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Ken Ganley Subaru Wickliffe
Wickliffe, OH
2,802 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,802 reviews
September 10, 2026
The dealership was very nice to be at. Plenty of parking for customers and the show room was very clean. When I took a test drive it was very easy to get in and out of the dealership and I Plenty of parking for customers and the show room was very clean. When I took a test drive it was very easy to get in and out of the dealership and I was not nervous driving a car I was not familiar with. General Manager was very accommodating and my sales person Sam was also. The general manager sat down with me and printed out the information on what I was purchasing with all of the items noted along with the car trade allowance. Once we agreed on everything the General Manager Roberto said he would have it delivered to me at my home. This was very appealing since I was concerned, I would not be able to drive the car from Wickcliffe to Avon Lake the first time in the car. When Sam delivered my car, he set up the homelink to open my garage and my gate to the community so I do not have to use remotes anymore. More
by rdavidson
September 10, 2026
Sam was awesome with helping me! I had not bought a car in over 14 years. Sam delivered my new car to me and made sure my Homelink was paired to my garage door and the gate to my dev I had not bought a car in over 14 years. Sam delivered my new car to me and made sure my Homelink was paired to my garage door and the gate to my development. He gave me his cell number in case I had any questions and I did for the first 3 days. I was able to text him my questions and he got back to me immediately. He was very patient with me. Thank you Sam - you were great! More
by rdavidson
Employees Worked With
September 08, 2026
It’s always a pleasure working with Ganley Subaru in Wickliffe. David was fantastic to work with as well! Wickliffe. David was fantastic to work with as well! More
by Adugs
September 08, 2026
From the salesman to the floor manager to the finance guy, every single person took their time and theated us with us kindness and respect. Made the experience amazing. guy, every single person took their time and theated us with us kindness and respect. Made the experience amazing. More
by gingerriss
September 07, 2026
Joy and Terry made buying my new car effortless. Thank you both for your patience. I appreciate you two! Thank you both for your patience. I appreciate you two! More
by barbjsoh
Employees Worked With
September 04, 2026
Logan is responsive, transparent and a straight shooter, unlike a couple other dealers i worked with. though the car i was looking at got sold before i could buy it i would undoubtably work with him again unlike a couple other dealers i worked with. though the car i was looking at got sold before i could buy it i would undoubtably work with him again in the future. More
by pleasantwalrus
Employees Worked With
August 31, 2026
Our interactions, from our first greeting through sales to financing, were low-stress and not high-pressure. Bob, our sales rep, was great to work with. Even the cashier was professional, warm, and friendl to financing, were low-stress and not high-pressure. Bob, our sales rep, was great to work with. Even the cashier was professional, warm, and friendly. More
by jhongosh
August 26, 2026
Great place for service. Easy to make appointments and good check in / check out process. Waiting room is very nice, nothing fancy -- bring your laptop, book or needlepoi Easy to make appointments and good check in / check out process. Waiting room is very nice, nothing fancy -- bring your laptop, book or needlepoint! They treat you well plus wash the car! More
by storiedesign4
Employees Worked With
August 26, 2026
Bought a new 2026 Crosstrek and the sales staff was excellent. Great service from the moment I walked in the door. Couldn't be happier with the experience. excellent. Great service from the moment I walked in the door. Couldn't be happier with the experience. More
by terencehunt
August 25, 2026
Bought a new Crosstrek Hybrid (my 4th new car purchase). Previously bought Hondas and Toyotas. This is the best dealership I’ve ever dealt with- open and very reasonable price discussions, zero hassles, no Previously bought Hondas and Toyotas. This is the best dealership I’ve ever dealt with- open and very reasonable price discussions, zero hassles, no hidden fees or surprises. I worked with Joy and she was great, very informative and super helpful. The finance manager Terry was a pleasure to deal with which is rare to say about the finance desk. I highly recommend this dealership to anyone considering a Subaru. More
by pckrier
