
Garber Honda
Rochester, NY
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Great service! Every time ! It was time for my B17 service, yep, a big one ! I got my loaner car, and off to work I went. Every thing was done and ready by 3PM. I also got 2 new It was time for my B17 service, yep, a big one ! I got my loaner car, and off to work I went. Every thing was done and ready by 3PM. I also got 2 new tires. My Civic handles like brand new agin ! I love the service team at Garber, especially my Deb ! The service team is what keeps me coming back, year after year, about 20 years now, for new cars ! More
Easy and straight forward service Friendly folks who made me feel at ease, especially as a first time buyer. Relatively fast service and they were able to deal with any issues I raised Friendly folks who made me feel at ease, especially as a first time buyer. Relatively fast service and they were able to deal with any issues I raised. They also worked with me to figure out good financial options and overall, I had a nice experience. More
2018 Honda Pilot Love it! I recently leased a Honda Pilot from Issac Elliott. This is my second Honda vehicle with Issac! Issac works closely with you to ensure you are complet I recently leased a Honda Pilot from Issac Elliott. This is my second Honda vehicle with Issac! Issac works closely with you to ensure you are completely satisfied with your vehicle. I highly recommend working with Issac and the staff at Garber! More
Amazing AGAIN! Gina has gone above and beyond again for me! She is quick to respond and met my needs completely! I highly recommend working with her! Flawless and de Gina has gone above and beyond again for me! She is quick to respond and met my needs completely! I highly recommend working with her! Flawless and detail oriented! Ask for Gina!!! She’s the best!! More
Not what I was expecting Literally came to get a bigger car for my family, had my mind opened to different cars. The 1st few visits where fine, but the sales “specialist” says Literally came to get a bigger car for my family, had my mind opened to different cars. The 1st few visits where fine, but the sales “specialist” says oh u just need a few items, we get those items he asked for , tell us he would keep up with us he doesn’t we had to call everytime. Then it’s always In a few days we will get back to u, a few days go by and we needed more stuff and the story always changed. Then they tried selling us a car that wouldn’t suit us and our big family and kept saying it’s not bad, no it is bad it’s not what we asked for since day one. Not a happy customer I’m not getting a car from them theyre service sucks and went across the street to get my dream car for my family and was happy with the service 💯🙋🏽??? More
Car buying experience Completely satisfied with my recent car purchase. Very comfortable and stress free experience. Everyone involved was extremely pleasant and knowledge Completely satisfied with my recent car purchase. Very comfortable and stress free experience. Everyone involved was extremely pleasant and knowledgeable I highly recommended anyone interested in purchasing a Honda to visit Garber and speak with sales specialist Peter MacCracken More
Eventually reached a deal As most new car buyers will attest, the process of purchasing a new vehicle is never as fun as it should (or could) be... for me, the last time I had As most new car buyers will attest, the process of purchasing a new vehicle is never as fun as it should (or could) be... for me, the last time I had to go through this process was 9 years ago, and haven't experienced the process frequently enough to know if I'm really getting a "good deal" or not. Our salesman did his best to explain the options presented to me, and was very accommodating as I sought to dial in a deal that worked best for me. The facility was nice and clean, and everyone was professional and friendly. At one point in the negotiations, there was a bit of confusion between our salesman and the sales manager that lead to a verbally misquoted monthly price & loan term (amounting to a difference of $7200), which had to be straightened out after-the-fact. Given my aforementioned aversion to the car buying process, I opted to accept the reasoning behind the communication error and stuck it out. When all was said and done, I became the proud owner of a beautiful new Ridgeline and am very happy with the vehicle. Just a word of caution for anyone looking to buy a car anywhere - always ask to see the various numbers being provided to you during negotiations in writing - this will help assure that no confusion exists when all the numbers start flying around. More
Greate experince with sales My wife and I were treated with the outmost curtesy by Tim Wilt and His Manager Brian Bender. From the time we arrived till the deal was done we felt My wife and I were treated with the outmost curtesy by Tim Wilt and His Manager Brian Bender. From the time we arrived till the deal was done we felt that your team was actually doing the best to make sure we would walk out satisfied with our deal and a brand new car. More
Lease New Accord I turned my 2015 EXL for a new EXL and the experience went very well!! Thomas Conradt was extremely helpful assisting me with this process!! I turned my 2015 EXL for a new EXL and the experience went very well!! Thomas Conradt was extremely helpful assisting me with this process!! More
Must see Gina and Garber used super center We need to get a used car we tried other local dealerships but the usual you can expect. Then I called and spoke to Gina she was very helpful on the p We need to get a used car we tried other local dealerships but the usual you can expect. Then I called and spoke to Gina she was very helpful on the phone. We went in and are credit not great she was beyond great! She made it the easiest car buying experience ever! Not only was everything put together quickly but approved within minutes. Hands down you must see Gina if you want a great deal and the best service. More