
Garber Honda
Rochester, NY
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welcoming and professional I don't know why I need to write a 25 word review. People were friendly and professional. I have not needed service on my car at this time I don't know why I need to write a 25 word review. People were friendly and professional. I have not needed service on my car at this time More
Bad customer service I was looking to lease a Honda Civic, and was helped by a salesman who goes by the name issac over on garber Honda on west Henrietta. He was very rude I was looking to lease a Honda Civic, and was helped by a salesman who goes by the name issac over on garber Honda on west Henrietta. He was very rude and didn't seem like he cared. All he cared about was making a sale. He ran my credit card for the down payment just to later in tell me the car couldn't be put in my name cause of a past repo. So they had to put it in my girlfriends name. So we did that and he told me since it's in my girlfriends name I could put the car on my insurance but would have to add her to my insurance..... so after I did all that he gave us the keys and let us go. I get a call couple days later from my insurance saying that we can't do that. Since the cars never her name she would have to get her own insurance cause the cars in her name....... she's already under her parents insurance so now we're at a stop. Someone needs to figure out why they let's us drive off the lot without the right information. He pretty much lied to us to get a sale and I would go as far as to sue this company if they don't figure out something More
Deceptive Practices Called yesterday (7/21/2017) to see if an Audi S4 was available, which was told it was. So my family and I made a trip from Richmond, Va to see the ca Called yesterday (7/21/2017) to see if an Audi S4 was available, which was told it was. So my family and I made a trip from Richmond, Va to see the car in Rochester, NY. We called around 15 minutes before it closed to confirm the availability whilst driving through PA. Next morning, leaving the hotel to see the car, we get a call saying the car has been sold overnight. I would never consider buying a car off the internet without seeing it, so I am a bit suspicious. We called the manager, Joel, who said the car had been sold prior to our first call (7/21/2017). However, we were told the car was available. I've never heard of a business that sells inventory that they do not have. To rub salt in the would, the vehicle is still listed for sale today (7/22/2017), despite Joel telling me that the car was being shipped today to another buyer. More
A Huge Thank You My experience at Garber Automotive was great! My husband and I were treated great by Robert D'Ettore and Joey Eldred, they made it wonderful! My experience at Garber Automotive was great! My husband and I were treated great by Robert D'Ettore and Joey Eldred, they made it wonderful! More
Friendly and Quality Dealership I went to Garber expecting to walk away but instead found a lovely car saleswoman named Gina, who was willing to work with me to find the car that fit I went to Garber expecting to walk away but instead found a lovely car saleswoman named Gina, who was willing to work with me to find the car that fit for me. From amenities to car repair she went above and beyond to make sure the car was in its prime when I picked it up to take home. I was so pleased with the respectful and friendly attitudes that it was almost like I wasn't at a car dealership. I truly am grateful for Garber Honda and I can't wait to return as an existing customer. More
Professional friendly dealership Garber Honda exceeded my expectations. The folks at Garber were courteous and friendly. I had a great experience buying my vehicle and recommend Garb Garber Honda exceeded my expectations. The folks at Garber were courteous and friendly. I had a great experience buying my vehicle and recommend Garber for your next vehicle purchase.. More
Awesome experience Michael O'Donaghue was absolutely amazing! He went far beyond what I expected to find me a beautiful car that was within my budget. Most of my family Michael O'Donaghue was absolutely amazing! He went far beyond what I expected to find me a beautiful car that was within my budget. Most of my family have purchased car from this dealership and now I can clearly see why. More
Great experience Easiest time ever shopping for a car. My salesman Frank provided a stress free environment and had in depth knowledge about the car I was shopping for Easiest time ever shopping for a car. My salesman Frank provided a stress free environment and had in depth knowledge about the car I was shopping for. Over all a very pleasant experience, I have already recommended Garber to my friends and family. More
Awesome experience! Karin Brown is a awesome salesperson!! She went above and beyond to find me a vehicle. She made me feel like i was the only person that was looking fo Karin Brown is a awesome salesperson!! She went above and beyond to find me a vehicle. She made me feel like i was the only person that was looking for a vehicle.She has sold my son,daughter in law and myself a vehicle in the past month,that says alot right there! She is very knowledgeable in selling vehicles and never pressured me into something i did not want. She made me feel like i had known her a long time. I highly recommend her to anyone looking to purchase a vehicle!! On a scale of 1-10, 10 being the best, she is 10+. Thank you Karin,job well done!! More
Got a great deal on a Kia Soul We were looking for a nice, clean used car that wouldn't cost too much more then the car we were still paying on. We refinaced the first car and then We were looking for a nice, clean used car that wouldn't cost too much more then the car we were still paying on. We refinaced the first car and then financed the new car. Ginamarie Lanzettla worked tirelessly on getting the payments we needed to get the car. We are very satisfied with out new car and and we got the payments to where we can afford them. More