Ken Ganley Westside Imports - Service Center
North Olmsted, OH
783 Reviews of Ken Ganley Westside Imports - Service Center
I have been to a few other VW Dealers for service and the experiences and results were not good. Ganley does a great job, the employees are friendly, and even though there have been some tricky issues in the experiences and results were not good. Ganley does a great job, the employees are friendly, and even though there have been some tricky issues in the past, they have listened, heard, and taken care of them. I really cannot say enough good things about my own, and my wife's experiences with Ganleys VW Service Department. More
Great company to do business with. Jasmine in the Service department is very friendly and helpful. Jasmine in the Service department is very friendly and helpful. More
Jasmine in the service department was very helpful and informative. I usually hate going to get my car serviced but my experience here was great. informative. I usually hate going to get my car serviced but my experience here was great. More
The service writer Mike was very helpful and took his time to explain all work needed and completed,very happy with service and and great employee Mike time to explain all work needed and completed,very happy with service and and great employee Mike More
After a lengthy process of testing my vehicle for an engine problem the dealership was able to replace my engine under the power train extended way. The service department and technicians submitted all engine problem the dealership was able to replace my engine under the power train extended way. The service department and technicians submitted all necessary information to finally have it approved. Once all parts were available they had my vehicle ready within a couple weeks. The service department supplied me with a vehicle the entire time my car was unavailable and always kept me up on what work was going on and a time frame. Always courteous and willing to answer any questions I had. More
Having my new car's complimentary oil change and check done at Ken Ganley Hyundai was the best experience I've had among all my previous Hyundai dealership experiences. done at Ken Ganley Hyundai was the best experience I've had among all my previous Hyundai dealership experiences. More
Hi David, this is Mickayla at Ken Ganley Westside Volkswagen. You can text me anytime at this number during your service visit. Prefer to call? (855) 734-0054 Reply STOP to opt out. May 03, 2023, 06: Volkswagen. You can text me anytime at this number during your service visit. Prefer to call? (855) 734-0054 Reply STOP to opt out. May 03, 2023, 06:04 PM However, both service representatives were kind and helped to resolve my situation for which I am grateful! I did not rate 5 because my car was not ready when promised; otherwise all is good More
It was great experience, and very welcoming, everyone was friendly especially Jasmine Nowakowski. Thanks, will return! friendly especially Jasmine Nowakowski. Thanks, will return! More
From the time I drove into customer service area and was greeted by someone I felt like they did what I expect. I felt welcomed and they treated like a customer should be treated. greeted by someone I felt like they did what I expect. I felt welcomed and they treated like a customer should be treated. More