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Garber Honda

Rochester, NY

4.8
2,287 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,287 reviews

July 26, 2017

welcoming and professional I don't know why I need to write a 25 word review. People were friendly and professional. I have not needed service on my car at this time More

by pete565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Jul 27, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your experience. Enjoy your new vehicle! Kevin I Parker, General Manager/Managing Partner

July 23, 2017

Bad customer service I was looking to lease a Honda Civic, and was helped by a salesman who goes by the name issac over on garber Honda on west Henrietta. He was very rude More

by James2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Issac Elliott
Jul 26, 2017 -

Garber Honda responded

I am sorry to read about your recent experience at Garber Honda with Issac. We do not want you to feel as if our advisors do not care about their customers. We true to be true advocates for them, listening to what they are looking for and working to get them a great car at a great price. I would like t speak with you further at your convenience to see if I could assist in any way. Andy Lahti, Sales Manager at Garber Honda 585-334-0880

July 22, 2017

Deceptive Practices Called yesterday (7/21/2017) to see if an Audi S4 was available, which was told it was. So my family and I made a trip from Richmond, Va to see the ca More

by speedbird1995
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Theresa Kong, Joel
Jul 26, 2017 -

Garber Honda responded

I am sorry to hear about your experience trying to come up and see the Audi S4. It looks like we may have dropped the ball on communicating with you about this vehicle. We certainly do not want customers taking a long drive to see a vehicle that is not available. I do apologize for any miscommunication on our end. Should you like to discuss this further, I can be available at 585-334-1600. Rich Ferrari, General Sales Manager at Audi Rochester

July 18, 2017

A Huge Thank You My experience at Garber Automotive was great! My husband and I were treated great by Robert D'Ettore and Joey Eldred, they made it wonderful! More

by Tara Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Eldred, Rob D'Ettore
Jul 19, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We are glad you enjoyed working with Joey and Rob. Enjoy your new car! Kevin I Parker, General Manager/Managing Partner

July 17, 2017

Friendly and Quality Dealership I went to Garber expecting to walk away but instead found a lovely car saleswoman named Gina, who was willing to work with me to find the car that fit More

by Jtayl33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella, Joey Eldred
Jul 17, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. We cannot thank you enough for the kind words for Gina. She is a true asset to our team. Enjoy your new to you vehicle! Kevin I Parker, General Manager/Managing Partner

July 16, 2017

Professional friendly dealership Garber Honda exceeded my expectations. The folks at Garber were courteous and friendly. I had a great experience buying my vehicle and recommend Garb More

by rem14619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Jul 17, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your experience. I am happy to read that you enjoyed your experience with our staff. Enjoy your new vehicle! Kevin I Parker, General Manager/Managing Partner

July 15, 2017

Awesome experience Michael O'Donaghue was absolutely amazing! He went far beyond what I expected to find me a beautiful car that was within my budget. Most of my family More

by DJ89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Donaghue
Jul 17, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am happy to read that you enjoyed working with Mike. We appreciate your business. Enjoy your new vehicle! Kevin I Parker, General Manager/Managing Partner

July 09, 2017

Great experience Easiest time ever shopping for a car. My salesman Frank provided a stress free environment and had in depth knowledge about the car I was shopping for More

by ken1850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wagner
Jul 10, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We thank you for sharing that experience with others and for the kind words for Frank. I am glad to read how helpful and knowledgeable he was! Enjoy your new vehicle. Kevin I Parker, General Manager/Managing Partner

July 03, 2017

Awesome experience! Karin Brown is a awesome salesperson!! She went above and beyond to find me a vehicle. She made me feel like i was the only person that was looking fo More

by Kathy Mothersell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karin Brown
Jul 05, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for saying such kind words for Karin. I am glad you enjoyed working with her and value her knowledge as a member of our team. We appreciate your business and thank you for sharing that experience with others! Kevin I Parker, General Manager/Managing Partner

July 01, 2017

Got a great deal on a Kia Soul We were looking for a nice, clean used car that wouldn't cost too much more then the car we were still paying on. We refinaced the first car and then More

by nancy guzauski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Jul 05, 2017 -

Garber Honda responded

Thank you for allowing Garber Honda the opportunity to earn your business. I am glad you enjoyed working with Gina to get the payment that works in your budget. Enjoy your vehicle and thank you again for your business! Kevin I Parker, General Manager/Managing Partner

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