Garavel Subaru - Service Center

Best Subaru dealership I have dealt with since my first Subaru in 1999 (the year of the 30th anniversary of Subaru in the USA). 3 Subarus later, I've visited dealerships in I have dealt with since my first Subaru in 1999 (the year of the 30th anniversary of Subaru in the USA). 3 Subarus later, I've visited dealerships in the Bridgeport, CT area, Stamford, CT area, Charlotte, NC area, and Memphis, TN area. This Norwalk, CT dealership had the best reception, best advisor I dealt with (full explanations, patience, flexibility, etc.), nice online scheduling, great waiting area where I could work, and trustworthy work by their technicians. Bravo! More

Prepared and ready and expeditiois also comfort while waitin Very good. Organized well. Nice waiting area and the staff was ready for me and helpful from arrival to completion. A little noisy at times but was Very good. Organized well. Nice waiting area and the staff was ready for me and helpful from arrival to completion. A little noisy at times but was under construction or repair. More

Polite and efficient. The service went quickly and all staff members were attentive and polite. New window shield wiper rubber replacements were needed. I decided I would The service went quickly and all staff members were attentive and polite. New window shield wiper rubber replacements were needed. I decided I would get them on my own, but as I was checking out, an observant staff member discovered that they could be covered under my warranty. That was a great bonus. More

Professional, Quality Subaru service Consistent quality service we've received on each of the seven Subaru cars we have purchased to date. A total of seven cars to date, including Outback Consistent quality service we've received on each of the seven Subaru cars we have purchased to date. A total of seven cars to date, including Outbacks, Legacy and Imprezza. Our experience with the Service Department, has been consistently postive. From the moment we make our appointment to after when we pickup our car. We appreciate there focus on the details and that they explain the details of each service. We have own other cars from other companies, don't ever recall receiving the consistency that we have gotten from Gravel Subaru. More

Excellent customer service and automotive service for many y I have bought several Subaru sedans from Garavel Subaru and have consistently found both sales and service support to be honest and tailored to my ne I have bought several Subaru sedans from Garavel Subaru and have consistently found both sales and service support to be honest and tailored to my needs. They have even told me when I do not need a service about which I've inquired. More

Exceptional Customer Service Good afternoon Gary Garavel and Team! You guys run an exceptional business ... a) In Sales with Gary B who I leased from 2 1/2 years ago! I will be Good afternoon Gary Garavel and Team! You guys run an exceptional business ... a) In Sales with Gary B who I leased from 2 1/2 years ago! I will be back! b) With Tony, Joseph and Service staff. The good news is I don't normally see you guys except for regular service. However I have stopped in 2 times in the last 2 weeks for service. Simple things: a) reconnect car phone; b) tire light - slow leak. Short story - Manager Tony was out there and engaging and Joseph listened intently and resolved all immediately. I stopped in to see our salesman Gary and he 'bought me" a bagel and hot chocolate. It doesn't get any better. Please feel free to contact me for any further details. Thank You! Happy Merry Happy! Sincerely, Joe PS Side note to Gary Garavel - All above is said with no strings attached. We have a locally based Community Outreach Organization 501(c)(3) we could not contact you with this year. Maybe you'll consider 2018! More

Helpful. Quick response from service. Strong post-purchase Team really stands behind their sales. Had a wheel nut issue. Resolved immediately and sent me on my way. Thank you, Jason, Miles and team! Team really stands behind their sales. Had a wheel nut issue. Resolved immediately and sent me on my way. Thank you, Jason, Miles and team! More

Excellent service department. Very helpful service department. Understood that the problem was covered by warranty, and fixed it right away. Service was much better than at other a Very helpful service department. Understood that the problem was covered by warranty, and fixed it right away. Service was much better than at other area dealerships. More

Great service Wish survey were shorter Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx I don’t have time to fill this section out during the holidays and it has a 25 word minimu Wish survey were shorter Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx I don’t have time to fill this section out during the holidays and it has a 25 word minimum More

Excellent customer service I was very happy with the service. The service department identified the problem and promptly fixed it. Also it was very easy to schedule an appointme I was very happy with the service. The service department identified the problem and promptly fixed it. Also it was very easy to schedule an appointment. More