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Ken Ganley Subaru Wickliffe
Wickliffe, OH
2,791 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,791 reviews
August 18, 2026
The service department is excellent. Customer service is very well organized, and everyone is pleasant. Transparency is superb. Customer service is very well organized, and everyone is pleasant. Transparency is superb. More
by msotoschwartz
Employees Worked With
August 17, 2026
This was an excellent experience from start to finish. The team was honest, professional, and extremely knowledgeable. Everyone was kind, helpful, and made sure all my questions were answered. They explai The team was honest, professional, and extremely knowledgeable. Everyone was kind, helpful, and made sure all my questions were answered. They explained everything clearly, and I left the dealership feeling confident in my decision. I would definitely recommend them to anyone. More
by knuge0905
August 16, 2026
Great experience with the dealership. Friendly and made the car buying process nice and easy. Friendly and made the car buying process nice and easy. More
by Mchapie
Employees Worked With
August 16, 2026
Always professional and thorough. Have grown very fond of this dealership and maintenance organization. I see the same people and the same fine service every time I have service on Have grown very fond of this dealership and maintenance organization. I see the same people and the same fine service every time I have service on our new Outback Touring XT ... perhaps the best car we have ever owned (we traded in our Lexus). Ganley Wickliffe is the best dealership I have come to know. Subaru the best auto and service. More
by tony01
Employees Worked With
Giovanni Casella
August 13, 2026
The best car buying experience in my life. Ethan was amazing and very knowledgeable, no high pressure sales. The finance team was excellent clear, concise and fair pricing. This dealership Ethan was amazing and very knowledgeable, no high pressure sales. The finance team was excellent clear, concise and fair pricing. This dealership is the BEST in its class. THANK 🌻 YOU KEN GANLEY SUBARU WICKCLIFF....AND A SPECIAL THANK YOU TO ETHAN More
by willa712
August 10, 2026
Everyone was very kind and helpful. They were not pushy and listened to what I wanted and got me the car of my dreams!! Thanks!! They were not pushy and listened to what I wanted and got me the car of my dreams!! Thanks!! More
by Reagina
August 08, 2026
Relaxed and comfortable environment. No pressure and easy experience. Matt Ferdig was our salesman, and he was the best! We have nothing negative to say about this place. After shopping No pressure and easy experience. Matt Ferdig was our salesman, and he was the best! We have nothing negative to say about this place. After shopping for a replacement car, we were tired of all the usual hassles of the dealership dynamics. This was different, and we would recommend them for your next car. THANK YOU MATT AND GANLEY. More
by Swainm68
August 08, 2026
I have had issues with address being changed lied to about having 5 tires to rotate not felling to confident in honesty about having 5 tires to rotate not felling to confident in honesty More
by Tim
Employees Worked With
August 07, 2026
We worked with Joy and she was absolutely fantastic! I would HIGHLY recommend to anyone looking for a new car! I would HIGHLY recommend to anyone looking for a new car! More
by Cpeterson04189
August 04, 2026
I bought a 2026 Crosstrek Wilderness here in February 2026 and had a minor issue with it so I took it in yesterday. I can't say enough good things about the service department. They never try to sell me 2026 and had a minor issue with it so I took it in yesterday. I can't say enough good things about the service department. They never try to sell me services I don't need (I previously had a certified 2019 Impreza from here and always came here for service till I traded it for the Crosstrek), and they communicate every step of the way. Everyone is friendly and super helpful. They had the part on hand and performed the warranty repair while I waited. And their waiting area is spacious and comfortable and well stocked with bottled water, coffee, snacks, etc. There's a Subaru dealership much closer to my home but Ganley Subaru Wickliffe is worth the extra drive! More
by ellellem60
Employees Worked With
Other Employees :
Giovanni Casella, also a very nice gentleman checked me in while I was waiting but I didn't get his name.
