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Galpin Honda

Mission Hills, CA

4.9
5,246 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,246 reviews

September 15, 2013

Excellent service by Mr. Daniels. He took pictures of several cars I was considering even before I met him, to help me decide which one i wanted. When we met him he was friendly, thorough and very helpf More

by dawncanada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quaid Daniels
September 15, 2013

I worked with Tabitha Pennington as my Sales Person and with Ricky Pennington in Finance. Tabitha did an outstanding job finding me the exact vehicle I was looking for at a great price. She was very knowle More

by ffffff111111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Gissella Pennington and Ricky Pennington
September 14, 2013

Alexander Tumasov was very helpful and well informed about the vehicles. We test drove, compared models and finally found the One. I'm in love with my new Honda Civic with everything i wanted all for a More

by rahelehaminirad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Tumasov
September 12, 2013

I have been in a need for a fuel-efficient car after calculating the commute I am going to be making to school this coming semester! Hence what led me to find Galpin Honda. Before I made the trip out th More

by kay2144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Marton
September 11, 2013

Salesperson was awesome, except for when deal was closed. Took too long and the finance manager changed the deal. We tried to tell her but she wouldn't listen. Was about to change my mind but really wanted t More

by Joesticks81
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edison
September 09, 2013

The salesman Joe Mitchell was very polite and straightforward. He was courteous and honest with the whole process. It took me a couple days to finalize purchase, but when I did I was satisfied wi More

by ortegaomar7
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mitchell
September 09, 2013

One of the best car buying experiences ever! Dennis was very helpful and knowledgeable. The whole car buying experience took under an hour with no hassle and I got the best deal. I would definitely recomme More

by ilansaig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DENNIS TAE
September 07, 2013

Salesman Nick Gambino unlike many other experiences we've had went above and beyond for us! We left there with a car and best of all we left there with the asking price we wanted. all thanks to Nick! H More

by zialdaga5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick gambino
September 06, 2013

We are returning customers to Galpin Honda. They get an outstanding review because from the moment they saw us they approached us in a friendly welcoming manner. Showed us ALL the cars we wanted to see and More

by lmunoz82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yusuf Fuad
September 06, 2013

I have been to many dealerships in the last month, to say the least. Every dealership I visited left me feeling upset and almost taken advantage of. I'm a young woman, so it's not hard for a salesman to try More

by Sage24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe uphoff
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