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Galpin Honda

Mission Hills, CA

4.9
5,343 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,343 reviews

October 24, 2015

Amazing dealership with amazing staff. This was my first time ever buying a car and my experience with Enrique Beltran was phenomenal. He was very patient with all my questions and most of More

by Eric duque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
Oct 26, 2015 -

Galpin Honda responded

Eric, thanks so much for your feedback. We're thrilled you found Enrique helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. We greatly appreciate this feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 24, 2015

I love Galpin Honda I was very satisfied with the salesman Sam Danho he was very welcoming and explained everything to me I'm very satisfied overall with everything at th More

by Stella 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos Guzman
Oct 26, 2015 -

Galpin Honda responded

We are thrilled to hear of your visit to our dealership, Stella. We strive to provide our customers with excellent service in a professional and helpful manner. Be safe on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 22, 2015

Amazing Comming into the dealership Paul was very welcoming and Helpful. He helped me pick out my new honda civic SI. He gave a a great deal on it. Couldn' More

by Kennyv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Eustice, Liz Zamora
Oct 22, 2015 -

Galpin Honda responded

Kenny, we are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. Thank you for your positive review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 22, 2015

Remarkable 2016 Honda Odyssey is the second car we have leased in the past 2 years. Both experiences have been outstanding and pressure free .... Donna Alvarez More

by Ron2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Alvarez
Oct 23, 2015 -

Galpin Honda responded

Ron, we are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. Thank you for your positive review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 22, 2015

Excellent Sales person I recently purchased a new Honda Accord and I absolutely loved my sales person (Oliver Lopez). He made my whole buying experience a breeze. He was ver More

by Carol from Sylmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Lopez
Oct 23, 2015 -

Galpin Honda responded

We are glad to be of service, Carol, in your car buying experience. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 21, 2015

Second Car Purchase at Galpin Honda This is the second car we've bought from Javier at Galpin Honda and we are always pleased with how patient,attentive, and easy to work with he is! Thi More

by Browneyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Navarro
Oct 22, 2015 -

Galpin Honda responded

Browneyes, we are glad you chose our dealership! Thanks for the feedback and strong recommendation! Let us know if you ever need more help -- until then safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 21, 2015

Galpin Honda Rocks! Javier Navarro is the man. He helped me out and the family. I've bought three cars here already and many more to come. Great quality and service! More

by Gabriel12008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Navarro
Oct 22, 2015 -

Galpin Honda responded

We appreciate your recommendation of Javier and our dealership, Gabriel. Thank you for your positive review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 21, 2015

Great Customer Service Went there this last weekend to look at the new Honda Accord. Was very indecisive in picking the color. Javier Navarro was my salesman and was very pa More

by yaritza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Navarro
Oct 22, 2015 -

Galpin Honda responded

Yaritza, thanks so much for your feedback. We're thrilled you found Javier helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 21, 2015

Perfect My brother, Dad, and I have all gone here to get our cars and all three of us have gone to Chris. He's great and I was in and out of there pretty quic More

by Sam Gartrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Oct 21, 2015 -

Galpin Honda responded

It's good to hear that you had such a good experience when visiting us, Sam. It's great to know you've experienced first-hand our customer service oriented dealership, and we hope you'll consider us again for it. Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

October 21, 2015

Excellent Service - beginning to end My husband and I recently leased a second car from Galpin Honda, and we were assisted by Silas Gary, Jr. who, as usual, provided us with excellent cu More

by NRBudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Omar (F&I Manager)
Oct 22, 2015 -

Galpin Honda responded

We are glad you chose our dealership! Thanks for the feedback and strong recommendation of Silas and Steve! Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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