Garber Honda

Very good experience I t was a very good car buying experience with Geoff. He was very friendly, knowledgeable and did not pressure me for the sale. My new Civic was ver I t was a very good car buying experience with Geoff. He was very friendly, knowledgeable and did not pressure me for the sale. My new Civic was very clean and I felt comfortable driving away since Geoff explained all the technical components. I have recommended Garber Honda and Geoff to friends in the market for a new car. More

Very Good Sales lady Gina was awesome. Did anything to help. Had a small glitch but we worked through it. Truck was in excellent shape and is working mostly the Sales lady Gina was awesome. Did anything to help. Had a small glitch but we worked through it. Truck was in excellent shape and is working mostly the way we needed it to work. More

Great sales and purchase experience I’m not really a big fan of dealerships but this one surprised me. Was looking for a preowned vehicle and this really couldn’t have gone any better. F I’m not really a big fan of dealerships but this one surprised me. Was looking for a preowned vehicle and this really couldn’t have gone any better. Found what I liked online and then stopped by to check it out. Vehicle was way better than I thought. Condition of all their vehicles were great. That’s where our salesman Rocky came in. So friendly and easy to work with. Got what I wanted at the price I was looking for. A few hours later I was driving away in my new ride. Will definitely go back again when the time comes. I think I have gained some respect for dealerships again to be honest. Kudos Garber! More

2nd CRV , 1st one still going strong at over 150,000 miles Tim was patient, knowledgeable, helpful, and knew exactly what we wanted. We are very pleased with our entire experience with Garber - we highly recom Tim was patient, knowledgeable, helpful, and knew exactly what we wanted. We are very pleased with our entire experience with Garber - we highly recommend them. More

Women are buyers too Peter McCracken saw me as a potential customer at the car show in downtown Rochester when many other reps totally ignored me . He was attentive and co Peter McCracken saw me as a potential customer at the car show in downtown Rochester when many other reps totally ignored me . He was attentive and courteous , gave me his card and talked about the car. More men should recognize that women are buyers too . You need more men like Peter. He helped me get a deal I could afford just in time as I was looking online for a less expensive used car. I wish we could clone him and send him to congress. PS the lady who helped me one time was nice too but I don't remember her name just now jane grace taylor More

Civic SI Coupe Loan I recently loaned my second car from Garber and have nothing but good things to say about the experience. Frank Wagner was an awesome salesman and was I recently loaned my second car from Garber and have nothing but good things to say about the experience. Frank Wagner was an awesome salesman and was receptive to all of my needs. Frank even stayed an hour past closing time to help me get set up in my new Civic SI. Would absolutely recommend this dealership. Thank you Garber for the quality customer service! More

Amazing experience Forst time buying a car, Gina was great very helpful and knowledgeable. Eased the car buying experience the car has been great, no complaints! Will r Forst time buying a car, Gina was great very helpful and knowledgeable. Eased the car buying experience the car has been great, no complaints! Will recommend Gina to everyone. More

Poor vehicle knowledge, lack of tact with customer Let me start off by stating that I bought a 2017 Honda Accord for my wife from Al this past October, and we're very happy with that car. Al did an ok Let me start off by stating that I bought a 2017 Honda Accord for my wife from Al this past October, and we're very happy with that car. Al did an ok job with that transaction, but it was the car that really sold itself. I went back to Garber Honda as I now need a car for myself, and I ran into Al again. Right off the bat a few things went wrong. First, the car he brought me to test drive had water pouring out of the rear passenger door, and you could clearly hear that it had gallons of water sloshing inside. He didn't want to go get another one so we took that car (water filled as it was) for a test drive. During the drive Al was not able to answer even simple questions about the car, it went as follows; Me: how much does it weigh? Al:"Don't know, I'll have to get back to you". Me: How many horses does this engine produce? Al:"I really don't know that, but you must have done your research so you should know that". I don't understand how a salesperson that is trying to sell one single brand of vehicles day in and day out doesn't know how much the vehicle weighs or its horsepower rating. Then came the pricing, car was priced over $36k MSRP, Al talked to his finance people and offered me a purchase price of $35k. I told Al that was a non starter and he then proceeded to get upset with me because I didn't make him an offer and I didn't want to pay the $35k he offered. At that point I decided I would be best served by taking my business elsewhere. I'm happy to report I went to a different Honda dealer about 15 mins away and received an offer for the same vehicle at $33.5k, no hassle and the salesperson actually knew basic info on the vehicle. More

Great experience with great selection Excellent staff provided great service. Large inventory allowed us to get the car with all the right options for our needs. Financing was easy and swi Excellent staff provided great service. Large inventory allowed us to get the car with all the right options for our needs. Financing was easy and swift. Best car buying experience I can remember. More

Above and beyond service I am a busy guy and wanted to try to squeeze in a car purchase in my lunch hour before a meeting and Gina went above and beyond to get me in and out o I am a busy guy and wanted to try to squeeze in a car purchase in my lunch hour before a meeting and Gina went above and beyond to get me in and out of the office. She had the car I wanted running at the door when I pulled up. She made sure I was in and out ASAP. I was able to pick up the car the same day. Gina could not be there when I came to sign everything but made sure Brandon had what he needed to make sure I could get home in time for my daughters soccer game. Everyone was straight forward and the whole experience was phenomenal. More