
Garber Honda
Rochester, NY
Filter Reviews by Keyword
By Type
Showing 2,291 reviews
Smooth Ride! I recently bought a new 2019 CR-V EX from Garber Honda with the help of sales consultant Pete MacCracken. He was very knowledgeable, professional, fri I recently bought a new 2019 CR-V EX from Garber Honda with the help of sales consultant Pete MacCracken. He was very knowledgeable, professional, friendly and accommodating. He helped me get the trade-in value and deal that I was looking for. The rest of the staff that I encountered in the sale process were also very friendly and attentive. I am loving my new car with all its safety features and the music rocks. I’m happy to be a new member of the Garber Honda family and very confident that I’m in good hands for the future needs of my car. Much thanks to Pete and the team at Garber Honda. I would highly recommend them to other future Honda car buyers. More
A satisfying experience Our salesperson, Isaac was extremely patient and supportive during our recent Honda purchase. It was somewhat emotional as the trade in we used once b Our salesperson, Isaac was extremely patient and supportive during our recent Honda purchase. It was somewhat emotional as the trade in we used once belonged to my mother and late father. Isaac was understanding as to the emotions around this transaction. He was patient as we made our decision as to which car and what accessories we wanted and could afford. Isaac provided excellent customer service and gave us space to come to our decision. We previously leased a car with Isaac and were happy to return to Garber and Isaac knowing we would be well taken care of. Isaac is a unique salesperson and in the future we look forward to working with him again. The future to meet our auto needs. He is a blessing! More
It was easy and smooth. It was a smooth experience, he answered all my questions. He was very helpful about making this purchase go as efficiently and convenient to me. It was a smooth experience, he answered all my questions. He was very helpful about making this purchase go as efficiently and convenient to me. More
Great Experience First time buying from Garber and had a great experience. Would use Joe again and would certainly recommend him to my friends and family. Great job Jo First time buying from Garber and had a great experience. Would use Joe again and would certainly recommend him to my friends and family. Great job Joe!!! Thanks 😁 More
Helpful experience Clinton was helpful and organised, with a lovely personality. My husband and son dealt with him first then I followed up the next day and he followed Clinton was helpful and organised, with a lovely personality. My husband and son dealt with him first then I followed up the next day and he followed through well. More
Great experience Quick and friendly experience. Everybody was extremely knowledgeable. Was the easiest car buying experience I've had thus far .I would recommend it to Quick and friendly experience. Everybody was extremely knowledgeable. Was the easiest car buying experience I've had thus far .I would recommend it to everybody. More
Flexibility and helpful Joe was very easy to talk to and helped me get into a car the fit my needs and my budget. He seems like he is on top of things. Joe was very easy to talk to and helped me get into a car the fit my needs and my budget. He seems like he is on top of things. More
Great experience My experience at Garber Honda was excellent. They were always willing and able to answer all of my questions to make sure I was comfortable with my pu My experience at Garber Honda was excellent. They were always willing and able to answer all of my questions to make sure I was comfortable with my purchase of a pre-owned CRV. More
Awesome experience! Great Staff! Helped me find the used car that was right for me, and a easy, friendly process as well, love my new car!! James Brodsky was great to wor Great Staff! Helped me find the used car that was right for me, and a easy, friendly process as well, love my new car!! James Brodsky was great to work with!! More
Another Great Car Purchase! My wife agonizes over purchasing a new or used car... period! Always worried that she'll get something she doesn't really like or necessarily need, a My wife agonizes over purchasing a new or used car... period! Always worried that she'll get something she doesn't really like or necessarily need, and then pay too much for it. Recently, the time had come to face the fact that she needed to replace her aging car with something newer. While many of the "quality" dealerships have a professional sales staff and offer quality vehicles, reaching a equitable deal is almost always a work in progress and coming to grips with the retail value of a car, once you've settled on one, is only the first part of the process. Adding a trade-in can make things that much more cumbersome as it often turns out. After visiting a number of dealerships looking for the right new car, she was as anxious as ever and nearly ready to just keep what she had rather than to face more looking and more testing, and more pricing and more negotiating. Between cars of interest costing too much or not getting enough for her trade, she was about to give up when I suggested that perhaps purchasing a newer, certified used vehicle might be a way to go and I visited the Garber pre-owned website to look at used vehicles on their lot. I immediately found an almost new vehicle just like one we had just driven and I booked an appointment for test drive. End result is that she bought the car that same day. Sounds simple enough to most of us but for those out there who are like my wife, it takes much more to get to that point. This is where the difference is in whom you're dealing with, and this is where the Garber dealerships come into play. Understanding the customer and their needs is only the beginning to making a successful car dealership, applying what you know in an honest way and following through on your word brings success even closer. Having a sales staff that actually cares beyond just making a sale by genuinely caring about its customers and being sincerely engaged in helping them find a car that suits their needs and at a price point they not only can afford but can feel comfortable with is the mark of a quality dealership. Lets face it - every dealership can have new cars and access to quality used cars but few of them can offer that personal touch that only comes from understanding your customer and caring enough to do right by them. It takes a team of sales staff, financiers, and managers that are dedicated to that end to bring it all together, and Garber has assembled such a team. My wife is very, very happy with her choice, not only for the vehicle she bought but also for the extent the Garber team went to to get her the best deal and for how well she was treated throughout the whole process. To that end, I'd like to thank the Garber dealership for its impressive effort, overall, and specifically to those individuals who helped her along the way. Special THANKS goes out to: James Brodsky, our excellent salesman who showed us the car and answered many of our specific questions; Adam Bolt, who very patiently helped put the sale together with his knowledge and expertise, Tim Wilt, who offered further support and valuable insight and advice, and of course, Brandon Parker, who thoroughly went over all the contractual details, making sure that everything was "just right". From my wife to everyone at Garber - Thanks so Much! More