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Garber Honda

Rochester, NY

4.8
2,287 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,287 reviews

October 22, 2017

Quick and very helpful The overall experience was very good. Even though I do not have great credit they still were able to get me a great car. Unlike other dealerships th More

by Bu77ercup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Ake
Oct 23, 2017 -

Garber Honda responded

Thank you for giving Garber Honda the opportunity to earn your business. We thank you for sharing your recent experience with others. I am glad you enjoyed working with Gene and that you were able to test drive the car overnight before you made any final decisions. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

October 22, 2017

Kevin mcarthy I'm really happy about getting car from Garber great customer service recommends them to family and they met all my needs and if I need another car wi More

by Rob1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Kevin McCarthy
Oct 23, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your vehicle sales and service needs. We value your business and thank you for sharing your experience with others. Should you ever catch us on a day where we are not worthy of 5-stars, I welcome that feedback as well. Thank you again. Kevin I Parker, General Manager/Managing Partner

October 21, 2017

Totally satisfied with my whole experiance My Product Specialist was Robert D'Ettore and it was a pleasure to work out a deal with him. He helped me get a very nice Honda CRV even though my cre More

by kobe24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Parker, Rob D'Ettore
Oct 23, 2017 -

Garber Honda responded

Thank you for choosing Garber for your vehicle purchases. I am glad you enjoyed your experience with us and our staff. Thank you for sharing that experience with others! Kevin I Parker, General Manager/Managing Partner

October 19, 2017

Very friendly staff My husband and I went on a Saturday, very busy day. There was plenty of staff on willing to work with us, Everyone there was very friendly and helpful More

by Mopro32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew-Sales, Jared-finance
Oct 20, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. We appreciate your business and thank you for sharing your experience. Kevin I parker, General Manager/Managing Partner

October 14, 2017

Outstanding Service My sales rep was very hands on and professional. She went above and beyond to make sure I was satisfied. Not only did she deliver what I asked for, sh More

by Beautiful1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Oct 16, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. We are glad you enjoyed working with Gina and thank you for sharing that experience with others. Kevin I Parker, General Manager/Managing Partner

October 12, 2017

Used sales dept good but service not so much Salesman was great and made sure all my issues on the used vehicle would be addressed and taken care of. The service dept was lacking in my opinion an More

by Tom
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob D'Ettore, Claude Beckett
Oct 16, 2017 -

Garber Honda responded

I am sorry to hear about your recent experience from our service department after your vehicle purchase. We have let the service manager know of you experience and the issues experienced while here. Kevin I Parker, General Manager/Managing Partner

Nov 01, 2017 -

Tom responded

I still was waiting to see if someone would reach out to me via phone or email but nothing. All I got was a text from the salesman I worked with saying he was "glad I wrote the review and hope it sets a fire under his service managers xxx" but clearly it didn't. At this point its null but I'm glad I can check Garber off my list of places to shop for a car and hopefully influence friends/family/colleagues to do the same as well.

October 10, 2017

Great experience Gina and Brandon helped make something that's fairly stressful for me quick and painless. I was able trade in my car and leave with my new vehicle on More

by rmenard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella, Brandon Parker
Oct 10, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent new to you purchase. We appreciate you sharing your experience with others. We value your business and welcome you to the Garber Family! Kevin I Parker, General Manager/Managing Partner

October 04, 2017

New Accord I recently leased a new Accord and I really couldn’t be happier with my vehicle and the dealership I leased it from. Everyone at the dealer was so hel More

by Rybacki511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wagner
Oct 04, 2017 -

Garber Honda responded

Thank you for giving Garber Honda the opportunity to earn your business. I am glad you enjoyed working with Frank on purchasing your Honda Accord. We appreciate your business and thank you for sharing your experience with others. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

October 03, 2017

Exceptional service Michael provided exceptional service throughout the purchasing process. He stayed late and went above and beyond to get me into the 2016 Pilot I had b More

by NicoleLeAnne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Driggs
Oct 03, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent Pilot purchase and thank you for sharing that experience with others. I am glad that you enjoyed working with Michael and that he provided you with a great experience and delivered everything that was promised. Enjoy your new to you vehicle! Kevin I Parker, General Manager/Managing Partner

October 03, 2017

My Experience Was So Amazing I’ll like to thank GinaMarie she was so helpful she did everything in her power to get to get me this car and for the low prices I don’t know how to t More

by Kingawes19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Oct 04, 2017 -

Garber Honda responded

Thank you so much for choosing Garber and for all the kind words for GinaMarie. She is an asset to our dealership and we are lucky to have her. Thank you again and enjoy your new to you vehicle! Kevin I Parker, General Manager/Managing Partner

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