Back

Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.8
783 Reviews

783 Reviews of Ken Ganley Westside Imports - Service Center

Sort by
July 20, 2023

I have been to a few other VW Dealers for service and the experiences and results were not good. Ganley does a great job, the employees are friendly, and even though there have been some tricky issues in the More

by russt138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pergl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Mathews
Jul 26, 2023 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ken Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ken Ganley Westside Volkswagen

Jul 27, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 18, 2023

Great company to do business with. Jasmine in the Service department is very friendly and helpful. More

by mattn2822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Carnegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ken Ganley Westside Imports. We are so glad to hear you were treated well by Jasmine and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to seeing you for your next service! -Ken Ganley Westside Subaru

July 18, 2023

Jasmine in the service department was very helpful and informative. I usually hate going to get my car serviced but my experience here was great. More

by vherak05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Ken Ganley Westside Imports responded

Thank you for your 5 star review!

June 28, 2023

The service writer Mike was very helpful and took his time to explain all work needed and completed,very happy with service and and great employee Mike More

by Gpaskert
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel, Mike Proffitt
Jun 29, 2023 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ken Ganley Westside Hyundai. We are so glad to hear you were treated well by Mike and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to seeing you for your next service! -Ken Ganley Hyundai North Olmsted

Jun 30, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai North Olmsted. Feel free to reach out to us if you need anything. Have a wonderful day.

June 20, 2023

After a lengthy process of testing my vehicle for an engine problem the dealership was able to replace my engine under the power train extended way. The service department and technicians submitted all More

by mariawolfe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
Jun 23, 2023 -

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2023

Having my new car's complimentary oil change and check done at Ken Ganley Hyundai was the best experience I've had among all my previous Hyundai dealership experiences. More

by Daniel Joh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
Jun 08, 2023 -

Ken Ganley Westside Imports responded

Daniel, Thank you for bringing your vehicle to Ken Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ken Ganley Hyundai

May 19, 2023

Great customer service and friendly I don't have time. Sorry I am done now, thanks More

by CSCOTTKOHLER@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Matt
May 19, 2023 -

Ken Ganley Westside Imports responded

Thank you for the high star rating! We hope to see you soon! -Ken Ganley Westside Imports

May 23, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2023

Hi David, this is Mickayla at Ken Ganley Westside Volkswagen. You can text me anytime at this number during your service visit. Prefer to call? (855) 734-0054 Reply STOP to opt out. May 03, 2023, 06: More

by DGBCL3@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Nowakowski
May 16, 2023 -

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 17, 2023 -

Ken Ganley Westside Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2023

It was great experience, and very welcoming, everyone was friendly especially Jasmine Nowakowski. Thanks, will return! More

by Taniesha_martin84@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Nowakowski
May 15, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! We look forward to your next visit! Take care!

May 11, 2023

From the time I drove into customer service area and was greeted by someone I felt like they did what I expect. I felt welcomed and they treated like a customer should be treated. More

by Rudy4577@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Aunna
May 12, 2023 -

Ken Ganley Westside Imports responded

Thank you for choosing Ken Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your kind review, and look forward to seeing you again during a future visit. -Ken Ganley Westside Imports

May 12, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

2
...