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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,097 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,097 reviews

May 04, 2024

Service call was fast, easy and well done. Thank you Professional staff. Job well done More

by MTELGA
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Didn’t work with
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May 03, 2024

great communication, work done timely at a fair price. overall was impressed with the professionalism of the department More

by SRRUMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember
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May 03, 2024 -

Garber Honda responded

We appreciate your feedback! It's great to know that our team at Garber Honda impressed you with their professionalism and communication. We strive for timely service at a fair price, so we're glad this was reflected in your experience.

Helpful
May 02, 2024

Zach was wonderful to work with. The experience was stress free. Great team of people. More

by SPRINGBABY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Garber Honda responded

We're glad to hear you had a stress-free car buying experience with Zach at Garber Honda. Thanks for the kind words about our team! Enjoy your new ride!

Helpful
May 01, 2024

Appreciated the no pressure sale from our sale person. Great experience overall. No regrets at all. More

by BMARTINEAU228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie
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May 01, 2024 -

Garber Honda responded

We always strive for a no pressure car buying experience at Garber Honda, so it's great to see that reflected during your experience with us. Thanks for this great review!

Helpful
May 01, 2024

I enjoyed working with salesman Zach. He made me comfortable and answered all my questions. More

by JESRKA1
Recommend Dealer
Yes
Employees Worked With
Zach Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Garber Honda responded

It's great to hear you enjoyed working with Zach during your car buying experience at Garber Honda. Thanks for the kind words!

Helpful
April 30, 2024

Great experience. ..thank you for all the years of Odyssey leases!...now will try out this new 2024 Passport. More

by RANDALL.WIRT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Leno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Andolsek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Massara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Payton Christman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Bliss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Barbato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ginamarie Lanzatella
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Garber Honda responded

We're glad to have been part of your journey with the Odyssey leases and now onto the new 2024 Passport! Thanks for sticking with us at Garber Honda. Enjoy your new ride!

Helpful
April 30, 2024

Always helpful service. Quick and easy. Uber rides from dealer to home and back make it such an enjoyable stress free experience. More

by wallen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
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May 01, 2024 -

Garber Honda responded

We're glad to know you had a stress-free experience with our team at Garber Honda. We always aim for quick and easy service, including the rides! Thanks for sharing your feedback.

Helpful
April 29, 2024

It was a great experience. Tim was a very knowledgeable and personable salesman. He took the time answering all of my questions about the safety features and programs in the sy More

by CLAIRE.MALINOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Garber Honda responded

Claire, we're delighted to know that Tim and Dan were able to provide you with the detailed information you needed at Garber Honda. We look forward to working with you again in the future!

Helpful
April 28, 2024

Very helpful and thorough from start to finish. Ryan was patient with me as I asked a lot of questions before deciding to buy out my lease. Thank you for going above and beyond. More

by DCOLEMAN10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Fox (in Finance)
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Apr 29, 2024 -

Garber Honda responded

We're glad to know that Ryan was able to assist you effectively during your lease buyout process at Garber Honda. It's always our goal to provide thorough and patient service. Thanks for the review!

Helpful
April 27, 2024

Al Bello, the salesman, was nice to work with and was good with communications. Overall, my wife and I were happy with our experiences at Garber Honda. More

by RCOCKS
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Bello
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Apr 29, 2024 -

Garber Honda responded

We're glad to know that you and your wife had a positive experience with Al Bello at Garber Honda. Thanks for sharing this feedback, we appreciate it!

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