
Garber Honda
Rochester, NY
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Quick and very helpful The overall experience was very good. Even though I do not have great credit they still were able to get me a great car. Unlike other dealerships th The overall experience was very good. Even though I do not have great credit they still were able to get me a great car. Unlike other dealerships that I have dealt with they let me take the car over night and really get to drive the car around. Gene Ake was very friendly, very helpful, He also did a lot of work behind the scenes to make the experience easy for my husband and myself. Gene's ability to deal with people and his knowledge of the business made it a wonderful experience. Honda's are great reliable vehicles. More
Kevin mcarthy I'm really happy about getting car from Garber great customer service recommends them to family and they met all my needs and if I need another car wi I'm really happy about getting car from Garber great customer service recommends them to family and they met all my needs and if I need another car will definitely go back More
Totally satisfied with my whole experiance My Product Specialist was Robert D'Ettore and it was a pleasure to work out a deal with him. He helped me get a very nice Honda CRV even though my cre My Product Specialist was Robert D'Ettore and it was a pleasure to work out a deal with him. He helped me get a very nice Honda CRV even though my credit was very low. This is the 2nd vehicle I've purchased at Garber and I'll definetly go back when I need to purchase my next vehicle. More
Very friendly staff My husband and I went on a Saturday, very busy day. There was plenty of staff on willing to work with us, Everyone there was very friendly and helpful My husband and I went on a Saturday, very busy day. There was plenty of staff on willing to work with us, Everyone there was very friendly and helpful. I am pleased to say we left with a new vehicle that I am very happy with. More
Outstanding Service My sales rep was very hands on and professional. She went above and beyond to make sure I was satisfied. Not only did she deliver what I asked for, sh My sales rep was very hands on and professional. She went above and beyond to make sure I was satisfied. Not only did she deliver what I asked for, she didn’t it in a timely fashion. More
Used sales dept good but service not so much Salesman was great and made sure all my issues on the used vehicle would be addressed and taken care of. The service dept was lacking in my opinion an Salesman was great and made sure all my issues on the used vehicle would be addressed and taken care of. The service dept was lacking in my opinion and will not take my vehicle back. One of the issues "fixed" was the vans blind spot monitoring system. Two new control boxes needed to be installed, but a couple days later on a 95degree day both boxes were hanging from the back of the van. They looked to be put up under the rear bumper with just double sided tape and not back in the original mounting position, because I'm sure it was the easier way. I brought this up to the sales guy I worked with to see if anyone would reach out to me and nothing. From a customer service standpoint a call back from a service manager would have went a long way to make it right and fix the issue. I ended up correcting the issue the correct way by putting it back in its designated mounting position. More
Great experience Gina and Brandon helped make something that's fairly stressful for me quick and painless. I was able trade in my car and leave with my new vehicle on Gina and Brandon helped make something that's fairly stressful for me quick and painless. I was able trade in my car and leave with my new vehicle on the same day. I felt no pressure that I had to make a purchase and Gina was genuinely concerned that I was happy with my new car. Overall a great experience. More
New Accord I recently leased a new Accord and I really couldn’t be happier with my vehicle and the dealership I leased it from. Everyone at the dealer was so hel I recently leased a new Accord and I really couldn’t be happier with my vehicle and the dealership I leased it from. Everyone at the dealer was so helpful especially my salesman, Frank Wagner. He was patient and so knowledgeable. He never made me feel like my questions were a burden or that pressure to make a deal that I have felt in the past at other dealerships. I did my research and even went to another dealer closer to my home before I stopped at Garber and Frank is the reason I purchased from them. I’m so thankful I went to Garber for my new Accord, they are worth the drive for their employees. I will be back again. More
Exceptional service Michael provided exceptional service throughout the purchasing process. He stayed late and went above and beyond to get me into the 2016 Pilot I had b Michael provided exceptional service throughout the purchasing process. He stayed late and went above and beyond to get me into the 2016 Pilot I had been wanting. The process was super fast and Michael had everything ready for me the next morning, and made sure my pilot was ready to go at the promised time! It made the purchasing process very quick, and painless, unlike the other dealerships. More
My Experience Was So Amazing I’ll like to thank GinaMarie she was so helpful she did everything in her power to get to get me this car and for the low prices I don’t know how to t I’ll like to thank GinaMarie she was so helpful she did everything in her power to get to get me this car and for the low prices I don’t know how to thank her at all honestly I’m so greatful I came there to get my car because that women is amazing don’t ever lose her so just let Gina know I thank her so much and I’m glad I met her great dealer to be honest More