Galpin Volkswagen

If you need a car and you don't want to get scammed I highly suggest that you go to Galpin Volkswagen on roscoe and Sepulveda and ask for Victor Frausto. He goes above and beyond to make sure the buyer gets the suggest that you go to Galpin Volkswagen on roscoe and Sepulveda and ask for Victor Frausto. He goes above and beyond to make sure the buyer gets the best deal possible. I was in a situation with another small dealer that was trying to scam me out of my down payment after the loan never got approved. Victor went over there laid down the law and I was able to get my down payment back and he helped me get financed for a 2012 Passat with a lower interest rate. The overall experience their couldn't be better once again if you need a vehicle go see Victor Frausto. More

Dina Leticia Flores I'm very satisfied of the service I received and happy with my new car. Also for the helping I received from Francisco Gutierrez who helped me a lot w I'm very satisfied of the service I received and happy with my new car. Also for the helping I received from Francisco Gutierrez who helped me a lot with my decision of getting a new car and explain me everything about it. More

Sherif Hamid #1 Sherif Hamid is the MAN! He will over achieve your expectations and experience! I drove 100 miles to purchase the car from him and Galpin VW after sp Sherif Hamid is the MAN! He will over achieve your expectations and experience! I drove 100 miles to purchase the car from him and Galpin VW after speaking to him over the phone. He lead me in the right direction from the start. More

Amazing! I went just to get my brother a car. After trying to get a new car from several places, there was no luck. So Yusuf Fuad, our salesman, went above & b I went just to get my brother a car. After trying to get a new car from several places, there was no luck. So Yusuf Fuad, our salesman, went above & beyond to get us what we wanted. A great & talented salesman. Thank you, Yusuf Fuad. More

Passat SEL - Lease Had a great experience with Victor. Got me the exact car I wanted at the price I wanted. He even gave my boyfriend and I free lunch while he got the Had a great experience with Victor. Got me the exact car I wanted at the price I wanted. He even gave my boyfriend and I free lunch while he got the car ready. He really did everything in his power to ensure I got the best customer care. Thank you! More

Jetta lease Best car buying/leasing experience!! I handled most of what was necessary over the phone and when I made it into the dealership, everything went very Best car buying/leasing experience!! I handled most of what was necessary over the phone and when I made it into the dealership, everything went very smoothly. Erica Trujillo and Fernando Bolanos, were amazing! No pressure and sooo helpful!! Once my lease is up, I'm definitely coming back! More

AMAZING!! very friendly. always working hard to make the customer happy! i did not think i was going to come out with such a good deal but always aiming to plea very friendly. always working hard to make the customer happy! i did not think i was going to come out with such a good deal but always aiming to please the buyer. More

Amazing! Had an amazing experience with Andrew Smith, and his manager Adam at the Volkswagen dealership. I was in and out of there real quick because I truly h Had an amazing experience with Andrew Smith, and his manager Adam at the Volkswagen dealership. I was in and out of there real quick because I truly had a great team working for me. More

I used to hate dealers until i walked into Galpin Ford/VW I went with my girlfriend to shop for her car last Saturday 8/30 and wasn't expecting much, I didn't even think we'd drive off in a new car. Delfi Pal I went with my girlfriend to shop for her car last Saturday 8/30 and wasn't expecting much, I didn't even think we'd drive off in a new car. Delfi Palma was our saleperson and she was very helpful and patient with us. We weren't sure what car we wanted yet, but she was patient and showed us the inventory at Ford and also took us next door to VW for a test drive. All the while asking if we wanted water, snacks etc...Not once did we feel pressured by her or anyone else. Delfi and Mike Schwartz the GM worked with us and were able to get us an incredible deal on a 2014 VW Passat. Then we worked with Fernando Bolanos in finance - he was very helpful, pleasant, funny! and had a great attitude. He explained everything to us in detail. The whole staff was friendly and we were always being attended to. They had free refreshments, free food, even free ice-cream for kids! ok and for me too hehe. I'm very happy with experience at Galpin Ford/VW and have already recommended family and friends. More

Best car buying experience EVER! I would like to preface this review by saying that I have not had many dealership/car buying experiences in the past. HOWEVER, I would assume that any I would like to preface this review by saying that I have not had many dealership/car buying experiences in the past. HOWEVER, I would assume that anyone who is buying or leasing a car wants it to be a pleasant experience. That is why I am writing this review and urging anyone and everyone who is looking for a car to go to Galpin! Victor Fausto helped put me in an awesome, brand spankin new 2014 VW EOS (hardtop convertible). He was not pushy at all, and worked with me to get me everything I wanted out of the deal (and car)...so much so that there was no way possible for me to have buyer's remorse afterwards. Since I was not budging on the amount I needed to make this work I was worried that we might not be able to come to an agreement, but Victor would not give up on getting me down to where I needed to be. He bought my boyfriend and me lunch, and coffee (after 6 hours of being there) and made the entire experience an incredibly satisfying and enjoyable one. I will recommend everyone I know to this dealership and will most certainly continue to do business with them in the future. And the best part is.... I LOVE MY NEW CAR! Thank you, Victor & Galpin for being awesome! More