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Garber Automotive Porsche Audi - Service Center

Rochester, NY

4.9
438 Reviews

438 Reviews of Garber Automotive Porsche Audi - Service Center

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May 07, 2024

Paul is excellent as usual, only missed windshields issue this time. I'm going to call him later. More

by nzhang_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 07, 2024

Tim was excellent. The dealer and dealer service was outstanding as well. The Porsche 911 is simply awesome! More

by JOHN@FXMEDIAMARKETING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Carney
May 07, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to know that you had an excellent experience with Tim and our team at Porsche Audi Rochester. Enjoy your awesome new Porsche 911!

May 03, 2024

I’m very happy with my car purchased from this dealership through very helpful Dennis, the excellent tutorial by Will on the its technical aspects, and on the service rendered on the first yearly maintenance More

by WMCGILL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
May 06, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to know you had a positive experience with Dennis and Will at Porsche Audi Rochester. We strive for excellence in service, from purchase through maintenance. Enjoy your car!

May 02, 2024

Bought my Q5 in (12,000 miles) turned out be a bad gas vapor pump. The replacement part was ordered for a next day delivery. Two days later still no part. I then received a call stating the part was lo More

by Mlaniak1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know his name
May 03, 2024 -

Garber Automotive Porsche Audi responded

We're sorry to read about the inconvenience you experienced with your Q5's repair, especially regarding the delay in receiving a necessary part. We understand how frustrating this can be and we apologize for not having a loaner readily available. If you'd like to discuss this further please don't hesitate to reach out.

April 27, 2024

Service was great. Everyone was polite. The waiting area is clean and neat. Zac told me one of my tires was on the rim wrong, they fixed it right then. Very helpful. More

by Nursee44judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
Apr 29, 2024 -

Garber Automotive Porsche Audi responded

We're glad to know you had a great experience with our team at Porsche Audi Rochester! It's wonderful that Zac was able to assist and get your tire issue fixed promptly. Thanks for the positive feedback about our service and clean waiting area!

April 27, 2024

Prompt and attentive. Zack was very good and they fixed my wheel with no further problems More

by EDWARD_MESSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Apr 29, 2024 -

Garber Automotive Porsche Audi responded

Edward, it's awesome to hear Zack and our service center team at Porsche Audi Rochester got your wheel fixed promptly. Thanks for sharing this positive experience!

April 21, 2024

The staffs are polite and professional especially the front end. They finished the job on time and did it excellently. More

by cire_zenun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Apr 22, 2024 -

Garber Automotive Porsche Audi responded

Cire, we're glad to know our team at Porsche Audi Rochester met your expectations with their professionalism and efficiency. Thanks for the positive feedback!

April 10, 2024

The overall experience is good. The technical issue was resolved real quick. The person was nice More

by dtong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burke
Apr 15, 2024 -

Garber Automotive Porsche Audi responded

We're glad to hear your service visit experience was good and that we could get the technical issue resolved quickly. Thanks for sharing your positive experience!

April 02, 2024

Our sales guy, Dan Bresnan, was incredibly professional, kind and respectful. Jabin, the manager was also extremely helpful and professional. Jayden, our technologist, was super knowledgable and a deli More

by JANINEMOONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, jabin, jayden all excellent
Apr 12, 2024 -

Garber Automotive Porsche Audi responded

Janine, it's great to know that Dan, Jabin and Jayden provided you with such a positive experience at Porsche Audi Rochester. We're proud of our team and their dedication to professionalism! Thanks for sharing your feedback.

March 21, 2024

Paul always treats me great and makes me feel like my business is important. Thank you! More

by MARK.WHITE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 12, 2024 -

Garber Automotive Porsche Audi responded

Mark, we're delighted to hear Paul always treats you great at Porsche Audi Rochester. Your business is important to us and we're very lucky to have customers like you!

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