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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,336 Reviews

1,336 Reviews of Ken Ganley Nissan Mayfield - Service Center

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April 25, 2024

My appointment was at 10:00 I never got out of there until 2:00 I didn't think it would take that long for my brakes to be replaced that's the only problem I had otherwise everything else was okay More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Korey Kainec
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Professional and courteous customer service given by all. I would come back for future service. More

by WHEEZE525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2024

K G nissan, very friendly and helpfull, Matt Kane explained every thing to my satisfaction, would recomend. More

by JD1047
Recommend Dealer
Yes
Employees Worked With
Matt Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. Thanks for the recommendation, and have an amazing day!

April 16, 2024

I was taken care of promptly and efficiently. Great service and good price. No complaints More

by WHEEZE525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

April 12, 2024

I love this dealership. They are fast, friendly, and efficient. Also they aren’t out to upsale you. And as long as the car wash is working they wash my car lol. More

by ANTONIODGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 11, 2024

Excellent service and a friendly atmosphere made this visit enjoyable and easy, thank you all. More

by MIKEUVA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 10, 2024

Overall experience with Ganley was great , I actually went in for service and came out with an updated Rogue , the process was easy Steve Hohs walked me through everything step by step and boom I walked More

by SHABRINALEVETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 10, 2024

I need technian to thoroughly inspect all service points on my vehicle. December appointment coolant check was missed! In March coolant was empty causing vehicle to ALL MOST OVER HEAT. More

by APITTS1487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Korey Kainec
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Ken Ganley Nissan Mayfield responded

Someone from our staff will be reaching out to you in the very near future.

April 10, 2024

Brent provides excellent service and Mike Witczak is exceptional. I bring all my autos to Mike. Darlene provides a superb check out experience More

by BBENJAMIN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Korey Kainec
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene is five stars
Apr 12, 2024 -

Ken Ganley Nissan Mayfield responded

Bbenjamin68, we are so pleased you enjoyed your visit to Ken Ganley Nissan Mayfield!

April 09, 2024

The experience was great they got me in and out quickly. Friendly people and nice environment. More

by DARLENEWHITE1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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