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Galpin Honda
Mission Hills, CA
5,344 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,345 reviews
September 29, 2015
Best Car Shopping Experience!! My family and I went in to look at some cars to see my options financially before deciding to buy. Never did I think I would actually leave in a brand My family and I went in to look at some cars to see my options financially before deciding to buy. Never did I think I would actually leave in a brand new car that same night. I never thought I would be able to afford something right now but Hugo Lopez made it possible. I am extremely happy with my new car. Thank you so much for your help Hugo, you really made my day to leave with a safer car to drive my new granddaughter in :) I will definitely recommend you to everyone I know! More
by Josefina
September 29, 2015
Helpful ms. Zamora I usually dread dealerships, the whole car buying in general, this time was different. Most of it was accomplished before coming in. Thank you Stephan I usually dread dealerships, the whole car buying in general, this time was different. Most of it was accomplished before coming in. Thank you Stephanie Zamora for the wonderful experience! More
by Ballesteros1
Employees Worked With
Stephanie zamora
September 28, 2015
Excellence My sales person Luis Nava did everything possible to get me the best deal and to make sure that I was satisfied withmy purchase. Higjly recommend! My sales person Luis Nava did everything possible to get me the best deal and to make sure that I was satisfied withmy purchase. Higjly recommend! More
by Sylmar21
Employees Worked With
Luis Nava
September 28, 2015
Great experience Donna was great, she picked me up in Pasadena and seemed happy to do so. She was very professional, pleasant and easy to deal with. Steve in finance Donna was great, she picked me up in Pasadena and seemed happy to do so. She was very professional, pleasant and easy to deal with. Steve in finance was professional and thorough. Would definitely recommend. More
by Bwitczak
Employees Worked With
Donna Alvarez
September 28, 2015
Hugo rules I will continue to come to Galpin Honda because of the great customer service we receive. Particularly from Hugo Lopez who has made buying a car a gre I will continue to come to Galpin Honda because of the great customer service we receive. Particularly from Hugo Lopez who has made buying a car a great experience. More
by Dima
September 28, 2015
Great custumer service Came to this dealership hoping to buy a vehicle that would fit my needs. I was worried about what my monthly payments would be and what my insurance w Came to this dealership hoping to buy a vehicle that would fit my needs. I was worried about what my monthly payments would be and what my insurance would cost me. However, The sales person who helped me was Javier Navarro he was sincere, advicing me to purchase a civic because it would keep my payments low and would be all that i requiere as student. I am so happy with my purchade and i can't thank Javier Navarro enough. More
by Gris
Employees Worked With
Javier Navarro
September 27, 2015
Great experience First time buyer at galpin Honda, I was helped by Michael Moses and Lou. Over all fantastic experience. Great deal. Really helped get my family into t First time buyer at galpin Honda, I was helped by Michael Moses and Lou. Over all fantastic experience. Great deal. Really helped get my family into the perfect vehicle. More
by Angram92
Employees Worked With
Lou Aguille, Michael Moses
September 26, 2015
Friendly and Professional I will continue to come to Galpin Honda because of the great customer service we receive. Particularly from Chris Sandoval who has always helped us in I will continue to come to Galpin Honda because of the great customer service we receive. Particularly from Chris Sandoval who has always helped us in the past. More
by Colon, R 23
Employees Worked With
Christopher Sandoval
September 26, 2015
Always a great experience Just leased 6th Honda at Galpin (of 8 total) and as always very satisfied. 2nd time working with Chris Sandoval. He is so nice and friendly and most Just leased 6th Honda at Galpin (of 8 total) and as always very satisfied. 2nd time working with Chris Sandoval. He is so nice and friendly and most important I always know he is doing his best for me. Never feel like I have a bad deal later down the road. Will be back again! More
by Laura_C
Employees Worked With
Christopher Sandoval
September 26, 2015
Excellente customer service This was my first time I ever leased a car and Chris was very helpful and patient with me. I had cancelled on him 3 times but was always there being h This was my first time I ever leased a car and Chris was very helpful and patient with me. I had cancelled on him 3 times but was always there being helpful and a text away. It was so convenient. Any other salesman will just ignore me but he was always doing anything to help me get my dream car. Chris by far is the best salesman ! Thank you so much! More
by Fast,easyrider
Employees Worked With
Christopher Sandoval
