
Garber Honda
Rochester, NY
Filter Reviews by Keyword
By Type
Showing 2,288 reviews
Good experience buying a new crv Just traded in my used CRV for a new one. Had a good experience. Jonathan McLean showed us the car without putting and pressure on us. We got a good d Just traded in my used CRV for a new one. Had a good experience. Jonathan McLean showed us the car without putting and pressure on us. We got a good deal as well, very fair price for the car. My new car is great with lots of safety features. Happy with the experience. More
Refusing to fix their horrible paint job on my van! I bought my Odyssey brand new from Ralph Honda. Three years later, the tailgate was rusting, and Honda had issued an extended warranty for the paint I bought my Odyssey brand new from Ralph Honda. Three years later, the tailgate was rusting, and Honda had issued an extended warranty for the paint because they were aware it was subpar. Garber Honda had my van for SEVERAL WEEKS. A couple of years later, not only is the rust back again, even worse than the first time, but in a completely different area (near the top of the liftgate), the paint is LITERALLY PEELING AND CRUMBLING OFF MY CAR!! I took it back to Garber, where the SAME man, John Coletta, tried to LIE and claim that only the rusted area had been touched up. Imagine his face when I retrieved the original paperwork that HE HIMSELF signed off on, that the entire tailgate HAD, in fact been repainted. I was then referred to a service manager named Tim. After going round and round with HIM, I asked him about Garber Honda's "Mission Statement"--the one that says that their success is measured by creating relationships with customers who want to return to them to do business again. He said he wasn't concerned about losing our business. So I will take my 840 credit score and my business elsewhere. More
Great place to get a vehicle!! Gina at Garber Honda was the best! I didn’t have no credit and she made everything possible and stress free for me and my family to own a vehicle.Very Gina at Garber Honda was the best! I didn’t have no credit and she made everything possible and stress free for me and my family to own a vehicle.Very sweet and a wonderful person. More
Great dealership I worked James Brodsky and it was a great experience. I already knew the few cars I was interested in. He let me test drive my top choice and I loved I worked James Brodsky and it was a great experience. I already knew the few cars I was interested in. He let me test drive my top choice and I loved it. The next day they were able to finance me and get me lifetime warranty. I was really happy about that since I have bad credit. More
Amazing Gina is the most amazing person I have ever had the pleasure of doing business with. Straight to the point and no BS and that’s all a wanted. I will Gina is the most amazing person I have ever had the pleasure of doing business with. Straight to the point and no BS and that’s all a wanted. I will go back again and again. This dealership is the one, she will help you no matter what and if she doesn’t know she will find out. She treated me and my friend like family and sometimes that’s all you need. Buying a car is always scary, but she made it to be painless...Gina you are the best don’t change 😉 More
Great Experience I really enjoyed working with Issac Elliott .. he helped me pick out my dream car, and he also took his time with me explaining to me how everything I really enjoyed working with Issac Elliott .. he helped me pick out my dream car, and he also took his time with me explaining to me how everything works on the car.... I love my new Honda Civic and I’ll be referring family, friends to Honda dealership. You guys are really nice people and I really enjoyed doing business with you.. Thanks again :) More
Great Exeperiece!! I recently bought my 2019 HRV-LX from Garber Honda. Everyone I talked to on the phone was more than helpful. Jonathan McLean was very friendly and hel I recently bought my 2019 HRV-LX from Garber Honda. Everyone I talked to on the phone was more than helpful. Jonathan McLean was very friendly and helpful. If I had a question he was more than willing to answer even during his off time. I will definitely recommend Garber Honda and the go to guy Jonathan McLean. More
Smooth Ride! I recently bought a new 2019 CR-V EX from Garber Honda with the help of sales consultant Pete MacCracken. He was very knowledgeable, professional, fri I recently bought a new 2019 CR-V EX from Garber Honda with the help of sales consultant Pete MacCracken. He was very knowledgeable, professional, friendly and accommodating. He helped me get the trade-in value and deal that I was looking for. The rest of the staff that I encountered in the sale process were also very friendly and attentive. I am loving my new car with all its safety features and the music rocks. I’m happy to be a new member of the Garber Honda family and very confident that I’m in good hands for the future needs of my car. Much thanks to Pete and the team at Garber Honda. I would highly recommend them to other future Honda car buyers. More
A satisfying experience Our salesperson, Isaac was extremely patient and supportive during our recent Honda purchase. It was somewhat emotional as the trade in we used once b Our salesperson, Isaac was extremely patient and supportive during our recent Honda purchase. It was somewhat emotional as the trade in we used once belonged to my mother and late father. Isaac was understanding as to the emotions around this transaction. He was patient as we made our decision as to which car and what accessories we wanted and could afford. Isaac provided excellent customer service and gave us space to come to our decision. We previously leased a car with Isaac and were happy to return to Garber and Isaac knowing we would be well taken care of. Isaac is a unique salesperson and in the future we look forward to working with him again. The future to meet our auto needs. He is a blessing! More
It was easy and smooth. It was a smooth experience, he answered all my questions. He was very helpful about making this purchase go as efficiently and convenient to me. It was a smooth experience, he answered all my questions. He was very helpful about making this purchase go as efficiently and convenient to me. More