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Ganley Westside Imports - Service Center

4.8

365 Lifetime Service Reviews

25580 Lorain Road, North Olmsted, Ohio 44070

365 Reviews of Ganley Westside Imports - Service Center

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January 15, 2019

"30,000 mile check up"

- Peter

Needed a 30,000 mile check up for 2015 Hyundai Sonata. Could not make it during the week. Brought the car in Saturday. Was given a loaner for the weekend. Car was inspected Monday and ready to go mon afternoon

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Recommend Dealer
Yes
Employees Worked With
Keith Wendling
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 16, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

January 14, 2019

"Came in for a quick fix"

- Amos1

Came in to have my rear plate put on. Had visited a week or so prior, and the plastic screw broke off in my car. Keith gave me his card, and I came back to have it taken care of. He also had the air pressure checked, and did a quick software update. And I got a carwash! Awesome service.

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Recommend Dealer
Yes
Employees Worked With
Keith Wendling
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 15, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

January 12, 2019

"Quality of service "

- Dealership

The personnel are always helpful and friendly. Chris Wheatley is so professional. They always make you feel important. Everyone I talk to has always been helpful. I have only had a questionable experience one time. Not sure her name but that was in September. Didn’t see her this time

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Recommend Dealer
Yes
Employees Worked With
Maryjane Wheatley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Chris Wheatley
Jan 14, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

January 11, 2019

"Greg is good"

- Freddy

Mike, Greg, Stephanie, and Jessica are the best! They always take great care of my needs, especially Greg. I only needed a top of and he provided full service.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Mike Torok
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 14, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

January 11, 2019

"wonderful experience"

- Gerry7904

I had a very pleasant experience. Everyone was very professional. The work was done in the time told to me and the person who drove me home and picked me up after the work was completed ( I forget his name) was also very pleasant.

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
aunna regas
Jan 14, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

January 10, 2019

"first oil change"

- wifescar

very good service, oil change, rotate tires and nice to have walk around inspection. service employees good at doing their jobs, no problems for customers is good news.

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Recommend Dealer
Yes
Employees Worked With
Brain Farschman
Jan 11, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

January 10, 2019

"Wow, best experience "

- docstrum

Absolutely the best service experience ever. Quick, concise and intelligent is how I would describe your service department. Great job, keep it going. Hope other dealerships make a note.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 11, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

January 04, 2019

"Always treated very well......."

- Sub4th

I've always had great experience when buying my Subaru, this one is my 4th. Tom Matthews is my salesman, have recommended him to friends who have purchased 2 cars from him. Plan to get the next car from Ganley Westside Imports.

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Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sarah Klein
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carlo Matos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 07, 2019 -

Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

January 04, 2019

"recall fix"

- jim

Fine- it took one and one half hours to complete the recall tasks and was informed immediately with any updates to the service.. Service given is what I expected.

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Recommend Dealer
Yes
Employees Worked With
No name remembered
Jan 07, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

January 02, 2019

"Five star experience, what more could I ask for?!"

- Outback2016

All employees of this Subaru Service Department seem to always give excellent immediate attention to customer needs in a very professional manner, right down to cashiers.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Will Gearhart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Welsh
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ray Korfhage, Service Consultant
Jan 02, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

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