
Garber Honda
Rochester, NY
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Great experience Quick and friendly experience. Everybody was extremely knowledgeable. Was the easiest car buying experience I've had thus far .I would recommend it to Quick and friendly experience. Everybody was extremely knowledgeable. Was the easiest car buying experience I've had thus far .I would recommend it to everybody. More
Great experience My experience at Garber Honda was excellent. They were always willing and able to answer all of my questions to make sure I was comfortable with my pu My experience at Garber Honda was excellent. They were always willing and able to answer all of my questions to make sure I was comfortable with my purchase of a pre-owned CRV. More
Awesome experience! Great Staff! Helped me find the used car that was right for me, and a easy, friendly process as well, love my new car!! James Brodsky was great to wor Great Staff! Helped me find the used car that was right for me, and a easy, friendly process as well, love my new car!! James Brodsky was great to work with!! More
Another Great Car Purchase! My wife agonizes over purchasing a new or used car... period! Always worried that she'll get something she doesn't really like or necessarily need, a My wife agonizes over purchasing a new or used car... period! Always worried that she'll get something she doesn't really like or necessarily need, and then pay too much for it. Recently, the time had come to face the fact that she needed to replace her aging car with something newer. While many of the "quality" dealerships have a professional sales staff and offer quality vehicles, reaching a equitable deal is almost always a work in progress and coming to grips with the retail value of a car, once you've settled on one, is only the first part of the process. Adding a trade-in can make things that much more cumbersome as it often turns out. After visiting a number of dealerships looking for the right new car, she was as anxious as ever and nearly ready to just keep what she had rather than to face more looking and more testing, and more pricing and more negotiating. Between cars of interest costing too much or not getting enough for her trade, she was about to give up when I suggested that perhaps purchasing a newer, certified used vehicle might be a way to go and I visited the Garber pre-owned website to look at used vehicles on their lot. I immediately found an almost new vehicle just like one we had just driven and I booked an appointment for test drive. End result is that she bought the car that same day. Sounds simple enough to most of us but for those out there who are like my wife, it takes much more to get to that point. This is where the difference is in whom you're dealing with, and this is where the Garber dealerships come into play. Understanding the customer and their needs is only the beginning to making a successful car dealership, applying what you know in an honest way and following through on your word brings success even closer. Having a sales staff that actually cares beyond just making a sale by genuinely caring about its customers and being sincerely engaged in helping them find a car that suits their needs and at a price point they not only can afford but can feel comfortable with is the mark of a quality dealership. Lets face it - every dealership can have new cars and access to quality used cars but few of them can offer that personal touch that only comes from understanding your customer and caring enough to do right by them. It takes a team of sales staff, financiers, and managers that are dedicated to that end to bring it all together, and Garber has assembled such a team. My wife is very, very happy with her choice, not only for the vehicle she bought but also for the extent the Garber team went to to get her the best deal and for how well she was treated throughout the whole process. To that end, I'd like to thank the Garber dealership for its impressive effort, overall, and specifically to those individuals who helped her along the way. Special THANKS goes out to: James Brodsky, our excellent salesman who showed us the car and answered many of our specific questions; Adam Bolt, who very patiently helped put the sale together with his knowledge and expertise, Tim Wilt, who offered further support and valuable insight and advice, and of course, Brandon Parker, who thoroughly went over all the contractual details, making sure that everything was "just right". From my wife to everyone at Garber - Thanks so Much! More
Outstanding customer service! We have always dealt with Garber and have never been disappointed. Every one we encounter is professional, friendly, accommodating, and easy to work We have always dealt with Garber and have never been disappointed. Every one we encounter is professional, friendly, accommodating, and easy to work with. James Brodsky was a joy to work with—positive, personal, responsive, and advocated for us to get a great trade-in. More
Feeling good! I walked in to the dealership today with a conviction that I would stay wary and test drive only. I felt so at ease with the honest communication that I walked in to the dealership today with a conviction that I would stay wary and test drive only. I felt so at ease with the honest communication that I ended up leaving with a car and a very fair deal. More
Buying a used car We worked with Tom and Jon on getting the exact vehicle we wanted. They were very helpful, they worked quickly and efficiently on our needs. I would r We worked with Tom and Jon on getting the exact vehicle we wanted. They were very helpful, they worked quickly and efficiently on our needs. I would recommend both of them to anyone! They will help you to the best of there ability to get you into the vehicle that best suits your needs at a reasonable price. They are very professionally and friendly and I can't express how happy I am with working with both of these gentle man! Ask for both of them they work fantastic together!!!!!!!!! More
Purchase Honda CR-V I sent requests for price quotes to three local Honda dealers. Garber gave me the best price. Issac Elliot was very helpful and fun to work with. I I sent requests for price quotes to three local Honda dealers. Garber gave me the best price. Issac Elliot was very helpful and fun to work with. I went back in two hours and picked up my new car. I would recommend buying a car from Garber. More
Wonderful experience Gina at the Pre Owned Garber office was the best!! She made buying a vehicle super easy stress free and very enjoyable. i would recommend everyone to Gina at the Pre Owned Garber office was the best!! She made buying a vehicle super easy stress free and very enjoyable. i would recommend everyone to check them out. I definitely felt comfortable in letting the professionals get the job done!! Awesome customer service, very nice vehicles and great prices!! Great job Gina!! More
Great experience leasing my new Honda Bahman Kohistany took exceptional care of me. All issues were resolved to my satisfaction and I would definitely do business with him again at Garber Bahman Kohistany took exceptional care of me. All issues were resolved to my satisfaction and I would definitely do business with him again at Garber Honda! More