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Garber Honda

Rochester, NY

4.8
2,145 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,145 reviews

August 01, 2017

Recent trade in and purchase Both the sales person and business staff were pleasant and helpful. They quickly took care of questions and resolved a potential issue without a prob More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella, Joey Eldred
Aug 02, 2017 -

Garber Honda responded

Thank you for continuing to count on Garber Honda for your vehicle purchases. We value your business and are happy each experience has been great! Kevin I Parker, General Manager/Managing Partner

July 31, 2017

Honda HR-V Ray worked hard to try and match our budget constraints, Offering alternative vehicles and packages. He was courteous and knowledgeable regarding the More

by John Reddington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Henton
Aug 02, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda. I am glad you enjoyed working with Ray and the help he gave in deciding the best vehicle for you. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

July 29, 2017

Great experience at Garber Very nice experience working with Gina and the rest of the sales team. Felt like I got a fair price and they went out of their way to fix the things More

by Joe M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella, Joey Eldred, Billy Buechel
Aug 02, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your experience. We are glad you enjoyed working with our team. Enjoy your new to you vehicle! Kevin I Parker, General Manager/Managing Partner

July 27, 2017

Personal. Efficient. Informative. This was the first time I had bought a car on my own and the staff of Garber Honda preowned super center were personable and informative from the mome More

by LMS38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella, Joey Eldred
Jul 28, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing the great experience you had with Gina and our Pre-Owned staff. I am so glad you enjoyed working with Gina. She truly goes above and beyond for your customers and I am glad you got to experience that first hand. We are fortunate to have Gina on our staff and thank you again for sharing that experience with others! Kevin I Parker, General Manager/Managing Partner

July 27, 2017

Quick and easy Being a very busy full time Caregiver I made it very clear when I entered the dealership that I need to make the process of buying a new CRV quick a More

by Kbro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Conradt
Jul 28, 2017 -

Garber Honda responded

Thank you for allowing Garber Honda the opportunity to earn your business. We appreciate you sharing your experience with Thomas. I am glad you found that he was able to help get you a CR-V quick and painless. enjoy your new car! Kevin I Parker, General Manager/Managing Partner

July 27, 2017

Very Pleasant Transacttion Over the past 45 years with many motor vehicle purchases from various regional Dealerships, my experience with the personnel at Garber Pre-owned Super More

by john f migliore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Driggs, Michael Rotolo, Greg Bosco
Jul 28, 2017 -

Garber Honda responded

Thank you for allowing Garber the opportunity to earn your business. I am glad you found your experience with Mike and Greg to be unlike anything in the past while purchasing vehicles. We cannot thank you enough for the kind words and for sharing your experience. Enjoy your new to you Subaru. Kevin I Parker, General Manager/Managing Partner

July 26, 2017

welcoming and professional I don't know why I need to write a 25 word review. People were friendly and professional. I have not needed service on my car at this time More

by pete565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Jul 27, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your experience. Enjoy your new vehicle! Kevin I Parker, General Manager/Managing Partner

July 25, 2017

The BEST automobile shopping experience in my 72 years. As I stumbled out of my husband's very high Ford F-150 truck with my cane, the nicest young man walked up to us and said, "You need an easy to get int More

by Chelquilts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Paris, Issac Elliott
Jul 26, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your experience. I am glad that, thought it is sad to move on from Sparkling Rosie, the Honda CR-V will take great care of you! We hope you are enjoying your CRV and we thank you for your business. Kevin I Parker, General Manager/Managing Partner

July 25, 2017

Professional and Friendly My experience at Garber Honda was great. They are friendly and professional. I wanna say thank you to Al Bello. He is the best salesman. I will defini More

by yangyandd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Bello
Jul 26, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We thank you for sharing your experience and we hope you are enjoying your new car! Kevin I Parker, General Manager/Managing Partner

July 23, 2017

Bad customer service I was looking to lease a Honda Civic, and was helped by a salesman who goes by the name issac over on garber Honda on west Henrietta. He was very rude More

by James2323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Issac Elliott
Jul 26, 2017 -

Garber Honda responded

I am sorry to read about your recent experience at Garber Honda with Issac. We do not want you to feel as if our advisors do not care about their customers. We true to be true advocates for them, listening to what they are looking for and working to get them a great car at a great price. I would like t speak with you further at your convenience to see if I could assist in any way. Andy Lahti, Sales Manager at Garber Honda 585-334-0880

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