Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ganley Buick GMC
Cleveland, OH
407 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 407 reviews
Helpful March 09, 2022
service department is fast and efficient. service adviser Erin Moher is very knowledgeable and professional and also VERY FRIENDLY! it was a pleasure to work with her! service adviser Erin Moher is very knowledgeable and professional and also VERY FRIENDLY! it was a pleasure to work with her! More
by danpalkovic
Employees Worked With
Erin moher
March 07, 2022
I have taken my Acadia in twice for service. Both times the issues were taken care of and it was returned washed. The staff are courteous and friendly. I have had nothing but positive experie Both times the issues were taken care of and it was returned washed. The staff are courteous and friendly. I have had nothing but positive experiences including the purchase. More
by Thomps55
Employees Worked With
Not sure of the name of the service writer
March 04, 2022
I made an appointment I dropped it off and an hour later they called me it was finished. Everybody in the place was very courteous and pleasant to deal with. They did an excellent job. they called me it was finished. Everybody in the place was very courteous and pleasant to deal with. They did an excellent job. More
by Dches91126me
Employees Worked With
Erin Moher
March 03, 2022
I used to love their service department, literally couldn't say enough until this last time. ABSOLUTELY THE WORST SERVICE EVER!!! Now I am stuck w close to a $1,100 rental car bill b/c this dealership couldn't say enough until this last time. ABSOLUTELY THE WORST SERVICE EVER!!! Now I am stuck w close to a $1,100 rental car bill b/c this dealership decided to stop caring about the customer. NEVER AGAIN.. NEVER!!! IM LITERALLY DISGUSTED for how I was treated this time. 😔 Shame on this dealership!! More
by cruze
Employees Worked With
No
March 01, 2022
My first service appointment with this dealer and overall, it was a very positive experience. The staff was very friendly and I was in and out in no time. overall, it was a very positive experience. The staff was very friendly and I was in and out in no time. More
by Carol A. K.
Employees Worked With
The two women in the service department. I did not get their names.
