Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,524 reviews
Excellent Service. Friendly. When they tell me a time the car will be finished. They are on time. I would recommend Georgetown Motors to anyone who owns a Jeep. car will be finished. They are on time. I would recommend Georgetown Motors to anyone who owns a Jeep. More
Great experience. I didn't purchase my Jeep here but if service is any indication how the sales side of the business is run I will be back for my next purchase. I intend for Keith and Georgetown Jeep to k service is any indication how the sales side of the business is run I will be back for my next purchase. I intend for Keith and Georgetown Jeep to keep my Jeep in top shape for years to come. A welcomed relief compared to many experiences we've all had at other dealerships. Highly recommended. Thank you, Josh More
Prompt service, courteous personnel, clean, pleasant waiting area. Definitely appreciate the shuttle service when needed. Have dealt with Georgetown for many years and have always found it to be a posi waiting area. Definitely appreciate the shuttle service when needed. Have dealt with Georgetown for many years and have always found it to be a positive experience. More
If you are looking for a quality used car, make sure to visit this dealership and ask for Mark Ballaro. I went to three other dealerships before buying my 2007 Jeep from Mark. The first place I visited e visit this dealership and ask for Mark Ballaro. I went to three other dealerships before buying my 2007 Jeep from Mark. The first place I visited employed a salesperson who spent a lot of time talking before "hearing" my buying criteria. This was somewhat surprising since I bought my last car there ... so he blew the chance to retain me as a customer. The second place had a prestigous name but their product fell short (and I don't think their service department had spent the money or time servicing the car I drove before it appeared on the lot). The third place was much better but didn't have a used car which met my criteria. This dealership is fortunate to have Mark. He is a people-person who listens and responds to questions. He knew his car inventory and was familiar with the car he sold me. He was accommodating when I asked for an opportunity to bring the car to a mechanic I personally trust. The few things that were discovered were immediately fixed. When it was time to sign the papers with the business manager, I felt he spoke a little too fast for my taste; things felt better after I asked him to slow down. As I reflect on my experience, it was unfortunate the service organization was not accessible. I wanted to understand the maintenance requirements with the first year of ownership and that part of the sales experience was unnecessarily laborious because the protocol is for the salesman to be the go-between. I had the uncomfortable impression the service department might be too profit-driven. In summary, I would give Mark an A+, the business manager a B and I hope management will seriously consider involving the service department in the sales process when the customer wants specific information from them. More
I gave this dealership a great rating because of Jennifer Saunders. After my Jeep broke down and the tow truck was late Jennifer kept the service dept. open after hours and waited for my arrival. She also ha Saunders. After my Jeep broke down and the tow truck was late Jennifer kept the service dept. open after hours and waited for my arrival. She also had a rental car waiting for me. Great Service. Thanks Jennifer. More
Pleasant service adviser who sincerely advises the right things about your car to keep it running and arranges for drop and pick up. Kirk who gave me a ride also found of pleasing personality. Will keep c things about your car to keep it running and arranges for drop and pick up. Kirk who gave me a ride also found of pleasing personality. Will keep coming to this dealership to keep my car in great condition. Overall I am happy with this dealer for service, will grant 5 stars. More
Jennifer was awesome. Very helpful in terms of telling me what would be done to my Jeep . She called to give me an update regarding the work and to tell me when to expect the work to be completed. She w me what would be done to my Jeep . She called to give me an update regarding the work and to tell me when to expect the work to be completed. She was spot on. Hassle free experience. More
I have been a Georgetown customer for a couple years and Ramon Pinon is who I always look for helping me. He is always so friendly and helpful whenever I have to bring my car in for servicing. Ramon Pinon is who I always look for helping me. He is always so friendly and helpful whenever I have to bring my car in for servicing. More
Keith is awesome! He is always so friendly whenever I have to bring my car in for servicing. I just brought my car in for its 90k servicing. After the mechanics had looked at the car, Keith called to e have to bring my car in for servicing. I just brought my car in for its 90k servicing. After the mechanics had looked at the car, Keith called to explain what needed to be done, and pointed out a problem that I had forgotten to mention when I dropped the car off. He is also very understanding when it comes to cost. I had been out of work for 2.5 years and Keith was/is very conscience of that fact. I would highly recommend the service dept at Georgetown Dodge because of Keith. He is one of the good guys - there should be more like him. More