Joseph Russo
Joseph Russo at Ken Ganley Subaru Wickliffe

Joseph Russo

Sales Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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4.9
221 Reviews
4.9

221 Reviews

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221 Reviews of Joseph Russo

October 01, 2026

Dealership Rating
Employee Rating

I appreciate that everyone listened to my needs and gave me the help I needed on my level. More

by Lisaandfredroutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Maxson, Sam Gaskey

Oct 02, 2026

Ken Ganley Subaru Wickliffe responded

Hi Lisa and Fred! We appreciate your shout-out to our team at Ken Ganley Subaru Wickliffe! We'll see you next time!

Oct 02, 2026

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words! We're thrilled to hear that our team was able to listen and provide the support you needed. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

August 26, 2026

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Bought a new 2026 Crosstrek and the sales staff was excellent. Great service from the moment I walked in the door. Couldn't be happier with the experience. More

by terencehunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Rosenstein

Aug 26, 2026

Ken Ganley Subaru Wickliffe responded

Congratulations on your 2026 Subaru Crosstrek, Terence! We are happy to hear that the Ken Ganley Subaru Wickliffe team made your buying experience so positive. Safe travels ahead!

August 17, 2026

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This was an excellent experience from start to finish. The team was honest, professional, and extremely knowledgeable. Everyone was kind, helpful, and made sure all my questions were answered. They explai More

by knuge0905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Cristian Vasile

Aug 18, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for the glowing review! We are pleased to hear you had a seamless and pleasant experience from start to finish. Your confidence in our team means the world to us. See you next time at Ken Ganley Subaru Wickliffe! Safe travels!

Aug 22, 2026

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your positive feedback! We are thrilled to hear that you had an excellent experience with our team. We pride ourselves on our honesty, professionalism, and knowledge and we are delighted that you found us helpful and kind. Thank you for choosing us and for recommending us to others. We appreciate your support!

July 16, 2026

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Great experience overall. My salesman Brian answered every question I had and helped me make a great choice. He went out of his way to compare numbers with me and help me make More

by Mallory Buehner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2026

Ken Ganley Subaru Wickliffe responded

Mallory, thank you for sharing your fantastic feedback about Brian and our team! We’re honored to have your support and business at Ken Ganley Subaru Wickliffe. Enjoy your new car!

June 17, 2026

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Getting through the lease application and the receipt of the car was efficient and done in a manner I could understand. More

by HELENPECK102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Brian Buehner

Jun 17, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience, Helen! We are thrilled to hear that our team made the leasing process smooth and easy to understand. We appreciate your business and hope to see you again at Ken Ganley Subaru Wickliffe!

June 04, 2026

Dealership Rating
Employee Rating

Entire staff is helpful and friendly. Giovanni in Service was very helpful/informative; the new person, Bridgette, handling Love-Endore delivery was great as well. More

by SVFORSYTHE
Recommend Dealer
Yes

Other Employees Tagged: Brian Buehner, Marco DiNunzio , Giovanni in service and Bridget with Love-Encore

Jun 05, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for highlighting our helpful team at Ken Ganley Subaru Wickliffe! Giovanni, Bridgette, and the rest of the crew appreciate your feedback and hope to work with you again in the future!

May 26, 2026

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Employee Rating

The Used car manager, Francesco, was a pleasure to work with after the purchases of our car. More

by MFDIMOS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ken Eggers, Francesco Nappo

May 26, 2026

Ken Ganley Subaru Wickliffe responded

We appreciate your shoutout to Francesco at Ken Ganley Subaru Wickliffe. See you next time. Safe travels!

May 21, 2026

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Every person there is friendly and wonderful to work with. Their service department is A+ More

by AMBER.POLISENA
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 22, 2026

Ken Ganley Subaru Wickliffe responded

Amber, thank you for choosing us! We'll see you next time. Safe travels! - The Ken Ganley Subaru Wickliffe Team

May 10, 2026

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Employee Rating

Caleb is very knowledgeable and professional I most appreciate his patience every one involved with my deal made a stressful process better More

by VJENKINS61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Kabat

May 11, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for choosing Ken Ganley Subaru Wickliffe and for sharing your positive experience with Caleb and the team! We're grateful for your business and happy to hear the process was smooth.

May 20, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for the kind words, Sandra! We're so happy to hear that Caleb's expertise and patience helped make your experience with us less stressful. We truly value our customers and strive to provide the best service possible. Thanks for choosing us!

May 05, 2026

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Great team to work with! I had a more complicated situation to deal with and it was handled with the highest level of professionalism! Would highly recommend! More

by SARAHCHURNEY4
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 06, 2026

Ken Ganley Subaru Wickliffe responded

Hi Sarah! Thank you for the wonderful recommendation! We’re more than happy to assist anytime! -Ken Ganley Subaru Wickliffe

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