
Garber Automotive Porsche Audi
Rochester, NY
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755 Reviews of Garber Automotive Porsche Audi
CPO 2014 Audi S4 I was thoroughly impressed with the attention to detail and professionalism with my salesperson, Lidia Grasso. It seemed that she put as much time an I was thoroughly impressed with the attention to detail and professionalism with my salesperson, Lidia Grasso. It seemed that she put as much time and effort into providing me information on a pre-owned vehicle as she would a new more expensive vehicle. I am extremely happy and comfortable with me purchase because of her. More
Wonderful experience all around My wonderful experience started the moment I first walked into the Audi dealership and was immediately welcomed by Lidia. She was friendly, knowledg My wonderful experience started the moment I first walked into the Audi dealership and was immediately welcomed by Lidia. She was friendly, knowledgeable, and professional throughout the whole process. Rich was extremely helpful in explaining the pricing to us and Ali was patient and thorough in explaining all the features of my 2018 Q5. I have already recommended to friends and family Audi of Rochester and will continue to do so. More
Audi Service The staff upon drop off were friendly and accommodating. Staff was honest bout the work that was needed, which at service centers can often be somewha The staff upon drop off were friendly and accommodating. Staff was honest bout the work that was needed, which at service centers can often be somewhat lacking. More
Different I have never had a luxury vehicle before so this entire experience was unexpected, it was a great experience and just confirms how special owning an A I have never had a luxury vehicle before so this entire experience was unexpected, it was a great experience and just confirms how special owning an Audi is. More
Exemplary Certified Sales Representative I had the pleasure of meeting and working with Lidia Grasso At Garber Automotive while shopping for used Audis. She was very professional and knowled I had the pleasure of meeting and working with Lidia Grasso At Garber Automotive while shopping for used Audis. She was very professional and knowledgeable about the Audi line up. She was attentive to detail and answered all of my questions. It is refreshing to meet someone in sales that comes across as genuine and authentic, representing a brand they believe in, and at the same time focusing on what the customer's desired goals are. I highly recommend Lidia as someone you can trust and rely upon when considering an Audi purchase. More
Under promises and over delivers, very knowledgeable. Dave our sale man went the extra mile in setting up the car and even worked with two outside vendors so that I could have my car ready the way I wante Dave our sale man went the extra mile in setting up the car and even worked with two outside vendors so that I could have my car ready the way I wanted when we picked it up. David knows a lot about his cars and is a very pleasant person to buy a car from. Good consultive knowledge about the options and the high level of tech on the car without the pushiness that you can get at many dealerships. More
CPO S4 - good experience, no surprises This is a well-above average car salesperson and solid dealership. Organized, diligent, professional, but never pushy. He took the time to make This is a well-above average car salesperson and solid dealership. Organized, diligent, professional, but never pushy. He took the time to make sure I was comfortable, and I felt confident enough to make my first remote/interstate purchase of a vehicle. Even with CPO covering major mechanical issues, there is a level of trust that must be established to make this large a purchase remotely. David McAloose took the time and was above-board. Also, when the paperwork came, there were no BS fees or add-on's, it showed the price we agreed on in principle, with only the fees and tax that had been discussed and agreed upon. Lately, I have been pretty disappointed in luxury car buying experiences that seem to be going the way of all the bad stereotypes. This dealership restored my faith a bit... More
The staff I want to thank these people for getting me into a more suitable car from a recent mistake that I made. Rich Ferrari made this happen along with Teres I want to thank these people for getting me into a more suitable car from a recent mistake that I made. Rich Ferrari made this happen along with Teresa and tony. Very polite people. Also Ali was super cool and knowledgeable about these cars, we had a great laugh. Thank you to all at the Audi dealership. Oh I also wanna mention Stacey Shuryn, she had such a great attitude, very pleasant to be around. A+ More
A Stellar Experience As always, a stellar experience from beginning to end. Excellent customer service by extremely helpful, informative, experienced, and down to earth sp As always, a stellar experience from beginning to end. Excellent customer service by extremely helpful, informative, experienced, and down to earth specialists. David McAloose went above and beyond expectations in helping me select the perfect vehicle with a phenomenal deal. Having been an Audi client with Garber for a while, the new showroom is stunning and the service department is always on their game with anything you need. I can not recommend Garber enough for anyone in the market for a new vehicle. More
Professional, Courteous Service and Personel This was my 10000 mile maintenance service on my Q7. Provided a loaner and my entire service was complete in three hours! Erin at the service desk wa This was my 10000 mile maintenance service on my Q7. Provided a loaner and my entire service was complete in three hours! Erin at the service desk was helpful and quickly took care of logging me in and getting me on my way, I have been very happy with my Audi experience! More