Garavel Chrysler Jeep Dodge Ram - Service Center

I have been going to the dealership for years and have purchased three vehicles from them. They are always very accommodating around my schedule when i need service. They make you feel like family-they g purchased three vehicles from them. They are always very accommodating around my schedule when i need service. They make you feel like family-they go way beyond the call of duty. thank you More

My Jeep had check engine light on and was shaking. I was coming in for an oil change and to check the problem. This is my 2nd Wrangler and I have never had any serious issues with the vehicle. I take good coming in for an oil change and to check the problem. This is my 2nd Wrangler and I have never had any serious issues with the vehicle. I take good care of it and keep up with recommended maintenance. Unfortunately, this time the problem was fairly serious. After diagnosing the problem, Keith called me over to the desk to explain. He not only did a very good job detailing the issue but also gave me the pros and cons for not doing the recommended service. I have been to Garavel many times and usually have Keith as my service advisor. I always find him to be fair, honest, hard working and realistic. I don't get the sense that I am being oversold on service like alot of service departments try to do. Garavel is definitely higher in price than most other local places I could go to but after my recent experience with a competitor (Valvoline - I went there last time to change a bunch of fluids), I think you pay for what you get. More

Keith Zarembski was EXTREMELY helpful. Kept me updated on the status of my vehicle by calling me in a timely manner. Nick Collins was the actual associate that worked on my car. He fixed the issue with my ca the status of my vehicle by calling me in a timely manner. Nick Collins was the actual associate that worked on my car. He fixed the issue with my car that I brought it in for. I used to go to the Greenwich, CT office but will NEVER go back again, the friendliness of the Norwalk, CT staff was UNBELIEVEABLE! I only went to the Greenwich office because of the location (more convenient). More

I am a commuter who brought in my Subaru for brake pads and getting the rotors turned based on the milage on my car (brought my Subaru here based on previous JEEP work I had done here and was completely sa and getting the rotors turned based on the milage on my car (brought my Subaru here based on previous JEEP work I had done here and was completely satisfied). After less than 20 minutes Keith came back out and told me nothing was needed based on the amount of pad material left for now. After living in 5 states in the past 20 years, I have been to few service departments in my life where I would trust them to come back and say nothing needs to be done. Keith was friendly and courteous even though there was a line on a Saturday morning he in no way made me feel like I wasn't important and took the time he needed with each customer. The service waiting room is fully stocked with water and coffee, and the restrooms was cleaned. I can and will come to Garavel for anything I need done to any car in the future. More

Walked in for an oil change. Nick greeted me with a smile and asked me politely what i needed done. Then after the oil change was done he explained to the diagnostic report. Gave me back my key and I was on and asked me politely what i needed done. Then after the oil change was done he explained to the diagnostic report. Gave me back my key and I was on my way under a thirty minuets. More

Hi,my heat stopped working on my 3 yr. old truck today,( it was 14 degrees). so i walked into Garavel auto group and happened to get Mr. Zarembski. I talked to him about my truck and he got right on it.He h it was 14 degrees). so i walked into Garavel auto group and happened to get Mr. Zarembski. I talked to him about my truck and he got right on it.He had it diagnosed and fixed while I had a free cup of coffee.All in about an hour.The service department was very friendly you can even watch T.V. have a bagel or muffin or a drink all for free while you wait. Now that's service! Thank you to all at Garavel autogroup, especially Keith Zarembski Thanks again Charles Cannella P.S. I will recommend Garavel Autogroup to everyone I know...The BEST!!! More

Keith worked with me, and knew I have a limited income. He kept his word and had my car ready before noon today. Only two of three parts actually needed to be replaced, and its his honesty and integrity th He kept his word and had my car ready before noon today. Only two of three parts actually needed to be replaced, and its his honesty and integrity that will keep me returning to Garavel! ;) More

On our way from New York to Vermont with our brand new Dodge Ram truck the radio & blue tooth suddenly stopped working. We located Garavel Dodge in Norwalk, Ct. figuring we would just stop in to see if w Dodge Ram truck the radio & blue tooth suddenly stopped working. We located Garavel Dodge in Norwalk, Ct. figuring we would just stop in to see if we had inadvertently hit a button or something never expecting they would take care of us immediately. But that is exactly what they did. When they came out and were not able to operate it either - they immediately took us in and worked on the problem. The computer called for reprogramming so they did what was necessary to reprogram successfully and get us back on the road within 45 minutes - all with a smile! And we didn't even buy our truck there! Thank you Michelle & Garavel Dodge! More

I always get excellent service from this dealership, they will work with you on a fair price for services provided and complete their work in a tim ely fashion. will work with you on a fair price for services provided and complete their work in a tim ely fashion. More

I've been going to Garavel for over four years now and the service department continues to be one of the best around. I worked with Michelle Johnson this go around and it will maybe sound very much li and the service department continues to be one of the best around. I worked with Michelle Johnson this go around and it will maybe sound very much like my other review, but the high standard in the service department stays true. They keep you in the loop during the extent of your service period. Whether it's a routine maintenance or an out of the blue issue that needs attending to, the staff remain very fair and honest in their opinions on what you should get done or what can possibly be held off. I'm very comfortable with their recommendations (and that is because they explain WHY you need to get unknown issues dealt with). I'll continue to recommend Garavel to anyone looking to purchase a vehicle. It was a big contributor in my brother purchasing his new vehicle from them. More