
Garber Honda
Rochester, NY
Filter Reviews by Keyword
By Type
Showing 2,290 reviews
Absolute best customer service ever. Gina was the best! Easy, pain free purchase. Friendly and honest, no pressure sales. This was by far the best car buying experience I have ever had!!! Will absolutely Easy, pain free purchase. Friendly and honest, no pressure sales. This was by far the best car buying experience I have ever had!!! Will absolutely recommend Garber and Gina! More
Painless and pleasurable Upon arrival I was pleasantly welcomed by one of the kindest person the I've met. She was very informative, helpful and pleasant. The manager was ext Upon arrival I was pleasantly welcomed by one of the kindest person the I've met. She was very informative, helpful and pleasant. The manager was extremely pleasant also. More
Fantastic buying experience from start to finish! I was not initially considering Garber because there is another Honda dealership close to my home. However, after submitting an online form with my ba I was not initially considering Garber because there is another Honda dealership close to my home. However, after submitting an online form with my bank about financing a Honda, Donna from Garber called me almost immediately. She set up an appointment with me for the next day. When I called her to cancel and told her I changed my mind about the year I was looking for, Donna checked and learned that they had just accepted a trade in that fit what I was looking for. Once I arrived at Garber, I worked with Brian and Gene who were tremendously helpful in helping me identify the right vehicle for my family. Ultimately I ended up leasing, an option I didn't think would fit the mileage I typically drive. I mentioned this to another dealer and they did not offer leasing as an option. At Garber, however, they offered me a high mileage lease that still fit in my price range. I had such a positive experience at Garber. The sales team took time to discuss different options. They were quick in getting numbers, even coming into the playroom where I was sitting with my daughter so that we could talk more easily. I never felt pressured, just valued. When I picked up my car, Gene even took the time to show me how to set up my blue tooth and memory seat settings! I would highly recommend this dealership! More
Excellent car, excellent deal. We were gathering information for our next car and were offered a deal (lease) that we could not refuse. We were very happy with our experience. We were gathering information for our next car and were offered a deal (lease) that we could not refuse. We were very happy with our experience. More
Gina is one of a kind, honest and hardworking Gina honestly changed my thoughts about Car sales. She is honest and will tell you the truth about your trade and the deal they can make. She doesn't Gina honestly changed my thoughts about Car sales. She is honest and will tell you the truth about your trade and the deal they can make. She doesn't mess around and takes care of the customer always. I have bought two cars from her and I would buy another 10. I choose Garber and Gina because they have never let me walk away without the deal I want. Thanks you for your amazing customer service and the best expirence hands down! Go to Gina !!! More
Most honest, positive car buying experience EVER! I am embarrassed to admit this was my first car purchase on my own, with a little help from my son. In the past I found car dealerships and many of t I am embarrassed to admit this was my first car purchase on my own, with a little help from my son. In the past I found car dealerships and many of the salespeople to be aggressive, intimidating, and difficult to work with. So I'd leave the choosing to other family members and avoid the stress. I found Ginamarie Lanzatella to be a joy to work with and the fellow employees that helped with questions and such were very accommodating. I've already given some her cards to my friends and this experience will insure that we'll be a Garber family for a long time. Thanks Gina and all! Mary and Shaun More
Wonderful customer service! I returned to Garber because my son purchased his first car there last year and had an outstanding experience. I was pleased to have another amazing I returned to Garber because my son purchased his first car there last year and had an outstanding experience. I was pleased to have another amazing experience and would recommend Garber and especially Ginamarie to my friends and family! More
had questions answered immediately I bought my car in August and my salesman did a great job, but after driving it and going away for a few winter months I had some questions I was fort I bought my car in August and my salesman did a great job, but after driving it and going away for a few winter months I had some questions I was fortunate in Gene meeting me at the door and was so willing to help us seniors, he came to my car like he only had that to do and helped me in a matter of minutes solve by issues(I told him I fell in love with him) it was so amazing how gracious he was and how much he knew I drove away in amazement at how much I could do with my car beside drive it Gene Ake was wonderful and I am so happy I came to this dealership far superior than the other one I bought my Honda from 12 years ago thank you for expecting the best from your employees my husband and I appreciate Dolores LaRocca More
Amazing service! If your in the market for a car and you are like me who feels that the process is about as much fun as a root canal then I strongly recommend you reac If your in the market for a car and you are like me who feels that the process is about as much fun as a root canal then I strongly recommend you reach out to Thomas Conradt at Garber. I was amazed at how simple and pleasant he made the process. There was no haggling and no nonsense. Just a great price and a great experience. Thank you Thomas, Thank you Garber and Thank you Honda! More
Loyal Customer! We are on our 4th Honda Accord and would not consider working with any other dealership. The staff was very friendly & all of our questions were answe We are on our 4th Honda Accord and would not consider working with any other dealership. The staff was very friendly & all of our questions were answered. We felt very comfortable buying a car from this dealership! We would highly recommended Pete MacCracken and Garber Honda when looking to purchase your next car. More