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Galpin Honda

Mission Hills, CA

4.9
5,350 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,350 reviews

March 09, 2015

Best possible service!!! I received the best possible service at Galpin Honda. They treat you right and made the overall experience of purchasing a car an enjoyable one. I rec More

by Cball4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gael Grob
Mar 16, 2015 -

Galpin Honda responded

Wappreciate your detailed feedback. We take pride in maintaining excellent customer relations and providing quality sales experiences. What you described is not up to this standard and we'd like to learn more about what happened. We'd appreciate the chance to help regain your trust, so if you're willing, please contact us by phone or email. Jeff Skobin Marketing Manager- Galpin Motors (818) 778-2255 jeff@galpin.com

March 08, 2015

New Car Lease My fiance and I recently leased our new Honda Civic with Galpin Honda and we couldn't be happier. We were referred specifically to Alex Tumasov, who More

by RosiePerez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Tumasov
March 08, 2015

The best salesman!!! We came to Galpin Honda to see if we could get a new car. Chaudry Ahmad was our salesman, who made it happen for us with the car that we wanted and af More

by Lucy G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
Mar 12, 2015 -

Galpin Honda responded

Lucy, thanks so much for your feedback. We're thrilled you found our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 07, 2015

I Love Galpin Honda I had a wonderful experience buying my 2015 Honda Civic EX. Chris Sandoval was such a helpful salesman! He answered all of my questions and made sure More

by missyB11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Mar 12, 2015 -

Galpin Honda responded

We are thrilled to hear of your visit to our dealership. We strive to provide our customers with excellent service in a professional and helpful manner. We greatly appreciate this feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 03, 2015

Great sales rep This is a pretty decent dealership to buy a car from. I've bought two cars from here and the price has been good. It's usually on the lower end of wha More

by Sandeepsingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ashik, Joe Mitchell
Mar 12, 2015 -

Galpin Honda responded

It's good to hear that you had such a good experience when visiting us. It's great to know you've experienced first-hand our customer service oriented dealership, and we hope you'll consider us again for it. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 02, 2015

amazing experience I would have to start off by saying that this is one of the best Galpin Honda dealers to go to. They have such a big slection to pick from and everyon More

by _itsjustnat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Tumasov
Mar 12, 2015 -

Galpin Honda responded

We are pleased to hear of your experience with members of our staff. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. We sincerely thank you for your business and hope to continue serving you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 02, 2015

Another GREAT Experince! I went back recently on 2/27/15 to see what deals can be made. The sales representative, Alex Tumasov, kept in touch with me after my first two purcha More

by RaulHilario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Tumasov
Mar 12, 2015 -

Galpin Honda responded

We are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 01, 2015

amazing experience Chris was extremely helpful, very friendly, patient and went above and beyond to make sure I was satisfied. If you're looking for a great experience p More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Mar 06, 2015 -

Galpin Honda responded

We are pleased to hear of your experience with members of our staff. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. Again, we're grateful for your glowing review of our dealership. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 01, 2015

Enrique made everything Possible!! Thank You!! After Toyota dealer refused to lease me a car even with a Co-Signer and worst of all they were offering me vehicle that I didn't even like. My dad rec More

by steffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
Mar 06, 2015 -

Galpin Honda responded

We appreciate your recommendation of our staff at the dealership. We sincerely thank you for your business and hope to continue serving you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

March 01, 2015

I am simply amazed at the wonderful customer service My whole experience at Galpin Honda was simply amazing. It couldn't have been made possible if it wasn't for the amazing assistance from the outstandi More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARY KAY
Mar 06, 2015 -

Galpin Honda responded

We appreciate your feedback. We're happy to hear you've been well taken care of by our team, and we hope you're loving your new car. We hope you enjoy your new purchase for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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