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Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,285 reviews

November 17, 2017

I had a great experience gaining knowledge with Garber!! Rocky has helped gain knowledge and get prepared to buy my next used vehicle! I am looking forward to completing this process in the near future! He h More

by dmanetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Benedetto
Nov 17, 2017 -

Garber Honda responded

Thank you for visiting Garber Pre Owned and for sharing your experience working with Rocky. We appreciate it. Kevin I Parker, General Manager/Managing Partner

November 16, 2017

Best customer service Brian went above and beyond to help my father with his new car. Thomas could not have done any more to make this experience fast and easy. Thank you b More

by Julie n John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Conradt, Brian Bender
Nov 16, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad you enjoyed working with Brian and Thomas. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

November 08, 2017

A pleasure. Easy,honest and knowledgeable. Kassidy Martinez was my salesperson at Garber Honda.She really seems to enjoy her job and is pleasant and patient. Her soft sell made it a pleasure to More

by Neily1129
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassidy Martinez
Nov 08, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for all the kind words for Kassidy. We are glad you enjoyed working with her and that her knowledge and professionalism help during the entire process of you getting your new Honda. We hope you are enjoying your new vehicle. We thank you for your business and for sharing your experience with others. Kevin I Parker, General Manager/Managing Partner

November 02, 2017

Dropped the ball on finance paperwork and second fob I got my own financing and the contract was to be sent to the bank so I could pick up the check (3 days later) I got to the bank and the contract was More

by kaito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelli Ophardt, Issac Elliott
Nov 03, 2017 -

Garber Honda responded

I am sorry to hear about your experience with our dealership while purchasing your new car. Clearly we dropped the ball and didn't communicate in the timely fashion that we should have. I do apologize for that and will address this not only with those you worked with but with our entire staff to ensure that we are always properly communicating with our customers. Kevin I Parker, General Manager/Managing Partner

November 01, 2017

Great Experience Buying a car at Garber Honda was very enjoyable. The salesperson, Joe and the entire staff went above & beyond our expectations. We could not have bee More

by Ellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palotto, Brandon Parker
Nov 01, 2017 -

Garber Honda responded

Thank you for choosing Garber and for sharing all those kind words for our staff. We appreciate your business and thank you for sharing that experience with others. Enjoy your new car and welcome to the Garber Family. Kevin I Parker, General Manager/Managing Partner

November 01, 2017

purchased and drove car home same day Timothy Deir made my buying experience very enjoyable. He new the vehicle specs and was very low key . Great change from typical car sales. Service d More

by Kim Costello
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
timothy deir
Nov 01, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your vehicle needs. We appreciate your business and hope you are enjoying your new Honda! Kevin I Parker, General Manager/Managing Partner

November 01, 2017

Great experience and very satisfied with the sales rep. The salesman Pete McCracken was very good and he went above and beyond to make me a good deal. The dealership was very well organized and this was the More

by Chuck31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete MacCracken
Nov 01, 2017 -

Garber Honda responded

Thank you for allowing Garber Honda the opportunity to earn your business again. I am glad you enjoyed working with Pete on your vehicle purchase and we thank you for sharing that experience with others. Kevin I Parker, General Manager/Managing Partner

October 28, 2017

Great Car Buying experience! Buying a new car is not my favorite thing to do. I just bought a new HRV with Annie Bochno. She is just the nicest person! Explained everything to More

by sals25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod Ingrassio, Annie Bochno
Oct 30, 2017 -

Garber Honda responded

Thank you for allowing Garber Honda and Annie Bochno the opportunity to earn your business. Annie is a true advocate for her customers and truly loves what she does...and it shows! Thank you for sharing your experience with others and enjoy your Honda HR-V! Kevin I Parker, General Manager/Managing Partner

October 22, 2017

Quick and very helpful The overall experience was very good. Even though I do not have great credit they still were able to get me a great car. Unlike other dealerships th More

by Bu77ercup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Ake
Oct 23, 2017 -

Garber Honda responded

Thank you for giving Garber Honda the opportunity to earn your business. We thank you for sharing your recent experience with others. I am glad you enjoyed working with Gene and that you were able to test drive the car overnight before you made any final decisions. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

October 22, 2017

Kevin mcarthy I'm really happy about getting car from Garber great customer service recommends them to family and they met all my needs and if I need another car wi More

by Rob1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Kevin McCarthy
Oct 23, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your vehicle sales and service needs. We value your business and thank you for sharing your experience with others. Should you ever catch us on a day where we are not worthy of 5-stars, I welcome that feedback as well. Thank you again. Kevin I Parker, General Manager/Managing Partner

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