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Garber Automotive Porsche Audi

Rochester, NY

4.9
755 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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755 Reviews of Garber Automotive Porsche Audi

July 29, 2017

Friendly, professional staff!! I have had my Audi A3 serviced here exclusively. Everyone I've interacted with has been friendly, accommodating, and above all, professional to the nt More

by mamie27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelle Hetrick, Carmen Quatro, Zach Burke, Mike Swain
Aug 02, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle services. We value your business as our customer and are happy to read that we continue to provide a high level of customer service with each visit. Kevin I Parker, General Manager/Managing Partner

July 27, 2017

inspection I spoke with the tech and he answered all my questions in a very professional and friendly manner. I asked him to check a few other items which he did More

by paul1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael D'Accursio
Jul 27, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Garber Porsche Audi for your recent vehicle service. We are glad the experience went well. Kevin I Parker, General Manager/Managing Partner

July 18, 2017

Defective Catalytic Converter My rating would have been higher, but I had to bring it in twice in 3 days for the same issue. The problem was identified the 2nd time and Garber Tech More

by LD Salon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
L David Soldi
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester. I am sorry you had to come in twice for the issue but glad we were able to fix it. Thank you for sharing your experience with others. Again we apologize for any inconvenience but thank you for choosing Audi Rochester. Kevin I Parker, General Manager/Managing Partner

July 18, 2017

very positive Always responsive, attentive to detail, you don't have to wait a long time, no issues everyone is personable friendly and cares about doing their job More

by macanLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike?
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche and Audi Rochester for your recent vehicle needs. We are glad everything went well with your service visit. Thank you for sharing your experience. Kevin I Parker, General Manager/Managing Partner

July 17, 2017

All positive, no issues whatsoever. No surprises. Work was completed in a timely fashion and I was on my way as promised. Initial impression is key, it's a pleasure dealing with a clean More

by CHRISTOPHER L PECORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul A'Ries
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche and Audi Rochester for your recent service visit. We are happy to read everything went well. Thank you for your business. Kevin I Parker, General Manager/Managing Partner

July 17, 2017

New Car the implementation process was flawless. Walked through entire features of the Macan. Am pleased with my first Porsche purchase. thank you to Tim Carn More

by MikeG.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tim, pete
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche of Rochester for your recent vehicle purchase. We hope you are loving your new Porsche Macan. It is a great vehicle, by a remarkable brand. We appreciate your business and thank you for sharing your experience. Kevin I Parker, General Manager/Managing Partner

July 16, 2017

First year checkup Excellent service experience. No problems at all. Danelle was very friendly and helpful. She also introduced me to Mike who was going to do the servic More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your recent vehicle service. We are glad you enjoyed working with our staff and that you were able to meet the technician working on your car. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

July 16, 2017

Recall due to gas tank problems. Great service along with reminders of the coming service. Maintenance went above job expectation and washed the outside of my car and cleaned up the i More

by Auditime2017
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jerod Ingrassio
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche and Audi Rochester for your vehicle service needs. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

July 12, 2017

Annual Car Prep Team did an excellent job and the car is showroom new again. Paul D'Aries has been an asset to your dealership for many years in his customer relation More

by DBenitez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche of Rochester for your service visit. We agree that Paul is a true asset to our company and we are lucky to have him. His other customers would agree as well! Kevin I Parker, General Manager/Managing Partner

July 10, 2017

Excellent Service and friendly staff. The staff is friendly and customer focused and service is excellent. They monitor progress with updates and get you on the road quickly. Danelle Het More

by peter123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelle Hetrick
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester and for sharing your service visit with others. We are glad you enjoyed working with our staff, especially Danelle. Kevin I Parker, General Manager/Managing Partner

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