Garavel Subaru - Service Center

Wonderful Service Experience I've had to bring in my vehicle several times over the past month, which has been frustrating. Although the staff was very helpful, I can honestly say I've had to bring in my vehicle several times over the past month, which has been frustrating. Although the staff was very helpful, I can honestly say that Darlene Miller made the experience so much easier! She has been so courteous and professional, and went out of her way for me and my family every single time! I never had to wait for an answer, she contacted me every step of the way. Thank you Darlene! She is the number one reason for my 5-star review! More

Not the old disorganized dealership of 2015/2016!! All new employees, really helpful. I had an emergency, walked in without an appointment, and was taken care of regardless. THANKS EVERYONE! I will All new employees, really helpful. I had an emergency, walked in without an appointment, and was taken care of regardless. THANKS EVERYONE! I will be back for service on my CrossTrek. More

Not sure what this means! I bought my car used in 2013 and have been dealing with Rich Morel every since. I have always had a great experience. I find Rich to be helpful, car I bought my car used in 2013 and have been dealing with Rich Morel every since. I have always had a great experience. I find Rich to be helpful, caring and honest. That is the main reason why I keep coming back. I feel very confident that they have my best interest at heart. Keep up the great work and I look forward to one day upgrading my vehicle. Thanks again, Linda Chetta More

Great Everything was great from the first phone call till the car was ready. Everyone was so professional, friendly and supportive. The waiting room was al Everything was great from the first phone call till the car was ready. Everyone was so professional, friendly and supportive. The waiting room was also very nice. More

Excellent Service Every visit to the service department is painless. Danny and Rodrigo always make sure I am out as quickly as possibly when I wait for service and the Every visit to the service department is painless. Danny and Rodrigo always make sure I am out as quickly as possibly when I wait for service and the work is always done right. Thanks Guys! More

Service Great overall experience! Wait time was great - service done within 1.5 hours. I was also able to address other issues that were not planned and prio Great overall experience! Wait time was great - service done within 1.5 hours. I was also able to address other issues that were not planned and prioritize what needed to be done immediately and what I could address at a later time. More

Excellent experience. My experience has been excellent. Everyone was really friendly, the service was accomplished ahead of time, and the work was great. I plan to be buyin My experience has been excellent. Everyone was really friendly, the service was accomplished ahead of time, and the work was great. I plan to be buying Subaru's from Miles Shapiro until I'm 103 years old. More

Great customer service When I called to report that the air conditioning was not working on my 2017 Forester and the weather forecast was for temperatures in the 95-100 rang When I called to report that the air conditioning was not working on my 2017 Forester and the weather forecast was for temperatures in the 95-100 range, Victor found a way that I could bring my car in the next day. Everyone in the service department, from the greeter to Victor was extremely welcoming and helpful. It turned out there was a leak in the system that had caused the freon to leak out. It was fixed under warranty. While they were at it, they also changed the clock to daylight savings time, laughingly telling me that even a person with three college degrees often can't figure out how to do it. More

Super Service Rich Morel in Service is the most pleasant and accommodating person I have ever had the pleasure of dealing with at a dealership. I was getting the a Rich Morel in Service is the most pleasant and accommodating person I have ever had the pleasure of dealing with at a dealership. I was getting the a/c fixed for my sister’s Subaru Forrester who lives out of state and had left the car with me while she was away on business. Rich gave me an appt the next day, changed the time when I had to do so, and was just so very nice. He should be commended for his acumen in customer relations. More

Went for first service on a new vehicle I had an 8 AM appointment and waited for the car. It was done quickly, courteously and on time. Service advisor answered all my questions. I had an 8 AM appointment and waited for the car. It was done quickly, courteously and on time. Service advisor answered all my questions. More