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Galpin Honda

Mission Hills, CA

4.9
5,360 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,360 reviews

May 30, 2015

MY NEW ACCORD FROM GALPIN:) Its not every day someone goes out and buys a car, I was dreading spending the time going thru the whole process at multiple dealers till i found the More

by dealer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fogelman
Jun 01, 2015 -

Galpin Honda responded

We are happy you found Michael helpful in the purchase of your new car! Thanks again for the five star review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2015

Excellent Lou always comes thru! He has sold my family already 4 cars! Look for him: Lou Aguirre! good attention by the seller thank you very much More

by Lou aguirre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Jun 01, 2015 -

Galpin Honda responded

Lou, thanks so much for your feedback. We're thrilled you found Lou helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. We greatly appreciate this feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2015

Great service Alen was very prompt in getting back to me. I love my new car and I can't thank Galpin Honda enough they had a great deal for me and the color I wante More

by roberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Bagdasaryan
May 30, 2015

Going the extra mile. Alen did a great job getting me the deal I wasn't expecting. He was able to work around my budget and made sure I was satisfied by getting me a great More

by Jhcrisis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Bagdasaryan
May 30, 2015

Great experience Going to Galpin Honda was really easy and convenient. They have a huge selection. I went to test drive a Honda Fit, they had every color and package t More

by cavellis
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Barry
Jun 01, 2015 -

Galpin Honda responded

We are happy to make your experience fun and engaging! Let us know if you ever need more help -- until then safe travels!

May 30, 2015

Quick and Easy Turned in an old leased car and got a new 2015 Honda Civic. Experience was quick and easy. Michael Fogelman was very helpful in explaining the full l More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fogelman
Jun 01, 2015 -

Galpin Honda responded

We're so disappointed, Chris, that you didn't feel we lived up to our standard of excellence. That isn't how we strive to operate and if you're willing we'd like to discuss this further with you. Please call or email us so that we may work together to resolve this matter to your satisfaction. If you would prefer that we contact you, please send us your contact information and we will follow up with you. We appreciate your feedback, and we hope to speak with you very soon. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2015

excellence Wow what an experience I had the best experience ever.Silas was very honest and sincere about what could be done and did not waste my time. I would gi More

by darius123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2015 -

Galpin Honda responded

We are happy to make your experience fun and engaging! We hope you enjoy your new purchase for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2015

Great service and as quick as leasing a car can be I had such a smooth process when I went in to lease my car on May 1. Michael Fogelman was my salesman and he's been very helpful with any questions I' More

by Psucat2007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
May 30, 2015

Don't Worry Be Happy:) I don't make decisions easily ever! But buying my new Honda FIT was so easy because I felt confident with the friendly honest helpful service from Sil More

by FitforLife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Liz Zamora
Jun 01, 2015 -

Galpin Honda responded

We appreciate your detailed feedback. We take pride in maintaining excellent customer relations and providing quality sales experiences. What you described is not up to this standard and we'd like to learn more about what happened. Please contact us by phone or email so that we may work together to resolve this matter to your satisfaction, or if you'd prefer that we contact you, please send us your contact information and we will follow up with you. Thanks again for sharing, and we look forward to speaking with you soon. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 29, 2015

Went to lease a civic. We went to lease a civic and our salesman Javier was very helpful and organized. I really appreciated how polite he acted. I highly recommend anyone t More

by Diana93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
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