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Ganley Westside Imports - Service Center

4.8

330 Lifetime Service Reviews

25580 Lorain Road, North Olmsted, Ohio 44070

330 Reviews of Ganley Westside Imports - Service Center

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November 14, 2018

"Walk in service"

- GWI

Ganley Westside always gets me right in even without an appointment. They’re friendly, efficient and always willing to go the extra mile. Thanks again!

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Recommend Dealer
Yes
Employees Worked With
Craig Jones
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 07, 2018

"Friendly, Knowledgeable, Professional"

- SeaShanty2

The service has consistently been thorough and effective. I brought my 12 year old Subaru here a year ago for service & maintenance before giving that to a family member, and he has been enjoying that car complication-free for over a year. At that time I also had to get a new car, and I ended up buying a used 2013 Subaru. The saleswoman and the finance manager were highly cooperative concerning the awkwardness of my situation (registering the car to out of state since I was a recent graduate who had not updated my residency address yet). My most recent service at the dealership was no exception to previous experiences. I was able to get a major necessary repair done to my car and pick it up all in the same day, and for less cost than anticipated. Driving my car on the highway is a pleasure again thanks to the fantastic work of the Subaru service team!

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Recommend Dealer
Yes
Employees Worked With
Heather LaBay
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Torok
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sarah Klein
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Angela Schuster
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 07, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

November 06, 2018

"Service - VW"

- Bwest33

Greg and Stephanie are absolutely amazing. I go 30 Miles out of my way to have them take care of all maintenance. I have a VW in my city 2 minutes down the road and still because of the outstanding service by Greg and Stephanie and all the techs behind the senses. Keep up the great service.

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Recommend Dealer
Yes
Employees Worked With
Erin Coulter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Greg and Stephanie
Nov 06, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

November 02, 2018

"Love our Atlas"

- Talkmo

First service at 10000 miles for a total of $105 Love the fast service and a washed car At the same time Ben have a course on how to run the controls on our Atlas

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Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Will Gearhart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 02, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

November 01, 2018

"Quick, fast service"

- EEB1948

Called and got the service time I needed. When I arrived I was taken right away. the work was done in the time specified. Cashier took me right away and car was right out front.

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Recommend Dealer
Yes
Employees Worked With
Will Gearhart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 02, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

October 31, 2018

"My go-to Service departmart!"

- DCGirl

As usual, friendly, thorough service. I brought my car in for routine maintenance, so nothing complicated. Confident my car is ready for the coming winter months.

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Recommend Dealer
Yes
Employees Worked With
Not good with names—sorry I don’t remember
Nov 01, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

October 28, 2018

"Very good and fast."

- Mdborowski

When we waiting in the customer service room we were approach about a loaner rental so we could leave and come back when our car was done very convenient for us.

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Recommend Dealer
Yes
Employees Worked With
Keith Wendling
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 29, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

October 25, 2018

"Quick Response"

- Sand

I just went to have my car checked 2 days prior to my appointment. They checked and found problem and immediately fixed it. My thanks Megan and Ryan for their great response!

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Recommend Dealer
Yes
Employees Worked With
Megan, Ryan
Oct 25, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

October 24, 2018

"Professional, Knowledgeable & Efficient"

- River92

I went in to the Express desk for a quick oil change. As I didn't have an appointment, I was fit in between appointments. The Agent at the Express desk was friendly and professional. He explained the service and asked me if I'd like my car washed after the service. I was hesitant because I was on a time constraint but he assured me I would be on my way in a little over an hour and he was correct! He went over the service given my car on the check list and I was impressed he didn't try to sell me other services I knew weren't required like other places/dealers. Thank you! Everyone is always so nice! Appreciated!!

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Recommend Dealer
Yes
Employees Worked With
89 Michael Pfeiler
Oct 25, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

October 21, 2018

"Great staff!"

- Margo

Your staff members are all so polite, and they truly listen to what I say about my car. That's an important issue for me, and is an integral part of my reasons to stay with Subaru going forward. I've been blatantly dismissed by the service staff of other companies (possibly because I'm a woman) and that's incredibly frustrating. I never mind bringing my car in for service - thank you!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray and Taylor
Oct 22, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

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