Garavel Chrysler Jeep Dodge Ram - Service Center

Friendly Service Just a short review to express just how helpful, and prompt the service was at this dealership. Everyone who work's there, is very friendly and treat Just a short review to express just how helpful, and prompt the service was at this dealership. Everyone who work's there, is very friendly and treats you like you've been there a lot, no offense, but I don't want to be there a lot, which proves that they have done a good job on my Jeep. More

great overall experience Michelle was great in working with me to explain the problem and make sure i understood what needed to be done, no one had ever brought me into the g Michelle was great in working with me to explain the problem and make sure i understood what needed to be done, no one had ever brought me into the garage to show me the actual issue before and i appreciated that as well as how quickly she was able to get the needed part to the service center for the repair. Kirk was the man - he dropped me at home when i needed a ride and even picked me up the next day to get my car back.... his customer service skills are great and just an all around good guy. More

I called the dealership and spoke to Nick. He said he could help and to come right over. Michelle helped me checkin my car and coordinated the service of my vehicle. This team was professional and very h could help and to come right over. Michelle helped me checkin my car and coordinated the service of my vehicle. This team was professional and very helpful. They diagnosed my problem and had the part brought in and fixed my vehicle the next morning. The service I received from Garavel was of the highest quality. Thank you for your excellent customer service. More

They fixed my Jeep, on time and at the quoted price. All of the employees were friendly and courteous. They even pulled my car up for me when I picked it up!!! of the employees were friendly and courteous. They even pulled my car up for me when I picked it up!!! More

Nic went above and beyond during my oil change, by helping get a dent popped out of my plastic bumper, and looking for my misplaced cell in my jeep while it was in the bay. Really appreciate the smile helping get a dent popped out of my plastic bumper, and looking for my misplaced cell in my jeep while it was in the bay. Really appreciate the smiles on everyones faces as well - so often these days customer service employees don't have a good attitude, so its a pleasure to pop into Garavel and know that I'll be greeted with a team that genuinely seems happy to be working. More

As soon as I walked through the door I was greeted immediately with a friendly face and Mr. Zarembski took care of all my necessary needs without over charging me like other dealerships have done in t immediately with a friendly face and Mr. Zarembski took care of all my necessary needs without over charging me like other dealerships have done in the past. Because of his attentiveness and prompt service with my vehicle and explained things in a way for me to understand I have recommended my friends and family to use Chrysler Jeep Dodge Ram and they too have been satisfied with their service. I have used this dealership for the last 2 years and plan on staying with them as I have had great service each and every time. Jamie Fiordelisi More

Nick was very helpful and knowledgeable. He was very personable and demonstrated a high level of energy and customer service. He was in the middle of something but dropped everything to help me. personable and demonstrated a high level of energy and customer service. He was in the middle of something but dropped everything to help me. More

Keith and the team did a great job. Got me in and out Keith and the team did a great job. Got me in and out and fixed issue. Had some issues with fuel injection system which almost left me stranded V Keith and the team did a great job. Got me in and out and fixed issue. Had some issues with fuel injection system which almost left me stranded Very professional More

I was so happy to find a dealership that had an express service where I could just come in to get my oil changed-little did I know that my car also needed to be updated for a recall Jeep issued a little wh service where I could just come in to get my oil changed-little did I know that my car also needed to be updated for a recall Jeep issued a little while before I visited. Admittedly, I had to wait an hour and forty minutes for the system update to load properly, which made me a little more than frustrated, but that was Jeep's fault, not the staff's (I'm looking at you, Jeep internal systems). The staff at Garavel were courteous, on point, and always willing to assist me throughout my visit, far more so than I would have expected from a car dealership. In particular, Keith and Nick were polite and attentive to the fact that I had waited so long for my car to get fixed. Throughout the wait, I experienced perhaps some of the highest levels of professionalism I've encountered while in a car dealership. They were patient and took control of their staff to make sure my car was serviced in the fastest time possible. Aside from the central computer issues (which I should stress were NOT the fault of the staff) I had an overall pleasant experience. More

In August of 2013, my boyfriend bought me my very first brand new car, a 2014 Jeep Grand Cherokee, from a Jeep dealer in Yonkers. We had an issue with the car since the day it was purchased in that the c brand new car, a 2014 Jeep Grand Cherokee, from a Jeep dealer in Yonkers. We had an issue with the car since the day it was purchased in that the check engine light was always on. Multiple trips to the Yonkers service center were unproductive and the problem was never fixed. Frustrated, disappointed and at the point of taking legal action, we decided to try Garavel because of the reviews received on dealer rater. So we traveled all the way from Westchester to CT. After a few trips to CT, thanks to a determined mechanic and a dynamic Greg Cantandella it appears the problem was fixed! Everyone was friendly, accommodating and courteous. Most importantly, they were determined to find the problem and fix it and ultimately make me happy...and that they did. Thank you. More