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Galpin Honda
Mission Hills, CA
5,350 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,350 reviews
May 24, 2015
Great Service !Bryan Grajeda was a excellent Sales Consultant,He was teally patient and helpful,the service meanwhile the wait was satisfactory.Great Deals as well. !Bryan Grajeda was a excellent Sales Consultant,He was teally patient and helpful,the service meanwhile the wait was satisfactory.Great Deals as well. More
by Miry818
Employees Worked With
Liz Zamora, Carlos Rodriguez
May 22, 2015
Excellent customer service I went in looking for a Lexus and that's exactly what I drove off the lot in!! If you are looking for a car go see David Palma..patient man..he answer I went in looking for a Lexus and that's exactly what I drove off the lot in!! If you are looking for a car go see David Palma..patient man..he answered all my questions & concerns! More
by Tweety21
Employees Worked With
Liz Zamora
May 21, 2015
Galpin Honda made the impossible possible! When I came in to return my parents' Honda Accord 2012 car lease, I didn't expect to qualify for a car, let alone a car lease on my own. Since I wasn' When I came in to return my parents' Honda Accord 2012 car lease, I didn't expect to qualify for a car, let alone a car lease on my own. Since I wasn't on the lease, I didn't qualify for the buyout program; furthermore, I recently moved to Arizona and was recently employed about two months ago. As a recent college grad, I thought I didn't have the employment history nor the credit to qualify on my own but after paying back a little debt, bringing a $1500 down payment, and demonstrating the care and financial responsibility I provided for the previous lease, Honda went out of their way to make the impossible possible. Not only did I qualify on my own, I was able to take home a brand new Honda Accord 2015 LX for a lower interest rate than most first time car buyers with less than average credit scores. Even though I was sick on a raining day, they made the transition from a lease to a buy smoothly with Alexis from the lease department, Silas sales consultant, and Financial Manager Joe all working together to make this possible. I definitely feel like I am part of the Galpin Honda family. Thanks Silas for all the complimentary drinks! More
by Cris Reyes
May 19, 2015
Thank you soooo much Silas!! Thank you for all your help. My experience here was the best! I felt so welcomed and had a good positive vibe the whole time. I would definitely recom Thank you for all your help. My experience here was the best! I felt so welcomed and had a good positive vibe the whole time. I would definitely recommend people here especially with you Silas!! Once again thank you!!! More
by Yvette S.
Employees Worked With
May 19, 2015
Excellent Experience Huge shoutout to Stefan Christensen for going above and beyond to get the vehicle I was looking for. He made my first car buying experience incredibly Huge shoutout to Stefan Christensen for going above and beyond to get the vehicle I was looking for. He made my first car buying experience incredibly easy and stress free. He made sure that I was 100% satisfied with every single step of the car buying process. Definitely talk to Stefan if you're looking for a new / used car; I had such a great experience with him! In addition to Stefan's great attitude and friendliness throughout the entire car buying process, Neil Clark, my Finance Sales Associate was just as committed as Stefan to making my experience a truly enjoyable one. Thank you both for assisting me today, keep up the fantastic work! More
by prerendered
Employees Worked With
Stefan Christensen, Neil Clark
May 19, 2015
great to work with He is great to work with! Goes out of his way to make sure you are happy, I got my new vehicle and I am happy! Thanks for everything bro. He is great to work with! Goes out of his way to make sure you are happy, I got my new vehicle and I am happy! Thanks for everything bro. More
by valfodr13
Employees Worked With
Christopher Sandoval
May 18, 2015
Best first dealership experience I was looking to buy my first new car out of a dealership and was a little intimidated at the whole process but decided to go to galpin honda of a fri I was looking to buy my first new car out of a dealership and was a little intimidated at the whole process but decided to go to galpin honda of a friends recomendation. I dealt with Hugo Lopez and this guy was great very honest and i never felt pressured to make any decision they were able to answer any question that I had and really made the whole ordeal of buying a new car very easy. I would happily recommend anyone looking for a new Honda to go to Galpin Honda and ask for Hugo Lopez. More
by moreno312
May 18, 2015
Great! I went into Galpin Honda a couple of weeks ago to go over my lease options and just could not pass up the deal that Diogenes Saragoso (Gee) offered me I went into Galpin Honda a couple of weeks ago to go over my lease options and just could not pass up the deal that Diogenes Saragoso (Gee) offered me. I was a little scared because I had leased before but went in looking to purchase but everything went well! Gee sold me my 2013 Civic coupe a couple of years ago and thought I could not be happier but driving around in my 2015 Civic is so much better! He was great the first time around and even better this second time. He treats me like family and never makes me feel like I'm being pressured or rushed into anything. He goes into detail not only about the car itself but also the deal I'm looking at. Which I appreciate considering buying a car is a bigger deal than something like a pair of shoes. The weather was hot that day but he kept up with every car I asked him to look at and never complained once. Much appreciated, Gee! I wouldn't go to anyone else for my car needs. More
by ortiz627
Employees Worked With
Diogenes Saragoso
May 17, 2015
Excellent Experience I've been a regular customer of Toyota but this time we decided to go and see to buy another, so we went to Galpin Honda where Chaudry Ahmed welcomed I've been a regular customer of Toyota but this time we decided to go and see to buy another, so we went to Galpin Honda where Chaudry Ahmed welcomed us and showed couple of Honda Accord and Civic. We decided Honda Civic 2015 and he offered us a best deal and price. He was really friendly and helpful and he answered all our concerns and questions. Finally we bought Honda Civic LX, and we are happy with the Galpin Honda Customer Service and therefore we would recommend all our friends and relatives to go to Galpin Honda to see Chaudry Ahmed. More
by Anees Ayaz
Employees Worked With
Chaudry Ahmed
May 16, 2015
Lovely new Honda Crosstour I initially went to service my honda civic and came out with a beautiful new honda crosstour . Sylvia G. did an amazing job introducing me to the cros I initially went to service my honda civic and came out with a beautiful new honda crosstour . Sylvia G. did an amazing job introducing me to the crosstour and was very knowledgeable about the vehicle itself. She also did a great job in working in a great deal for me! I am more than satisfied with my experience ! Thanks Sylvia !! More
by Vsalmeron
Employees Worked With
Liz Zamora
