' time and budget is of great importance to us, so we strive to provide knowledgeable expertise and a stress-free environment for all our customers! We appreciate your recommendation of Jayce and the staff here at Galpin Honda look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

November 18, 2015

Alexander Thank you Alexander for the great service that you provided to me on the car #4 that I get from you. Everything works great for me. More

by ROJO10ROJO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander
Nov 24, 2015 -

Galpin Honda responded

We are glad you chose Galpin to purchase your vehicle for yet another time, Alexander! We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. We hope you enjoy your new purchase and continue to choose Galpin for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

November 18, 2015

Best Carbuying Experience Ever This was by far the easiest and most convenient car buying experience I've ever had. My salesman Steven Rodriguez was very knowledgeable about their v More

by marcisjericho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Rodriguez
Nov 24, 2015 -

Galpin Honda responded

We are glad to be of service in your car buying experience! Thanks so much for the warm recommendation of Steven and the team here at Galpin Honda. We hope you enjoy your new purchase for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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