
Garber Honda
Rochester, NY
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Bahran did a great job He was very thorough and helpful with the whole car buying process. The car was ready and prepared when I got there and he went over all the options. He was very thorough and helpful with the whole car buying process. The car was ready and prepared when I got there and he went over all the options. Thanks More
Outstanding Job Garber Outstanding buying experience. Initially I worked with Ahmet Bektas via online sales. He was exceptionally quick in responding to all of my emails. On Outstanding buying experience. Initially I worked with Ahmet Bektas via online sales. He was exceptionally quick in responding to all of my emails. On arrival at the dealership I was greeted by Ray Henton who walked me through the remainder of the buying process as well as an in-depth review of the vehicle. He was polite, professional, and very detail oriented. I also had the pleasure of finalizing my purchase with Brian Bender, the sales manager. Lastly I met with the financing manager to sign all documents. The entire process was seamless and this had to be the quickest new car transaction I have ever had. More
James brodsky a superior sales specialist James bodsky sold me a great car and handled all accompanying tasks. I.e. DMV and insurance. He is curteous, helpful and goes above and beyond for c James bodsky sold me a great car and handled all accompanying tasks. I.e. DMV and insurance. He is curteous, helpful and goes above and beyond for client comfort and happiness. Superior service! More
New vehicle purchase I live 4 miles from another Honda dealer, I needed service done on my 2010 Honda Pilot. I called the other dealer and told me they could get to it in I live 4 miles from another Honda dealer, I needed service done on my 2010 Honda Pilot. I called the other dealer and told me they could get to it in one week, they were backed up. I called garber honda service, they advised they were busy, backed up but they would get to it later that day. Upon dropping it off, my wife and I planned on test driving the odyssey and the pilot. My first interaction with a garber employee was with Debra in service, she was awesome, learned that I knew my way around a car and she allowed me to speak directly with the technician. This allowed for a quick and accurate diagnosis and repair. While this was going on, I met Pete Maccracken in sales. My wife and 3 daughters interacted with Pete and he learned of our desire to test drive the pilot and odyssey. He quickly put this into action, he had us both drive and was aware that we were in no hurry to purchase a car and this in no way frustrated him or changed his desire to assist us. He was not a pushy salesman, he was patient, he remembered all three of my kids names and he allowed us to take the test drive vehicle home so we could maximize our test drive. We made the decision to go with the odyssey, we were able to strike a mutually agreed upon reasonable deal to buy the vehicle. I also interacted with sales manager Brian Bender. He was extremely patient with me as well, I can be a little difficult to deal with and Brian and Pete handled me well, with extreme professionalism. At the end of the sale, I am extremely happy with each of the staff that I dealt with on this entire experience, I would highly recommend Pete Maccracken, Brian Bender and Debra Ferra as I feel I received a very high level of customer service, a quality vehicle and a reasonable price. Ben Melos More
helpful sales and nice manager Yesterday I bought a 2019 Honda Pilot EX-L from this dealership. We went there the day before yesterday and Jonathan McLean met us. Although he just s Yesterday I bought a 2019 Honda Pilot EX-L from this dealership. We went there the day before yesterday and Jonathan McLean met us. Although he just started to work there several weeks ago, he was very helpful. At the beginning, we planned to purchase EX. But we changed mind from EX to EX-L after Jon show us the EX SUV. Jon help us test driving for EX-L. We were satisfied with it. Then we negotiated the price. We told him an OTD price based on our literature research. After discussing with Jon and his manager, Brian, for several rounds, this price was accepted! So we decided to purchase EX-L at Garber. Jon help us request the black one, which had to be delivered from the factory. Yesterday, the black SUV arrived and Jon took the processing. At 6:30pm, we finished the paper work and got the new SUV. It was beautiful. We liked it. Before we drove the new car home, we had to return the car that we rent. Jon was so helpful that he picked us up from the rent site and dropped off at Garber! We enjoyed the purchasing experience at Garber! More
Great dealership, great friendly staff Having dealt with Kevin Parker, Pete MacCraken and Sean from finance, this was the easiest transaction I have ever gone through buying a new vehicle. Having dealt with Kevin Parker, Pete MacCraken and Sean from finance, this was the easiest transaction I have ever gone through buying a new vehicle. Bought a 2019 Honda CR-V EX, I feel as though I got a good deal on the vehicle. More
I have good experience working with Bahman at Garber Honda. Bahman is a fantastic guy who has having details idea about all kinds of makes and models of the Honda. He can able to assist all kind of customers, u Bahman is a fantastic guy who has having details idea about all kinds of makes and models of the Honda. He can able to assist all kind of customers, understand the customer's needs and wants. People who ever were evolved to work with my purchase from Garber, I really appreciated their work efficiency. I really recommended to all my family and friends to work with Bahman Kohistany. More
Jon was fantastic! Jon was warm, attentive to detail, and very responsive. He responded to my follow up phone call within minutes. I would recommend him highly to friend Jon was warm, attentive to detail, and very responsive. He responded to my follow up phone call within minutes. I would recommend him highly to friends and family. More
Garber Honda Rocks Love love love my Honda Civic Coupe, even more impressed with the dealership and my salesman Henry, he rocks and will get you a great deal Love love love my Honda Civic Coupe, even more impressed with the dealership and my salesman Henry, he rocks and will get you a great deal More
James made the process simple quick and transparent. Josh in Honda service has been very helpful when there are service issues. He is friendly knowledge and honest. I enjoy working with josh and James. W Josh in Honda service has been very helpful when there are service issues. He is friendly knowledge and honest. I enjoy working with josh and James. We are lifelong customers! More