
Garber Honda
Rochester, NY
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Wonderful improvements at Garber Having had a bad experience with the previous ownership, I decided to give Garber a try. When I walked in the door, the atmosphere was welcoming, cle Having had a bad experience with the previous ownership, I decided to give Garber a try. When I walked in the door, the atmosphere was welcoming, clean, and professional. When I met Annie Bochno, I was immediately put at ease. Annie is truly organized,, thorough, attentive, and was able to answer all my questions. On a scale of 1-10, I would rate her a 20. I love my 2017 Honda CRV touring edition and appreciated Annie's no pressure approach which made this a very pleasurable experience. Annie left no detail unspoken and patiently reviewed all the features of my CRV on the day of purchase. That alone was very helpful. Annie is exceptional in her job, and I would definitely refer friends to her and return to Garber for future purchases. More
Professional, efficient, prepared, friendly. Gina was wonderful. She had Jeff drive to the airport in my new Mini to get me, she had all the paperwork ready to go, she kept me informed about w Gina was wonderful. She had Jeff drive to the airport in my new Mini to get me, she had all the paperwork ready to go, she kept me informed about who had to sign what, she introduced me to her step-daughter and all of her supervisors. She's a keeper and you folks run a first class operation. I'm loving Nigel...my sweet Mini, and the 650+ mile drive home was a pleasure. jw More
Overall fantastic experience! Bought a car I love from Ginamarie Lanzatella at Garber Pre-Owned. Had an absolutely great experience and everyone there was a pleasure to work with, Bought a car I love from Ginamarie Lanzatella at Garber Pre-Owned. Had an absolutely great experience and everyone there was a pleasure to work with, and are genuinely kind, courteous people. It was a hassle-free purchase without all the usual sales games. Gina was the sweetest, most wonderful person ever, throughout this entire transaction. I would definitely by a car from her again<3 More
A great experience Wonderful atmosphere! Everyone was really nice. Ginna is an awesome salesperson. All my questions and concerns were taken care of . I would recomm Wonderful atmosphere! Everyone was really nice. Ginna is an awesome salesperson. All my questions and concerns were taken care of . I would recommend anyone looking for a car to stop by and see Ginna.!!!!! More
Easiest ever!! The perfect car buying experience! No pressure just friendly, helpful, knowledgeable people. I would recommend Garber to anyone who asked where to buy The perfect car buying experience! No pressure just friendly, helpful, knowledgeable people. I would recommend Garber to anyone who asked where to buy a great car!! More
Good Price Correlates to Poor Experience Although I did get a great price below with a great interest rate, the entire process was convoluted and poorly explained. I felt the entire process w Although I did get a great price below with a great interest rate, the entire process was convoluted and poorly explained. I felt the entire process was rushed to simply get me paying a monthly payment and a sustainable down payment. Instead of being accommodating, Garber was willing to jeopardize my insurance policy to push cars off the lot and failed to provide the insurance company with the proper paperwork. More
Great Experience I've been with Honda for a long time. Geoff was professional and will come back. He has worked with me to get a good deal on the car I test drove. I w I've been with Honda for a long time. Geoff was professional and will come back. He has worked with me to get a good deal on the car I test drove. I walked out happy and satisfied with my car that I was going to lease. Thank you! More
Good Experience as Inexperienced Buyer Buying a car is stressful if you've never done it before. I felt like the employees were very helpful in terms of getting me approved, explaining the Buying a car is stressful if you've never done it before. I felt like the employees were very helpful in terms of getting me approved, explaining the process and not adding on unnecessary features or charges. They also were patient with my questions and assisted me with documents and insurance. My AC turned out to be broken and they took care of it since I had only had the car for a week. Overall a good experience and I enjoy my vehicle. More
It was a great experience It was my first time coming to this dealership. From the time I stepped into the doors(the door was held open for me with a warm welcome) everyone was It was my first time coming to this dealership. From the time I stepped into the doors(the door was held open for me with a warm welcome) everyone was so nice and greeted you with a smile. They were willing to help me with any questions me and my sister had. Ginamarie was awesome. We were going to buy a car somewhere else. But after the experience we had at Garber it changed our minds completely. Ginamarie worked with me and told me what she could do or not do. It was a wonderful experience. More
Flew from Michigan to Garber's to buy a used car. I was willing to fly out to Rochester to buy and then drive our new/used car back to Michigan only with the confidence of the Garber reputation for se I was willing to fly out to Rochester to buy and then drive our new/used car back to Michigan only with the confidence of the Garber reputation for service and honesty. Gina our salesperson went above and beyond to put the deal together, gave us a fare price, and describe the vehicle with great detail making us confident that when I showed up to take delivery the car was everything she had described. The paperwork was ready when I flew in and within 30 minutes I was on my way back to Michigan. The car was well represented and the 9 hour drive back was a pleasure. If you need a honest and knowledgeable salesperson Gina and Garber Honda is your place to go. More